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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paytm

    Score8.5 out of 10
    N/APaytm is a mobile payment processing app from Indian company One97 Communications.N/A
    Pricing
    Paytm
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Paytm
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Paytm
    Considered Both Products
    Paytm
    Chose Paytm
    Paytm is all in one junction for all daily life needs and business use cases. It's versatility in all the services makes it the only best app in market.
    Incentivized
    Chose Paytm
    Promotional codes and cashback offers . Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
    Incentivized
    Chose Paytm
    I use Paytm because the UPI payment happens in a jiffy compared to other wallets.
    Incentivized
    Chose Paytm
    I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple …
    Incentivized
    Chose Paytm
    Amazon Pay's bank transfer take quite a lot of time and in term of end to end security, Paytm is much better than others. It is highly used by millions of people. It is quite used by them on day to day basis.
    Incentivized
    Chose Paytm
    Paytm doesn't charge a fee for payment gateway. Provides UPI capability for mobile payment making it easy for customers.
    Incentivized
    Chose Paytm
    I like documentation of Paytm when compared with others. This allows me during development and solves any issues if raised. Coming to Razorpay, I have faced a lot of issues with it regarding transactions.
    Incentivized
    Chose Paytm
    When I inquired about payment gateway I found lots of platforms but all have differences. When I compared with Razorpay I found that Razorpay takes fix 2% charges for all types of payments received on your account while Paytm takes max 2.5% charges for Prepaid card and 0 for …
    Incentivized
    Chose Paytm
    Paytm is much better than Sodexo due to the wide array of use cases. Also, we need not carry a physical card in the case of Paytm. Additionally, Paytm is accepted in many more places than Sodexo.
    Incentivized
    Chose Paytm
    PayPal Payments still needs to be widely accepted, whereas Paytm is almost in every corner of India.
    Incentivized
    Chose Paytm
    Amazon's payment gateway has a higher transactional fee. For the Indian region, Paytm is the best solution for your e-commerce store, and QR code scan is very easy.
    Incentivized
    Chose Paytm
    NONE
    Incentivized
    Chose Paytm
    Depends on my usage. When I get better offers on Paytm like cash-backs and all, I go for Paytm only. Google Pay no doubt is as good as Paytm but sometimes Paytm is much beneficial. But there are so many updates on the iOS platform which is a bit frustrating as it also consumes …
    Incentivized
    Chose Paytm
    It's a much better solution for the Indian ecosystem as it solves for more of the domestic use cases and problems. It also offers the PG in Hindi which is the local language, that helps for Tier 2/3 city users. It also has offline payment through QR that other PGs dont offer.
    Incentivized
    Chose Paytm
    Google Pay wasn't widely accepted when we started using Paytm but even after using it we prefer to use Paytm because it provides us with very useful services and is widely accepted. Paytm app is also faster than Google Pay app and offers more cashbacks than any other similar …
    Incentivized
    Chose Paytm
    Paytm is well suited for Indian needs and market with integrations. Paytm offers a lot more services. Paytm supports credit scores.
    Incentivized
    Chose Paytm
    Paytm is widely used across my country. The penetration rate of this product is highest amongst the competitors, leading to its easier acceptance from a local seller to a premium seller. It was the first one to introduce the UPI transfers making it pretty easy for non-Paytm …
    Incentivized
    Chose Paytm
    I've found PayPal to be less user-friendly. Paytm is, overall, much easier to use in my current market.
    Incentivized
    Chose Paytm
    Before this app, I did not use any other digital payment services, but after using it I tested other apps like Mobikwik, PhonePe and PayPal. I didn't find these apps as convenient as Paytm. And those apps don't offer as many services as Paytm offers. So now I am using Paytm …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    Features
    Paytm
    Payment Gateways
    Comparison of Payment Gateways features of Paytm
    Feature
    Paytm
    6.4
    2 Ratings
    15% below category average
    Fraud Detection6.02 Ratings
    API or SDK6.52 Ratings
    Recurring Payment Support7.02 Ratings
    Billing and Invoicing Support7.02 Ratings
    Global Support5.52 Ratings
    Payment Form Acceptance6.52 Ratings
    Best Alternatives
    Paytm
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    Paytm
    Likelihood to Recommend
    7.5
    (22 ratings)
    Usability
    8.0
    (2 ratings)
    Availability
    8.0
    (1 ratings)
    Performance
    7.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    User Testimonials
    Paytm
    Likelihood to Recommend
    Paytm
    The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
    Incentivized
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    Pros
    Paytm
    • You can use Paytm to purchase from a selection of common items to luxurious items.
    • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
    • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
    • Gifts - You can send gifts to your loved ones using Paytm.
    • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
    • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
    Incentivized
    Read full review
    Cons
    Paytm
    • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
    • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
    • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
    Incentivized
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    Likelihood to Renew
    Paytm
    Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
    Incentivized
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    Usability
    Paytm
    Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
    Incentivized
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    Reliability and Availability
    Paytm
    Planned outages & downtime window
    Incentivized
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    Performance
    Paytm
    Slight improvements required
    Incentivized
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    Support Rating
    Paytm
    Need slight improvement on issues TAT
    Incentivized
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    Alternatives Considered
    Paytm
    I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
    Incentivized
    Read full review
    Scalability
    Paytm
    Easy to integrate
    Incentivized
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    Return on Investment
    Paytm
    • It decreased checkout time for the user which allowed us to increase user experience.
    • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
    • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
    Incentivized
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    ScreenShots