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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paytm

    Score8.5 out of 10
    N/APaytm is a mobile payment processing app from Indian company One97 Communications.N/A

    Radial Omnichannel Technology

    Score3.1 out of 10
    N/AeBay Enterprise offers Retail Order Management (or the eBay Enterprise Exchange Platform) presents a complete inventory and order management solution for omnichannel retailers. Via module the module Payments, Tax & Fraud, it can be expanded to include a payment gateway with fraud protection.N/A
    Pricing
    PaytmRadial Omnichannel Technology
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PaytmRadial Omnichannel Technology
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PaytmRadial Omnichannel Technology
    Considered Both Products
    Paytm
    No answer on this topic
    bpostgroup
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    PaytmRadial Omnichannel Technology
    Payment Gateways
    Comparison of Payment Gateways features of Paytm and Radial Omnichannel Technology
    Feature
    Paytm
    6.4
    2 Ratings
    15% below category average
    Radial Omnichannel Technology
    -
    Ratings
    Fraud Detection6.02 Ratings00 Ratings
    API or SDK6.52 Ratings00 Ratings
    Recurring Payment Support7.02 Ratings00 Ratings
    Billing and Invoicing Support7.02 Ratings00 Ratings
    Global Support5.52 Ratings00 Ratings
    Payment Form Acceptance6.52 Ratings00 Ratings
    Best Alternatives
    PaytmRadial Omnichannel Technology
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Webgility
    Score9.6 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaytmRadial Omnichannel Technology
    Likelihood to Recommend
    7.5
    (22 ratings)
    9.0
    (1 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PaytmRadial Omnichannel Technology
    Likelihood to Recommend
    Paytm
    The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
    Incentivized
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    bpostgroup
    Support, will help with implementation and throughout the client to company relationship
    Incentivized
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    Pros
    Paytm
    • You can use Paytm to purchase from a selection of common items to luxurious items.
    • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
    • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
    • Gifts - You can send gifts to your loved ones using Paytm.
    • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
    • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
    Incentivized
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    bpostgroup
    • Support is the best
    • Deliverability Support/ISP relationships
    • Ease of use - powerful tool
    Incentivized
    Read full review
    Cons
    Paytm
    • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
    • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
    • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
    Incentivized
    Read full review
    bpostgroup
    • Potentially a mobile app for businesses/companies to update on the fly (ease of accessibility)
    • At times support if [dealing with a] small project, it can take awhile with additional mone - although money to scale less than competitors
    Incentivized
    Read full review
    Likelihood to Renew
    Paytm
    Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
    Incentivized
    Read full review
    bpostgroup
    No answers on this topic
    Usability
    Paytm
    Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
    Incentivized
    Read full review
    bpostgroup
    No answers on this topic
    Reliability and Availability
    Paytm
    Planned outages & downtime window
    Incentivized
    Read full review
    bpostgroup
    No answers on this topic
    Performance
    Paytm
    Slight improvements required
    Incentivized
    Read full review
    bpostgroup
    No answers on this topic
    Support Rating
    Paytm
    Need slight improvement on issues TAT
    Incentivized
    Read full review
    bpostgroup
    No answers on this topic
    Alternatives Considered
    Paytm
    I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
    Incentivized
    Read full review
    bpostgroup
    In the top 2 Top for support costs (lowest)
    Incentivized
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    Scalability
    Paytm
    Easy to integrate
    Incentivized
    Read full review
    bpostgroup
    No answers on this topic
    Return on Investment
    Paytm
    • It decreased checkout time for the user which allowed us to increase user experience.
    • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
    • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
    Incentivized
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    bpostgroup
    • Best support
    • Low CPM rates
    • High ROI tool to support marketing efforts.
    Incentivized
    Read full review
    ScreenShots