PG Forsta HX Platform vs. Pointel Survey360
PG Forsta HX Platform vs. Pointel Survey360
Product | Rating | Most Used By | Product Summary | Starting Price |
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PG Forsta HX Platform | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A | |
Pointel Survey360 | N/A | Pointel Survey360 enables users to create and conduct surveys to obtain customer feedback and capture customer experience data. This supports the acquisition of truthful, in-depth information on customer expectations and contact center operations that can be analyzed quickly and leveraged to gain and retain customers. Captures customer data along with feedback. It captures customer response via speech or DTMF and passes data to SFDC/Oracle Service Cloud. Creates,… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
PG Forsta HX Platform | Pointel Survey360 | |
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Top Pros |
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Top Cons |
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PG Forsta HX Platform | Pointel Survey360 | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
PG Forsta HX Platform | Pointel Survey360 | |
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Likelihood to Recommend | 9.0 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (19 ratings) | - (0 ratings) |
Usability | 7.1 (5 ratings) | - (0 ratings) |
Support Rating | 8.0 (3 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
PG Forsta HX Platform | Pointel Survey360 | |
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Likelihood to Recommend | PG Forsta | Pointel No answers on this topic |
Pros | PG Forsta | Pointel No answers on this topic |
Cons | PG Forsta | Pointel No answers on this topic |
Likelihood to Renew | PG Forsta | Pointel No answers on this topic |
Usability | PG Forsta | Pointel No answers on this topic |
Support Rating | PG Forsta | Pointel No answers on this topic |
Implementation Rating | PG Forsta | Pointel No answers on this topic |
Alternatives Considered | PG Forsta | Pointel No answers on this topic |
Return on Investment | PG Forsta | Pointel No answers on this topic |
ScreenShots |