PhantomBuster is a tool that allows one to create code-free automations of tasks on the web or social networks. It can also be set to perform data extractions from any source on the internet, directly to a CRM or database.
$30
per month
Square 9 Softworks
Score 9.7 out of 10
N/A
For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.
$250
per month 5 users
Pricing
PhantomBuster
Square 9 Softworks
Editions & Modules
Free Forever
$0
per month
Growth Hacker
$30
per month
Business
$70
per month
Enterprise
$200
per month
Premium
$900
per month
Square 9 Process Automation Essentials
$50
per month per user (5 User Minimum)
Square 9 Digital Transformation Essentials
$68
per month per user (5 User Minimum)
Square 9 Enterprise Essentials
$75
per month per user (10 User Minimum)
Offerings
Pricing Offerings
PhantomBuster
Square 9 Softworks
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
Optional
Optional
Additional Details
8% discount available for annual pricing.
Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization.
Pricing excludes professional services and implementation fees
PhantomBuster is not a business intelligence tool, and should not be used with that expectation. It's made to scrape data, making it easy for those less tech-savy or scraping data from searches. It's up to the user to determine what you get out of this tool. We used two templates mostly, the Linkedin search scraper, and the Google Maps scraper. We are sponsors of several business organizations, so we would use the sales NAVIGATOR filter to pull people who are also part of those groups as their members. The Google Maps template as I explained previously was fundamental to push our Google Business Profile consulting. As an example, if you're looking to scrape contact data from a chamber of commerce directory, this is the perfect tool.
Pros: Scan, Search, Retrieve - GlobalSearch does this well Capture workflow, extracting data- GlobalCapture does a great job Webforms, getting data and placing it on company PDFS - Globalforms does an excellent job. Process workflows, being able to see where the document is in the process - GlobalAction does a great job. Cons: Not being able to share documents with people outside the organization. Legal vertical - Square 9 isn't the best fit, Lawyers like folders
The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
While indexing fields in Global Search, the Key Free tool works great.
Global Search is well-organized. It's easy to navigate and find your documents.
The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
Overall, it is not as stable as other software. Some errors could not be fixed, such as a form going forward without approval because a user pressed "enter" twice in a row.
I probably only use 20% of the functionality. Beyond that, I'd have to pay for development. We did that once, and the project that we paid for never was implemented. They allowed us to request a design before my time that was so complicated that they never got it to work. Once I came on board, I implemented a much simpler solution.
Our upgrade took much, much longer than expected, and was disrupted by so many software issues.
First of all, PhantomBuster comes at a very low price point for us. We're more than happy to keep paying it just based on that. Price is not the only motivator alone though. PhantomBuster makes pulling the information you need very easy. Myself and my team require little support to run this tool and we also appreciate efficiency.
We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
Support is always extremely helpful and responsive. Whenever we have a question, it is simple contacting them and also setting-up an appointment, if necessary. Scheduling the appointment is easy and they are willing to talk on the phone, which is not always true with software companies. Their report support tools are also really east to use.
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
I don't really have the opportunity to test another Data Extraction tool like Phantombuster. When I started my job they already have bought this tool so I learned how to use it and honestly I do not have any need to change it. I think Phantombuster is the best for this
Laserfiche could not even complete their installation. Square 9 Softworks was able to come in and rescue the failed project. We have hardly scratched the surface of what we believe we can do in terms of more implementations of the Square 9 Softworks program in other business processes in our company. Square 9 Softworks was demonstrated to our procurement management team while they were struggling with the Laserfiche implementation, and they were ready to abandon Laserfiche immediately upon seeing the Square 9 Softworks program demonstrated. We abandoned Laserfiche even though we had financial investments with them already. This is testimony to how clearly Square 9 Softworks is a better solution than Laserfiche.
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
