TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Phrase

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Phrase is a Language Intelligence provider. Its enterprise platform automates, manages, and delivers multilingual content. Global brands use Phrase across hundreds of languages to reduce time to market and deliver consistent brand experiences worldwide. The Phrase Platform brings together translation management, software localization, multimedia localization, machine translation, workflow automation, and language AI in a single integrated environment. From marketing…

    $324

    per year

    Rev.com (Rev)

    Score10 out of 10
    N/ARev.com, a company with offices in Austin and San Francisco, provides transcription software to solve hard problems, including connecting customers to freelancers in real time, reliable video and audio collaboration across mobile devices, speech recognition, and machine translation.N/A
    Pricing
    PhraseRev.com (Rev)
    Editions & Modules
    Freelancer & LSP plans - Freelancer
    $27
    per month (billed annually)
    Developer Plan - Software UI/UX
    $525
    per month (billed annually)
    Freelancer & LSP plans - Professional
    $525
    per month (billed annually)
    Business Plan - Team
    $1,245
    per month (billed annually)
    Business & Enterprise Plans
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    PhraseRev.com (Rev)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PhraseRev.com (Rev)
    Considered Both Products
    Phrase
    No answer on this topic
    Rev.com Inc
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    53 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    54 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    33 Answers
    No answers on this topic
    User Ratings
    PhraseRev.com (Rev)
    Likelihood to Recommend
    8.6
    (57 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    2.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PhraseRev.com (Rev)
    Likelihood to Recommend
    Phrase
    The system is well suited if you also run Trados or any second system. As the system is very expensive and the use of MTUs is rather complicated to understand the best thing is to run most larger projects through Trados or any other CAT tool and then to import it. Large projects are expensive in Phrase Localization Platform so I would recommend it if you have small projects and have enough capacity to carefully check the terminology as the data pulled from the term base is inconsistent. The same applies to the find replace feature which can work great.
    Read full review
    Rev.com Inc
    Rev is a fantastic resource for companies who are looking for captions or transcripts. Ordering transcripts can save a lot of time from trying to summarize meetings yourself. And captions provide a company the ability to expand the group of people who can access their products. We put a lot of our training in courses created in Kajabi. Rev offers burned-in and .srt files, so the .srt files are perfect for Kajabi! We are only a US-based company right now, but it can help with accessibility with language barriers too because Rev offers captions in SOOOO many different languages
    Incentivized
    Read full review
    Pros
    Phrase
    • The QA tool it provides is practical and always handy.
    • Instant QA feature can save time at the end of the process.
    • The possibility to decline a job directly from the platform instead of having to contact the client by email.
    Read full review
    Rev.com Inc
    • quick delivery
    • captions
    • transcripts
    • easy/ user-friendly
    • affordability
    Incentivized
    Read full review
    Cons
    Phrase
    • In the case of EN to JA translation, we enter text and then convert it to get the correct final text (word or phrase) which uses correct Chinese character(s), as there are often multiple Chinese characters with the same reading but different meanings. When those conversion options are displayed, it is usually possible to change our selection among them by hitting the Tab key, but in Phrase, hitting the Tab key makes us leave the text conversion and move to the source segment, so we must make sure to use arrow keys to choose the right conversion option when using Phrase.
    • When there are tag elements used in the source text, the tags must exist in the target text of course, but the tag order also must be the same. The tags cannot be moved around in the segment, which causes problems in the case of the Japanese language, because the word order differs between EN and JA.
    • In the Japanese language, Italics are basically not used, so there must be no texts between the tags which specify Italic font. But then the segment cannot be confirmed and the job status cannot be changed to "Complete".
    Read full review
    Rev.com Inc
    • following the customer made glossary better
    • adding better punctuation in captions
    Incentivized
    Read full review
    Likelihood to Renew
    Phrase
    I use and manage an Academic edition (approx. 15 students) and the corporate license (10 users). In both cases, the features are easy to find, set and use. My students and my translators understand the dynamics of the platform easily and get used to them quickly.
    Read full review
    Rev.com Inc
    No answers on this topic
    Usability
    Phrase
    It is designed to be a lean system, but that means that things are clustered in weird groups and a lot of trial and error is involved getting the settings right. If something goes wrong first level support is very quick and has very fast answers which are quite typical of first level support and essentially equate to asking you if you have switched it off and on yet. Anything more involved is challenging for support to address.
    Read full review
    Rev.com Inc
    No answers on this topic
    Support Rating
    Phrase
    We rarely use support, but most questions were answered in a timely fashion, although we didn't exactly find them satisfactory. That's mostly the fault of the software and not the Support team because we asked for things that Phrase couldn't do.
    Incentivized
    Read full review
    Rev.com Inc
    No answers on this topic
    Alternatives Considered
    Phrase
    Phrase has a very good user interface that people can quickly learn and start using. Also, its analysis features are top class which helps me provide a detailed estimate to my client based on the file particulars. It has a QA feature that helps me do a very high-quality check before I send out my translation to the client.
    Read full review
    Rev.com Inc
    I do not have experience with other Voice Recognition platforms
    Incentivized
    Read full review
    Return on Investment
    Phrase
    • Positive impact as I have been able to recruit and reach more and new clients.
    • As it is easy to use, I provide high quality translations for my clients.
    • Using TM and Search ensures consistency and my clients appreciate my good work with the help of Phrase.
    Read full review
    Rev.com Inc
    • Higher Sponsorship
    • More professional training
    • Higher Sales (due to higher sponsorship)
    Incentivized
    Read full review
    ScreenShots

    Phrase Screenshots

    Screenshot of the Phrase dashboard.Screenshot of Phrase's machine translation options.Screenshot of Open ecosystem

Bring your own AI engine, connect with your preferred language service providers, and integrate seamlessly with 50+ tools across your tech stack to keep workflows aligned and scalable.Screenshot of the self-service portal providing on-demand machine translation.Screenshot of Phrase Studio, which is an AI-powered subtitling and dubbing to scale video and multimedia content with speed, consistency, and control.Screenshot of a customizable dashboard designed to surface the data that matters, enabling continuous optimization of workflows, cost, and performance.

    Rev.com (Rev) Screenshots

    Screenshot of Workspaces are shared file libraries in the Rev account that can be organized by projects, departments, or anything else. Authorized Users of Workspaces can collaborate with their team to edit and share files, place new orders, and update project status. Team members can be a part of as many Workspaces as they’d like.Screenshot of Rev's web-based transcription editor makes reviewing transcripts easier. The user can listen along with the audio, make edits, highlight, adjust speaker labels, and even take notes. Users can also share the edited version with others so that a team can view and make edits in real-time. Once reviewing and editing is completed, the user can download the transcript directly from within the editor.Screenshot of Rev Pro Usage Dashboards enable account owners and managers to make better business decisions with less effort through a self-serve view of the most important usage data. Dashboards are organized into two primary sections: Usage and Turnaround time performanceScreenshot of A web-based caption editor where the user can make edits to the caption groups while the video plays. The edited version can be shared so teams can view and make edits in real-time.Screenshot of www.rev.com