PDQ Deploy & Inventory vs. Progress WhatsUp Gold

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PDQ Deploy & Inventory
Score 9.0 out of 10
N/A
PDQ.com headquartered in Salt Lake City offers PDQ Deploy, a software deployment tool used to keep Windows PCs up-to-date without bothering end users.
$1,575
per year per user
Progress WhatsUp Gold
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.N/A
Pricing
PDQ Deploy & InventoryProgress WhatsUp Gold
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PDQ Deploy & InventoryProgress WhatsUp Gold
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPDQ was built by entrepreneurs & educators. Small businesses (<50 employees), nonprofits, and schools enjoy a 15% discount.
More Pricing Information
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PDQ Deploy & InventoryProgress WhatsUp Gold
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User Ratings
PDQ Deploy & InventoryProgress WhatsUp Gold
Likelihood to Recommend
9.7
(12 ratings)
8.3
(13 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.4
(6 ratings)
-
(0 ratings)
Support Rating
10.0
(5 ratings)
4.2
(2 ratings)
User Testimonials
PDQ Deploy & InventoryProgress WhatsUp Gold
Likelihood to Recommend
PDQ
PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs. PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.
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Progress Software Corporation
[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
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Pros
PDQ
  • Push out new software
  • Push out Updates to current software
  • Push out patches and updates that we don't have other ways to push out
  • Keep end-users updated with little involvement
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Progress Software Corporation
  • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
  • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
  • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
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Cons
PDQ
  • As good as there email support is.. would like a live operator option
  • Some updates are hard to understand when 5 versions of the same program exist
  • Thats about it, PDQ deploy is the best out there
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Progress Software Corporation
  • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
  • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
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Likelihood to Renew
PDQ
PDQ is very useful and one of the tools that we use a lot.
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Progress Software Corporation
No answers on this topic
Usability
PDQ
Logical - If I want to do something with the software, it is quite clear on how I need to go about that. There isn't some weird process that is proprietary to just that vendor and is counterintuitive. What I want to see is displayed with just a couple clicks.
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Progress Software Corporation
The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.
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Support Rating
PDQ
The built-in help menus and general ease of use render whatever systems support there might be almost irrelevant. There is stability in the system's simplicity; if you're in the position to use such a product, you're your own best friend. Simple web searches more often than not turn up the solution to any little niggles, such as what silent install switches specific applications require (a remarkably wide choice of options exist). System updates are timely and unobtrusive, installing in no time at all. Maybe I've just been lucky; if so, long may it continue!
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Progress Software Corporation
We have never had an issue with support. It has always been quick and understandable
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Alternatives Considered
PDQ
This software was referred to us by an IT professional. Previously, we were installing the software with the help of remote desktop applications but it was very time consuming; it was wasting the user's time since he could not use his computer. After testing PDQ Deploy, we just never looked back.
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Progress Software Corporation
Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
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Return on Investment
PDQ
  • Speed of deployment is very positive for new software setup, saving hours of testing and deployment locally
  • Made patching for large computer estate very efficient, another positive for staff not having to spend hours of patching individual machines
  • Works well for small team of IT's and again makes various repetitive tasks much easier
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Progress Software Corporation
  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
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ScreenShots

Progress WhatsUp Gold Screenshots

Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device Properties