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PG Forsta HX Platform vs. Syncfusion Essential Studio

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PG Forsta HX Platform

    Score9.5 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A

    Syncfusion Essential Studio

    Score7.3 out of 10
    N/ASince 2002, Essential Studio® has supported the development of software applications across industries and economic sectors, in both public and private enterprises.

    $0

    with the Syncfusion Essential Studio Community License. It includes free access to all 1,600+ controls and is available to companies and individuals with less than $1 million USD in annual gross revenue and 5 or fewer developers.

    Pricing
    PG Forsta HX PlatformSyncfusion Essential Studio
    Editions & Modules
    No answers on this topic
    1. Syncfusion Essential Studio Community License
    $0
    *The Syncfusion Essential Studio Community License includes free access to all 1,600+ controls and is available to companies and individuals with less than $1 million USD in annual gross revenue, 5 or fewer developers, and 10 or fewer total employees. Note: An entity or organization may not have ever received more than $3,000,000 USD in capital from an outside source, such as private equity or venture capital, in order to be eligible for the Community License.
    2. Essential Studio UI Edition
    Custom Quote
    per year Packages to suit teams of all sizes
    3. Essential Studio Document SDK
    Custom Quote
    per year Packages to suit teams of all sizes
    5. Essential Studio Standalone Document SDKs
    Custom Quote
    per year PDF Viewer SDK; DOCX Editor SDK; Spreadsheet Editor SDK
    4. Essential Studio Standalone UI SDKs
    Custom Quote
    per year Grid SDK*; Chart SDK*; Schedular SDK; Gantt SDK; Rich Text Editor SDK; Diagram SDK; File Manager SDK*
    Offerings
    Pricing Offerings
    PG Forsta HX PlatformSyncfusion Essential Studio
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Grid SDK, Chart SDK, and File Manager SDK are also included as part of the Essential Studio UI Edition. **The Syncfusion Essential Studio Community License includes free access to all 1,600+ controls and is available to companies and individuals with less than $1 million USD in annual gross revenue, 5 or fewer developers, and 10 or fewer total employees. Note: An entity or organization may not have ever received more than $3,000,000 USD in capital from an outside source, such as private equity or venture capital, in order to be eligible for the Community License.
    More Pricing Information
    Community Pulse
    PG Forsta HX PlatformSyncfusion Essential Studio
    Considered Both Products
    Press Ganey
    No answer on this topic
    Syncfusion
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    26 Answers
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    User Ratings
    PG Forsta HX PlatformSyncfusion Essential Studio
    Likelihood to Recommend
    9.0
    (25 ratings)
    8.8
    (31 ratings)
    Likelihood to Renew
    9.0
    (19 ratings)
    8.2
    (2 ratings)
    Usability
    7.1
    (5 ratings)
    8.5
    (5 ratings)
    Support Rating
    8.0
    (3 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    8.2
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    4.9
    (2 ratings)
    Data Sources
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    PG Forsta HX PlatformSyncfusion Essential Studio
    Likelihood to Recommend
    Press Ganey
    They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
    Incentivized
    Read full review
    Syncfusion
    The datagrid is probably their most popular control I would think. It is so flexible and configurable. Most of mine are plain views in ASP.NET Core, but I have a whole bunch that are dynamically created at runtime in my controller. That is so powerful.
    Read full review
    Pros
    Press Ganey
    • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
    • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
    • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
    Incentivized
    Read full review
    Syncfusion
    • Integrates well into Microsoft tech stack. i.e. ASP.NET, Blazor etc. So it acts as a plug-n-play, which is great!
    • Shrinks the development cycle without adding too much of its own ecosystem overhead.
    • Provides different UI skins so the controls don't appear as "stitched".
    Read full review
    Cons
    Press Ganey
    • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
    • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
    • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
    Read full review
    Syncfusion
    • Sometimes links point to dead addresses in the documentation.
    • Some components have a difficult learning curve but that is usually due to the complexity of the control.
    • Minor version changes introduce breaking changes, for example updating from 20.1.x to 20.2.x gives us licensing errors, which in my opinion is a kind of breaking change as it requires all users to update their licenses.
