PCM Integrations vs. ShipStation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PCM Integrations
Score 8.6 out of 10
N/A
PCM Integrations offers direct mail automation from any CRM or software with no contracts and monthly fees.N/A
ShipStation
Score 7.6 out of 10
N/A
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL Express, Canada Post, FedEx, Royal Mail, AUSPost, and more. ShipStation also offers workflow automation to speed up fulfillment, and branded package tracking, vital for enterprise and small businesses…
$9.99
per month
Pricing
PCM IntegrationsShipStation
Editions & Modules
No answers on this topic
Starter
$9.99
per month
Bronze
$29.99
per month
Silver
$59.99
per month
Gold
$99.99
per month
Platinum
$149.99
per month
Enterprise
$229.99
per month
Offerings
Pricing Offerings
PCM IntegrationsShipStation
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PCM IntegrationsShipStation
Best Alternatives
PCM IntegrationsShipStation
Small Businesses

No answers on this topic

Webgility
Webgility
Score 9.6 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10

No answers on this topic

Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
PCM IntegrationsShipStation
Likelihood to Recommend
8.2
(1 ratings)
5.8
(25 ratings)
Usability
-
(0 ratings)
6.2
(4 ratings)
Support Rating
-
(0 ratings)
8.7
(10 ratings)
User Testimonials
PCM IntegrationsShipStation
Likelihood to Recommend
PCM Integrations
Postcard Mania assigns you a representative that makes this company a good fit if you are looking for something that will be willing to work and fit your company's brand and needs. The representative is willing to go out of her way to assist you and meet your request the best they can. Always willing to provide generous offers and support to improve the experience for our Franchise Owners
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Auctane (Stamps.com, Inc)
I do - and have - recommended them to other businesses. If they had taken care of the USPS pickup option and started supporting Rollo printers again I would have given them a 10. But a year with no resolution is unacceptable. Everything else about them is excellent. When I do have issues I'm usually able to contact someone via live chat and get it resolved. They are glitchy on occasion, but what piece of modern technology isn't.
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Pros
PCM Integrations
No answers on this topic
Auctane (Stamps.com, Inc)
  • Integration: It works so well I forget that it is a 3rd party solution sometimes.
  • Automation: You can set nested rules based on order details, really cutting down on the little things that slow down your fulfillment process.
  • Management: We almost never log into the admin side of BigCommerce thanks to ShipStation. ShipStation handles all of our day-to-day needs.
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Cons
PCM Integrations
No answers on this topic
Auctane (Stamps.com, Inc)
  • For years users have requested UPS End of Day Report for Driver to Scan. Shipstation Refuses to offer this and it means that Claims with the carrier are next to impossible to process as there is no PROOF the carrier received your package.
  • Customer Service is Seriously Lacking within the last 6-12 months. Repeated outages, problems, and their front-tier support has no insight as to how long the system will be down. Poor Response times for even the most basic of issues such as error logs so our cart can troubleshoot from their end.
  • The Status Page is inaccurate. 5 of the last 6 times when we had major issues their status page shows as 100%. Not a reliable gauge of up-time.
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Usability
PCM Integrations
No answers on this topic
Auctane (Stamps.com, Inc)
Its a very quick platform and being web based it does not require install for say viewing order's shipping status. For the shipping itself, there is a app that grabs data in near real time. Its an easy install and I have had next to no issues with the shipping aspect of the app.
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Support Rating
PCM Integrations
No answers on this topic
Auctane (Stamps.com, Inc)
I have quarterly calls with my account rep to discuss metrics and performance to ensure we are remaining consistent without fulfillment and transit times. He is super friendly and knowledgable. Whenever I have questions, if he can't answer them himself, he gets me in contact with the appropriate person almost immediately.
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Alternatives Considered
PCM Integrations
No answers on this topic
Auctane (Stamps.com, Inc)
ShipStation is mainly used for automating and streamlining our shipping process. It doesn't track inventory or deal with fulfillment. ShipBob, on the other hand, is a fulfillment and shipping provider. (in addition to automation) Because our e-commerce business is still small and we're operating from our brick-n-mortar store, we don't have a need for ShipBob at the moment.
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Return on Investment
PCM Integrations
No answers on this topic
Auctane (Stamps.com, Inc)
  • It saves a lot of time being able to import the customer data.
  • It saves us money by finding us the best rate (e.g. when we offer free shipping on orders).
  • It can save data such as your most common box sizes.
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ScreenShots

PCM Integrations Screenshots

Screenshot of Production and Turn-Around Times
Printed and mailed in 1 business day for postcards and 2-5 days for letters. As soon as orders are placed via the API they are put into PCM Integrations' workflow to get them printed and out the door as soon as possible.Screenshot of Variable Data Printing
Variable data printing options to add variations to postcords. Features custom first names, images, dates, colors, etc.Screenshot of Documentation
PCM Integrations API enables developers to automate direct mail by triggering on-demand postcards and letters directly from their CRM or software.