TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    Treasure AI

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Treasure AI is an enterprise customer data platform (CDP) that reclaims customer-centricity in the age of the digital customer. It does this by connecting all data and uniting teams and systems into one customer data platform to power purposeful engagements.N/A
    Pricing
    Pega PlatformTreasure AI
    Editions & Modules
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Pega PlatformTreasure AI
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details**350,000 cases / year minimum. Additional cases available in blocks of 150,000.—
    More Pricing Information
    Community Pulse
    Pega PlatformTreasure AI
    Considered Both Products
    Pegasystems
    No answer on this topic
    Treasure AI
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Pega PlatformTreasure AI
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pega Platform and Treasure AI
    Feature
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    Treasure AI
    -
    Ratings
    Dashboards4.062 Ratings00 Ratings
    Standard reports6.062 Ratings00 Ratings
    Custom reports6.061 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Pega Platform and Treasure AI
    Feature
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    Treasure AI
    -
    Ratings
    Process designer9.065 Ratings00 Ratings
    Process simulation7.957 Ratings00 Ratings
    Business rules engine10.065 Ratings00 Ratings
    SOA support7.151 Ratings00 Ratings
    Process player7.048 Ratings00 Ratings
    Support for modeling languages5.46 Ratings00 Ratings
    Form builder9.059 Ratings00 Ratings
    Model execution8.956 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Pega Platform and Treasure AI
    Feature
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    Treasure AI
    -
    Ratings
    Social collaboration tools9.050 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Pega Platform and Treasure AI
    Feature
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    Treasure AI
    -
    Ratings
    Content management4.49 Ratings00 Ratings
    Best Alternatives
    Pega PlatformTreasure AI
    Small Businesses
    Process Street
    Score8.2 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Adobe Real-Time CDP
    Score8.3 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Tealium Customer Data Hub
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pega PlatformTreasure AI
    Likelihood to Recommend
    7.9
    (74 ratings)
    9.0
    (89 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    9.1
    (5 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    10.0
    (7 ratings)
    8.2
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    6.4
    (2 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.4
    (2 ratings)
    User Testimonials
    Pega PlatformTreasure AI
    Likelihood to Recommend
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Treasure AI
    Treasure Data is well suited to integrating multiple data sources, including online and digital sources. It is also well suited to trigger audience activations to known customers based on their online activity, integrating 3rd party data, and activating target audiences to ad platforms.
    Incentivized
    Read full review
    Pros
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Treasure AI
    • CDP provides a unified view of data from all touchpoints in the customer journey until a single customer uses the service. This feature is very helpful in making service decisions and direction.
    • It provides a variety of extensions to bring your data together in one place and helps you do this easily.
    • Kits provided by Treasure Box provide basic but helpful methods for further development of services.
    Incentivized
    Read full review
    Cons
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Treasure AI
    • Documentation is not always fully update --> better off reaching to support for some topics that are not covered
    • Small bugs on the graphical user interface
    • If 2 people are editing on the same project simultaneously, the latter that saves the workflow overwrites the changes of the former one
    Incentivized
    Read full review
    Likelihood to Renew
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Treasure AI
    I do think that we definitely will be renewing. We are putting major resources, time, and effort into Treasure Data becoming an extension of our organization, in many ways. We are working toward complete synergies with this product and leadership is very excited about the direction we are heading to be completely customer-centric.
    Incentivized
    Read full review
    Usability
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Treasure AI
    It's a easy platform to use and give the user detailed logs about what is going on in the workflows, so someone that do not have a lot of experience can start to work with it. And also the master segment usability is awesome, as we can filter a lot of data the way we want.
    Incentivized
    Read full review
    Reliability and Availability
    Pegasystems
    No answers on this topic
    Treasure AI
    As treasure data has a 24 hours support, every time we has big issues that impacts the zones, we do have immediatly support from the treasure data team, so I would say that we do not have any issues with availability
    Incentivized
    Read full review
    Performance
    Pegasystems
    No answers on this topic
    Treasure AI
    Since treasure data has started having a huge amount of data, sometimes we do have problems with the workflows logs because we generate a lot of then. But with integrations I have not to complain, its really easy to integrate with other platforms.
    Incentivized
    Read full review
    Support Rating
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Treasure AI
    The technical team has a good hold on the nuances of the data related to our organization. I have found the online technical support on their site quite responsive including the L1 support. In cases where the L1 team isn't able to resolve, I have found they are prompt in getting the product team's input to get a quick resolution.
    Incentivized
    Read full review
    In-Person Training
    Pegasystems
    No answers on this topic
    Treasure AI
    I was not here when treasure data was implemented to our company.
    Incentivized
    Read full review
    Online Training
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Treasure AI
    I wasnt here at the training in the start, but I had a few training with treasure data for a few functionalities, and they provided me god explanations and great documentations, eve if the project were in beta.
    Incentivized
    Read full review
    Implementation Rating
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Treasure AI
    Implementation was quick and our developers had very few issues with the SDK.
    Incentivized
    Read full review
    Alternatives Considered
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Treasure AI
    We chose Treasure Data for the supreme customer service and lack of hidden costs. We don't need to manage any infrastructure or scale anything to meet customer demand. Treasure Data handles everything and makes it easy for us to integrate and focus on the tasks at hand. There may be cheaper options but we do not regret our decision to go with Treasure Data one bit.
    Incentivized
    Read full review
    Scalability
    Pegasystems
    No answers on this topic
    Treasure AI
    In abi we do have a lot of data coming every day, so treasure data always give us god solutions and options that would fix the problem.
    Incentivized
    Read full review
    Return on Investment
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    Treasure AI
    • We have built and supported our source of truth data tables using Treasure. This forms the foundation of our decision making.
    • Most of our Tableau data sources are created using a Treasure Data export which is executed by workflows on a daily basis which allows us to have visibility into day to day performance and communicate them to a wide variety of roles.
    • We load custom data into our Salesforce instance which allows us to trigger certain workflows and build accountability - i.e. a "Sale" will only count once a certain product driven event occurs which comes from data we pipe into Treasure and then into Salesforce.
    Incentivized
    Read full review
    ScreenShots

    Treasure AI Screenshots

    Screenshot of some of the out of the box integrations across advertising, CRM, databases, eCommerce, machine learning and more.Screenshot of the query toolsScreenshot of the audience builder