    • Theming with CSS variables is not possible. Access to Theme Studio code is not possible. So a fully custom solution is needed to make Syncfusion Essential Studio Enterprise Edition components themeable with CSS variables.
    Read full review
    Likelihood to Renew
    Press Ganey
    From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
    Read full review
    Syncfusion
    It takes effort to include a new component library into existing software, especially in our case where we have 5 large applications that are written and maintained by about 100 developers. So changing such a core thing comes with a lot of effort. The other reason we will very likely renew our use of Syncfusion Essential Studio Enterprise Edition is that it works really well and has helped us to speed up the development process.
    Read full review
    Usability
    Press Ganey
    Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
    Read full review
    Syncfusion
    I would rate Syncfusion® Essential Studio® a 10 out of 10 for overall usability. The components are intuitive to implement, with clear APIs and consistent design patterns across the suite. This makes it easy for developers to get started quickly and reduces the learning curve even when working with new controls.
    In addition, the documentation and sample projects provide practical guidance that helps accelerate development. The built-in customization options also allow us to adapt the components to fit our branding and business requirements without excessive effort. Overall, the usability is one of the key reasons why Syncfusion has become an essential part of our development toolset.
    Read full review
    Support Rating
    Press Ganey
    The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
    Incentivized
    Read full review
    Syncfusion
    Although I have decades of software development experience, I had never created a website from scratch before, and my html and css skills are not particularly strong. Between documentation and incredible dedication from the support team they helped me overcome all of my challenges. It's amazing that they typically create sample code for most of the issues that I submitted. On rare occasions where I uncovered a defect they kept me informed as to its status, and typically resolved it in a short-term release, and/or gave me a reasonable workaround. They hopped on zoom calls with me on multiple occasions when necessary.
    Read full review
    Implementation Rating
    Press Ganey
    Should let the professionals handle implementation, don't have only the operations team at your company do it.
    Incentivized
    Read full review
    Syncfusion
    Feedback from the team has been very positive.
    Read full review
    Alternatives Considered
    Press Ganey
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
    Incentivized
    Read full review
    Syncfusion
    Firstly, there is a free version for small businesses and it allows you to jump start without risk. I found one of the other products a bit short in the number of out-of-the-box supported events handlers for each control and, although you can manually add them, I feel more comfortable to just have them ready. After using the free version I just felt in love with Syncfusion Essential Studio Enterprise Edition controls and decided to stay with them; they have all I need and more. The usage of Syncfusion Essential Studio Enterprise Edition controls is straightforward and intuitive. Support is world-class even for the free version; you get answers in 24 hours at most. Also, the support team is ready to remotely connect to your project in case it is needed; we have had one situation like this, and the issue was solved.
    Read full review
    Return on Investment
    Press Ganey
    • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
    • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
    Incentivized
    Read full review
    Syncfusion
    • First of all, I think the best positive impact is the reduce of time development. I do not know exactly how much time, but certainly, using the framework we save a lot of effort and time.
    • About negative impact, sometimes using the controls of the framewrok have a signifcant impact in the execution time and page load.
    • And of course, the use of Syncfusion Essential Studio Enterprise Edition has a significant impact of the learning of javascript and JQUERY.
    Read full review
    ScreenShots

    Syncfusion Essential Studio Screenshots

    Screenshot of An overview of Syncfusion® Essential Studio®, which is a software package that includes more than 1,600 components and frameworks for WinForms, WPF, ASP.NET (Web Forms, MVC, Core), UWP, WinUI, Flutter, Blazor, JavaScript, Angular, Vue, and React.Screenshot of The DataGrid control, which is a grid component that helps display and manipulate large amounts of data in a tabular format. Its feature set includes functionalities like data binding, sorting, grouping, editing, filtering, swiping, dragging, resizing, loading more items, pull-to-refresh, and exporting to Excel and PDF file formats.Screenshot of The PDF Viewer, which is .NET PDF class library developed with 100% managed C# code that can be used to create, read, and write PDFs.