TrustRadius

Payment Rails vs. Paytm

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Payment Rails
Score 0.0 out of 10
N/A
Payment Rails headquartered in Montreal aims to provide users with next-generation payment infrastructure, seamless integration, and the lowest fees, to help users grow their businesses.N/A
Paytm
Score 8.5 out of 10
N/A
Paytm is a mobile payment processing app from Indian company One97 Communications.N/A
Pricing
Payment RailsPaytm
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Payment RailsPaytm
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Payment RailsPaytm
Considered Both Products
Payment Rails

No answer on this topic

Paytm
Aishwarya Varshney | TrustRadius Reviewer
Aishwarya Varshney
Infrastructure Engineer
Chose Paytm
Paytm is all in one junction for all daily life needs and business use cases. It's versatility in all the services makes it the only best app in market.
Verified User
Anonymous
Chose Paytm
Promotional codes and cashback offers . Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
Verified User
Anonymous
Chose Paytm
I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple …
Verified User
Anonymous
Chose Paytm
Amazon Pay's bank transfer take quite a lot of time and in term of end to end security, Paytm is much better than others. It is highly used by millions of people. It is quite used by them on day to day basis.
Verified User
Anonymous
Chose Paytm
Paytm doesn't charge a fee for payment gateway. Provides UPI capability for mobile payment making it easy for customers.
Verified User
Anonymous
Chose Paytm
I like documentation of Paytm when compared with others. This allows me during development and solves any issues if raised. Coming to Razorpay, I have faced a lot of issues with it regarding transactions.
Chose Paytm
When I inquired about payment gateway I found lots of platforms but all have differences. When I compared with Razorpay I found that Razorpay takes fix 2% charges for all types of payments received on your account while Paytm takes max 2.5% charges for Prepaid card and 0 for …
Verified User
Anonymous
Chose Paytm
Paytm is much better than Sodexo due to the wide array of use cases. Also, we need not carry a physical card in the case of Paytm. Additionally, Paytm is accepted in many more places than Sodexo.
Verified User
Anonymous
Chose Paytm
PayPal Payments still needs to be widely accepted, whereas Paytm is almost in every corner of India.
Ramakant Rout | TrustRadius Reviewer
Ramakant Rout
Digital Marketing Profession
Chose Paytm
Amazon's payment gateway has a higher transactional fee. For the Indian region, Paytm is the best solution for your e-commerce store, and QR code scan is very easy.
Verified User
Anonymous
Chose Paytm
Depends on my usage. When I get better offers on Paytm like cash-backs and all, I go for Paytm only. Google pay no doubt is as good as Paytm but sometimes Paytm is much beneficial. But there are so many updates on the iOS platform which is a bit frustrating as it also consumes …
Verified User
Anonymous
Chose Paytm
It's a much better solution for the Indian ecosystem as it solves for more of the domestic use cases and problems. It also offers the PG in Hindi which is the local language, that helps for Tier 2/3 city users. It also has offline payment through QR that other PGs dont offer.
Anmol Dubey | TrustRadius Reviewer
Anmol Dubey
Full-stack Developer
Chose Paytm
Google Pay wasn't widely accepted when we started using Paytm but even after using it we prefer to use Paytm because it provides us with very useful services and is widely accepted. Paytm app is also faster than Google Pay app and offers more cashbacks than any other similar …
Prashant Mahajan | TrustRadius Reviewer
Prashant Mahajan
Senior Product Manager
Chose Paytm
Paytm is well suited for Indian needs and market with integrations. Paytm offers a lot more services. Paytm supports credit scores.
Verified User
Anonymous
Chose Paytm
Paytm is widely used across my country. The penetration rate of this product is highest amongst the competitors, leading to its easier acceptance from a local seller to a premium seller. It was the first one to introduce the UPI transfers making it pretty easy for non-Paytm …
Verified User
Anonymous
Chose Paytm
I've found PayPal to be less user-friendly. Paytm is, overall, much easier to use in my current market.
Verified User
Anonymous
Chose Paytm
Before this app, I did not use any other digital payment services, but after using it I tested other apps like Mobikwik, PhonePe and PayPal. I didn't find these apps as convenient as Paytm. And those apps don't offer as many services as Paytm offers. So now I am using Paytm …
Features
Payment RailsPaytm
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Payment Rails
-
Ratings
Paytm
6.4
Ratings
15% below category average
Fraud Detection00 Ratings6.00 Ratings
API or SDK00 Ratings6.50 Ratings
Recurring Payment Support00 Ratings7.00 Ratings
Billing and Invoicing Support00 Ratings7.00 Ratings
Global Support00 Ratings5.50 Ratings
Payment Form Acceptance00 Ratings6.50 Ratings
Best Alternatives
Payment RailsPaytm
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.9 out of 10
Adyen
Adyen
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Payment RailsPaytm
Likelihood to Recommend
-
(0 ratings)
7.5
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
7.0
(0 ratings)
Configurability
-
(0 ratings)
8.0
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
7.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
Payment RailsPaytm
Likelihood to Recommend
No answers on this topic
Paytm is extremely well suited for lunch reimbursements and for paying road tolls. Paying road tolls is so easy using a Paytm money balance. loading money takes less than a minute. Lunch reimbursement amounts are directly transferred to Paytm wallet and these can be used in thousands of places. Paytm can improve its eCommerce portal and simplify the KYC process. Also, the app is a bit cluttered as of now. There is scope to make the app more modern and simple.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
  • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
  • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
Verified User
Anonymous
Read full review
Likelihood to Renew
No answers on this topic
Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
Verified User
Anonymous
Read full review
Usability
No answers on this topic
Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
Aishwarya Varshney | TrustRadius Reviewer
Aishwarya Varshney
Infrastructure Engineer
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Reliability and Availability
No answers on this topic
Planned outages & downtime window
Verified User
Anonymous
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Performance
No answers on this topic
Slight improvements required
Verified User
Anonymous
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Support Rating
No answers on this topic
Need slight improvement on issues TAT
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
When I inquired about payment gateway I found lots of platforms but all have differences. When I compared with Razorpay I found that Razorpay takes fix 2% charges for all types of payments received on your account while Paytm takes max 2.5% charges for Prepaid card and 0 for UPI and Rupay cards. Razorpay takes 2 days to settle the amount in your account where Paytm settles the amount in your bank account next day by morning.
Rajkishore Mohapatra | TrustRadius Reviewer
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Scalability
No answers on this topic
Easy to integrate
Verified User
Anonymous
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Return on Investment
No answers on this topic
  • It decreased checkout time for the user which allowed us to increase user experience.
  • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
  • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
Verified User
Anonymous
Read full review
ScreenShots