pfSense vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
pfSense
Score 8.5 out of 10
N/A
pfSense is a firewall and load management product available through the open source pfSense Community Edition, as well as a the licensed edition, pfSense Plus (formerly known as pfSense Enterprise). The solution provides combined firewall, VPN, and router functionality, and can be deployed through the cloud (AWS or Azure), or on-premises with a Netgate appliance. It as scalable capacities, with functionality for SMBs. As a firewall, pfSense offers Stateful packet inspection, concurrent…
$179
per appliance
Zscaler Internet Access
Score 8.9 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
pfSenseZscaler Internet Access
Editions & Modules
SG-1100
$179
per appliance
SG-2100
$229
per appliance
SG-3100
$399
per appliance
SG-5100
$699
per appliance
XG-7100-DT
$899
per appliance
XG-7100-1U
$999
per appliance
XG-1537
$1,949
per appliance
XG-1541
$2,649
per appliance
No answers on this topic
Offerings
Pricing Offerings
pfSenseZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
pfSenseZscaler Internet Access
Features
pfSenseZscaler Internet Access
Firewall
Comparison of Firewall features of Product A and Product B
pfSense
8.9
17 Ratings
4% above category average
Zscaler Internet Access
-
Ratings
Identification Technologies8.714 Ratings00 Ratings
Visualization Tools8.714 Ratings00 Ratings
Content Inspection9.216 Ratings00 Ratings
Policy-based Controls8.617 Ratings00 Ratings
Active Directory and LDAP7.813 Ratings00 Ratings
Firewall Management Console9.516 Ratings00 Ratings
Reporting and Logging8.417 Ratings00 Ratings
VPN9.117 Ratings00 Ratings
High Availability9.416 Ratings00 Ratings
Stateful Inspection10.015 Ratings00 Ratings
Proxy Server8.415 Ratings00 Ratings
Identity Management
Comparison of Identity Management features of Product A and Product B
pfSense
-
Ratings
Zscaler Internet Access
5.0
2 Ratings
53% below category average
Multi-Factor Authentication00 Ratings5.02 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
pfSense
-
Ratings
Zscaler Internet Access
10.0
2 Ratings
11% above category average
Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
pfSense
-
Ratings
Zscaler Internet Access
8.5
216 Ratings
9% above category average
Network Analytics00 Ratings8.7217 Ratings
Threat Recognition00 Ratings8.3214 Ratings
Vulnerability Classification00 Ratings8.5191 Ratings
Automated Alerts and Reporting00 Ratings8.2205 Ratings
Threat Analysis00 Ratings8.8203 Ratings
Threat Intelligence Reporting00 Ratings8.5199 Ratings
Automated Threat Identification00 Ratings8.5192 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
pfSense
-
Ratings
Zscaler Internet Access
8.9
262 Ratings
4% above category average
Continuous Verification00 Ratings8.7245 Ratings
Secure Web Gateways00 Ratings9.0236 Ratings
Network Flow Control00 Ratings8.1217 Ratings
Network Traffic Analysis00 Ratings8.8219 Ratings
Segmentation Leveraging00 Ratings8.6194 Ratings
Admin Access Control00 Ratings9.0230 Ratings
Network Data Encryption00 Ratings8.8207 Ratings
Network Topology Mapping00 Ratings10.02 Ratings
Best Alternatives
pfSenseZscaler Internet Access
Small Businesses
SonicWall NSA Series
SonicWall NSA Series
Score 8.4 out of 10
ThreatLocker
ThreatLocker
Score 9.0 out of 10
Medium-sized Companies
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.1 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.6 out of 10
Enterprises
Palo Alto Networks Virtualized Next-Generation Firewalls - VM Series
Palo Alto Networks Virtualized Next-Generation Firewalls - VM Series
Score 9.1 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
pfSenseZscaler Internet Access
Likelihood to Recommend
9.3
(30 ratings)
9.0
(295 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(6 ratings)
Usability
9.7
(8 ratings)
8.8
(279 ratings)
Availability
-
(0 ratings)
7.3
(1 ratings)
Performance
-
(0 ratings)
5.5
(1 ratings)
Support Rating
10.0
(1 ratings)
7.2
(10 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
8.3
(2 ratings)
Configurability
-
(0 ratings)
8.3
(2 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
pfSenseZscaler Internet Access
Likelihood to Recommend
Netgate (Rubicon Communications, LLC)
I believe PFSense is well suited for both home lab environments as well as up to small to mid-size business environments on a tight budget. However, I would implore that anything in production requires the use of the authorized hardware that PFSense sells to receive support. However, in my experience, PFSense is a solid set-and-forget firewall solution.
