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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    Arena PLM and QMS

    Score8.5 out of 10
    N/AArena by PTC is a cloud-based PLM and QMS platform. Arena helps product companies that rely on distributed teams and global supply chains to develop products, ensure regulatory compliance, and respond to customer demands.N/A
    Pricing
    Pega PlatformArena PLM and QMS
    Editions & Modules
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    Arena PLM Launch
    Contact Sales
    Arena PLM Enterprise
    Contact Sales
    Arena QMS
    Contact Sales
    Arena QMS Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Pega PlatformArena PLM and QMS
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details**350,000 cases / year minimum. Additional cases available in blocks of 150,000.Arena's cloud-based PLM and QMS solutions include role-based subscriptions to meet diverse team needs. Their fixed-fee QuickStart™ implementations supports rapid deployment.
    More Pricing Information
    Community Pulse
    Pega PlatformArena PLM and QMS
    Considered Both Products
    Pegasystems
    No answer on this topic
    Arena by PTC
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    92%
    Would buy again
    65 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    90%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    92%
    Implementation went as expected
    35 Answers
    Features
    Pega PlatformArena PLM and QMS
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pega Platform and Arena PLM and QMS
    Feature
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    Arena PLM and QMS
    -
    Ratings
    Dashboards4.062 Ratings00 Ratings
    Standard reports6.062 Ratings00 Ratings
    Custom reports6.061 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Pega Platform and Arena PLM and QMS
    Feature
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    Arena PLM and QMS
    -
    Ratings
    Process designer9.065 Ratings00 Ratings
    Process simulation7.957 Ratings00 Ratings
    Business rules engine10.065 Ratings00 Ratings
    SOA support7.151 Ratings00 Ratings
    Process player7.048 Ratings00 Ratings
    Support for modeling languages5.46 Ratings00 Ratings
    Form builder9.059 Ratings00 Ratings
    Model execution8.956 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Pega Platform and Arena PLM and QMS
    Feature
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    Arena PLM and QMS
    -
    Ratings
    Social collaboration tools9.050 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Pega Platform and Arena PLM and QMS
    Feature
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    Arena PLM and QMS
    -
    Ratings
    Content management4.49 Ratings00 Ratings
    Best Alternatives
    Pega PlatformArena PLM and QMS
    Small Businesses
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Teamcenter
    Score9.4 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    SAP Integrated Product Development
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pega PlatformArena PLM and QMS
    Likelihood to Recommend
    7.9
    (74 ratings)
    8.2
    (220 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    9.0
    (5 ratings)
    Usability
    9.0
    (2 ratings)
    5.6
    (17 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (3 ratings)
    Support Rating
    10.0
    (7 ratings)
    9.9
    (18 ratings)
    Online Training
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.3
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Pega PlatformArena PLM and QMS
    Likelihood to Recommend
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Arena by PTC
    Arena PLM is well suited for part number, BOM and file management. Processing changes (ECNs, ACOs, DCO's, etc.) in Arena is very easy to do and provides great visibility on the status of submitted requests. The ability to communicate with Suppliers and grant them access to files in Arena is extremely helpful. Arena does not appear to be the best suited system for managing software
    Incentivized
    Read full review
    Pros
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Arena by PTC
    • It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions.
    • It provides secure access control for employees & vendors (but you pay per person for access licenses).
    • Data is effectively 'always backed up' in the internet-cloud.
    • There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers.
    Read full review
    Cons
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Arena by PTC
    • In my opinion, the Help Pages clearly do not realize that a picture is worth a 1,000 words; need illustrations and screenshots!
    • I think the 'Save' button when editing Quality Processes needs to "float" on the active page, not lurking at the bottom.
    • In my experience, the Arena PLM and QMS Training programs need to be revamped to include "real-world" examples and working through examples, not simply reading through a training manual.
    Incentivized
    Read full review
    Likelihood to Renew
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Arena by PTC
    We have so much time and effort invested into Arena. The history of approvals, revisions, etc. are necessary for many of our customers. We also have entire device histories recorded. Having to re-create that on another platform would be a feat requiring years of effort. But mostly, Arena just works. It's transformed our business into a much more streamlined system, resulting in a massive cost and time savings.
    Incentivized
    Read full review
    Usability
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Arena by PTC
    Arena has improved their UI over the years that I've used it to make it more user friendly. Additionally, there is a lot of redundancy within Arena (multiple ways to achieve the same end), which makes it easier to learn.
    Incentivized
    Read full review
    Reliability and Availability
    Pegasystems
    No answers on this topic
    Arena by PTC
    Seems like when I need to access our workspace for an emergency situation, this is when maintenance is scheduled, just the luck of the draw, I guess, and I just wait until the maintenance is complete, and then can proceed
    Incentivized
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    Performance
    Pegasystems
    No answers on this topic
    Arena by PTC
    We use a few other software or systems (Silicon expert) and it is seamless to us, pages load quickly and efficiently.
    Incentivized
    Read full review
    Support Rating
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Arena by PTC
    Upon initial observation, Arena Solution appears to possess a rather intricate nature, yet this complexity was effectively navigated during the initial configuration phase with the invaluable assistance of an expert well-versed in Arena, a factor that greatly contributed to our comprehensive mastery and autonomous handling of Arena Solutions thereafter.
    Incentivized
    Read full review
    Online Training
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Arena by PTC
    The On line training was easy to understand and was very efficient for most of our users. We used the training tools to make sure we use all of the features to their fullest and correctly! After a few weeks mos of our users were very proficient with ARENA PLM and were able to work on their own and use mos of the sections and PLM capablilities.
    Incentivized
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    Implementation Rating
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
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    Arena by PTC
    Pretty straightforward, from OOB
    Incentivized
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    Alternatives Considered
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Arena by PTC
    Arena is much better than QAD in terms of BOMs and ECOs and Revision Control. We use Arena concurrently with SAP and they integrate very well together, which is nice. The integration team was really helpful in making sure that the SAP to Arena functionality runs smoothly, and when there are any issues, they are very responsive to help make changes to fix the problem that might be there.
    Incentivized
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    Scalability
    Pegasystems
    No answers on this topic
    Arena by PTC
    Arena is easy to customize and therefore easy to scale. Different user groups with access restrictions can be easily created and new training plans can be created to support different user bases. Suppliers can also easily be added or items can be shared with them
    Incentivized
    Read full review
    Return on Investment
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    Arena by PTC
    • Decreased the company's time to market for release of its second generation flagship product.
    • Decreased the turn around on non-conformance reports (NCRs), supplier corrective action reports (SCARs), and corrective and preventative actions (CAPAs).
    • Better organized the company's process maps, DHF, and other regulatory related information so that major audits are completed faster and with fewer findings.
    Incentivized
    Read full review
    ScreenShots

    Arena PLM and QMS Screenshots

    Screenshot of Arena Bill of Materials (BOM) Management. Indented BOM displaying "in production" item status.Screenshot of Arena Engineering Change Management.  Engineering Change Order (ECO) approval with redlines.Screenshot of Arena Projects. Project schedule with status and progress.Screenshot of Arena Quality. Quality process showing a Corrective Action Report (CAR) with the issue details, affected items, and resolution progress/status.Screenshot of Arena Requirements. Tracks requirements and related product development issues for a complete product picture.Screenshot of Arena Analytics, Arena's business intelligence (BI) tool