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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    SecureLink Enterprise Access

    Score9.2 out of 10
    N/ASecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A
    Pricing
    Pega PlatformSecureLink Enterprise Access
    Editions & Modules
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Pega PlatformSecureLink Enterprise Access
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details**350,000 cases / year minimum. Additional cases available in blocks of 150,000.—
    More Pricing Information
    Community Pulse
    Pega PlatformSecureLink Enterprise Access
    Considered Both Products
    Pegasystems
    No answer on this topic
    SecureLink
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Pega PlatformSecureLink Enterprise Access
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pega Platform and SecureLink Enterprise Access
    Feature
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    SecureLink Enterprise Access
    -
    Ratings
    Dashboards4.062 Ratings00 Ratings
    Standard reports6.062 Ratings00 Ratings
    Custom reports6.061 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Pega Platform and SecureLink Enterprise Access
    Feature
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    SecureLink Enterprise Access
    -
    Ratings
    Process designer9.065 Ratings00 Ratings
    Process simulation7.957 Ratings00 Ratings
    Business rules engine10.065 Ratings00 Ratings
    SOA support7.151 Ratings00 Ratings
    Process player7.048 Ratings00 Ratings
    Support for modeling languages5.46 Ratings00 Ratings
    Form builder9.059 Ratings00 Ratings
    Model execution8.956 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Pega Platform and SecureLink Enterprise Access
    Feature
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    SecureLink Enterprise Access
    -
    Ratings
    Social collaboration tools9.050 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Pega Platform and SecureLink Enterprise Access
    Feature
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    SecureLink Enterprise Access
    -
    Ratings
    Content management4.49 Ratings00 Ratings
    Best Alternatives
    Pega PlatformSecureLink Enterprise Access
    Small Businesses
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    No answers on this topic
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Forescout Vistaro Platform
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pega PlatformSecureLink Enterprise Access
    Likelihood to Recommend
    7.9
    (74 ratings)
    8.3
    (2 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    8.6
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (7 ratings)
    9.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Pega PlatformSecureLink Enterprise Access
    Likelihood to Recommend
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    SecureLink
    It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
    Read full review
    Pros
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    SecureLink
    • Easy to setup on a client PC or server for access
    • Organizes client connections by gatekeeper so it is easy to find what you need
    • File transfer option is great for uploading files to client servers
    Read full review
    Cons
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    SecureLink
    • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
    • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
    • I would love to see an App. I know they are working on this as well.
    Read full review
    Likelihood to Renew
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    SecureLink
    We are happy using securelink to access our client environments
    Read full review
    Usability
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Support Rating
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    SecureLink
    The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
    Read full review
    Online Training
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    SecureLink
    No answers on this topic
    Implementation Rating
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Alternatives Considered
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    SecureLink
    Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
    Read full review
    Return on Investment
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    SecureLink
    • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
    • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
    • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
    Read full review
    ScreenShots