Read full review
Zscaler
I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.
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Pros
Netgate (Rubicon Communications, LLC)
  • Easy to use. Good user interface design! Easy to understand and easy to set up.
  • Lower hardware requirement. 3 years ago, we used an old PC to run it. Now, we have changed to a router device with Celeron CPU and 8GB RAM. It runs smoothly with a 1000G commercial broadband.
Read full review
Zscaler
  • Provides a secure VPN connection point for endpoint connectivity.
  • Provides the VPN connectivity in a fast and reliable connection state.
  • Very dependable, once connected the connection stays up and there's no fuss.
  • Very good at letting you know when you are not authenticated.
  • Very easy to authenticate and regain access when your session times out.
Read full review
Cons
Netgate (Rubicon Communications, LLC)
  • I did kind of mention a Con in the Pro section with OpenVPN.
  • When I create a config for an employee other employees are able to login to that config.
  • I could be doing something wrong when I am making it - I am not afraid to admit that as I am pretty new to all of this, but it seems like it builds a key and I would think the key would be unique in some way to each employee, but I could be wrong.
  • I actually do not have a lot of Con's for this software - I did not get to set this up on our work network so I am not sure of any downfalls when installing.
  • I installed this on my personal machine in a Hyper-V environment to get a feel for it before I started working on it at work and it seemed pretty smooth. I didn't run into any issues.
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Zscaler
  • ZS CLI support to turn off ZIA and ZDX service specifically on mac.
  • Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).
Read full review
Likelihood to Renew
Netgate (Rubicon Communications, LLC)
No answers on this topic
Zscaler
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Key Gaps:
1. Advanced Threat Costs:
ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
2. API Banking Scalability:
ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
3. RBI Future-Proofing:
Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
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Usability
Netgate (Rubicon Communications, LLC)
The pfSense UI is easy to navigate and pretty go look at. It is much better than some high dollar firewalls that just throw menus you you. The pfSense UI is quick and responsive and makes sense 99% of the time. Changes are committed quickly and the hardware rarely requires a reboot. It just runs.
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Zscaler
Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.
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Performance
Netgate (Rubicon Communications, LLC)
No answers on this topic
Zscaler
There are often performance issues reported
Read full review
Support Rating
Netgate (Rubicon Communications, LLC)
pfSense+ basic provides "As Available" email support. pfSense+ Pro offers 24 hr turn around email support. pfSense+ Enterprise offers 24/7 phone support.
Read full review
Zscaler
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
Read full review
Implementation Rating
Netgate (Rubicon Communications, LLC)
No answers on this topic
Zscaler
good the engineer give excellent support and eplanation
Read full review
Alternatives Considered
Netgate (Rubicon Communications, LLC)
Meraki has a unified management login for all devices, which is nice. It also has decent content filtering, both areas where pfSense is weaker. Where pfSense far ouclasses Meraki is in the ease of use and the other width of features. These include features such as better VPN interoperability, non-subscription based pricing, auditability, not relying on the infrastructure of a third party, more transparency of what's actually going on, easier to deploy replacements if hardware fails. Additionally, the NAT management for pfSense seems to be a bit better, as you can NAT between any network segment and not just the LAN segments out the WAN interfaces.
Read full review
Zscaler
The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.
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Return on Investment
Netgate (Rubicon Communications, LLC)
  • pfSense can be installed on commodity hardware with no licensing fees. With a simple less than 10 minute restore time, on most hardware, it's an extremely inexpensive way to achieve the same results that some of the more expensive vendors provide.
  • The easy to use interface has allowed configuration management to be preformed by lower level technicians with quick and easy training.
Read full review
Zscaler
  • I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.
Read full review
ScreenShots

Zscaler Internet Access Screenshots

Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.