What users are saying about
1 Ratings
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240 Ratings
1 Ratings
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Score 9 out of 101

Scale Computing HC3

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240 Ratings
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Score 9.6 out of 101

Likelihood to Recommend

Pivot3 Acuity

It is only suitable for a vSphere deployment. This particular cluster is best suited for very demanding workloads.
No photo available

Scale Computing HC3

I think in a smaller environment, Scale provides a great way to get into a virtualized environment. The setup is very simple and it doesn't require significant knowledge of IT infrastructure in order to get up and running. Scale doesn't offer the advanced insight into storage and application resource groups as their competitors do, however it is not designed for advanced users. It is more of a closed box and support handles most requests or issues quickly, but there is not a way for administrators to easily see advanced details of the cluster.
Jeremy Robinson profile photo

Pros

Pivot3 Acuity

  • Deployment was very easy. Pivot3 staff were involved in the POC, and the transition was fairly smooth.
  • This is an all-flash hyperconverged cluster. It is easily scalable and has excellent performance.
  • We frequently burst internal virtual workloads, and this 5 node cluster can support around 15,000 IOPs and 1 GB/sec of throughput.
No photo available

Scale Computing HC3

  • Simplified management. Management of the cluster is via a single web interface, it is simple and does not require extensive training to navigate or operate making it accessible to mid-level staff.
  • The flexibility of the hardware mix within a cluster. Allowing a variety of hardware levels and ages within a cluster and the system's ability to assigned loads to best leverage this mix of hardware allows us to manage cost by not "over buying" hardware capacity to meet a few high demand workloads.
  • Support by Scale. We have had few needs to contact support which is the first plus, but secondly, when we have had needs or questions responses have been prompt and accurate with first contact resolution.
Marshall Curtis profile photo

Cons

Pivot3 Acuity

  • The cluster is actually very easy to use. It might be nice if the dashboard had more detailed metrics, but those are available in a different interface.
No photo available

Scale Computing HC3

  • I would like to have some access to the host system itself but I can see why it is locked away from the user. One of the main selling points of the system is it's hands free reliability. End users mucking things up would work against that.
  • I would like to see a bit more robust back up system to have a truly 100% self sustained VM environment. The system allows you to create snapshots very easily, both manual and scheduled. But it would be nice to be able to set up a backup/restore with deduplication to external locations.
Rob Blackburn profile photo

Likelihood to Renew

Pivot3 Acuity

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 8.2
Based on 9 answers
Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.
Brian Dunk profile photo

Usability

Pivot3 Acuity

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.0
Based on 6 answers
Outstanding product that lives up to all of its claims.
Mark Simmons profile photo

Reliability and Availability

Pivot3 Acuity

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.
Mark Simmons profile photo

Performance

Pivot3 Acuity

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.
Mark Simmons profile photo

Support

Pivot3 Acuity

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.9
Based on 164 answers
We have had very few problems with our Scale boxes. Most were more "how can we do this" rather than "this doesn't work." When we have had a problem (software or the one hardware that I can remember, they were solved quickly, efficiently, and without all the "have you tried turning it off and on again? Please hold." Tier I aggravations that drive IT professionals up the walls.
J. Power Hely profile photo

In-Person Training

Pivot3 Acuity

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 1.0
Based on 1 answer
I did not do in-person training.
Mark Simmons profile photo

Online Training

Pivot3 Acuity

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Because Scale is so simple, the training is just as quick and easy.
Mark Simmons profile photo

Implementation

Pivot3 Acuity

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 2 answers
Purchasing the migration service or tool if one has older systems, a large number of servers, or coming from another VM solution would be a great advantage.
Mark Simmons profile photo

Alternatives Considered

Pivot3 Acuity

We reviewed the technology and pricing prior to commencing a POC. Pivot3 looked the best initially and delivered. We did not test the others ourselves.
No photo available

Scale Computing HC3

After reviewing several options, including upgrading our Hyper-V setup. We determined that the Cost vs Benefit for our setup fell directly to the Scale HC3. We were in a situation where we needed new hardware and new software, so with the other options we were still looking at the cost of new hardware, purchasing the software, and installation/learning of software. The simplicity of the HC3 and the support team that we talked with prior to purchase made the decision easy.
Nick Bertram profile photo

Scalability

Pivot3 Acuity

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.
Mark Simmons profile photo

Return on Investment

Pivot3 Acuity

  • Definitely a positive ROI. We are not seeing some of the latency issues that were beginning to crop up on our older hardware.
No photo available

Scale Computing HC3

  • 18 month ROI, need I say more?
  • Less time managing server infrastructure allows the IT team to focus on other projects.
  • Increased battery backup time means "no" worry and/or stress whenever there is a power storm.
Dominique Joseph Chung profile photo

Pricing Details

Pivot3 Acuity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pivot3 Acuity Editions & Modules

Additional Pricing Details

Scale Computing HC3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Scale Computing HC3 Editions & Modules

Edition
HC1200$8,5001
HC1250D$15,1701
HC1250$9,6651
HC1250DF$16,7501
HC5250D$25,7001
  1. Per Node
Additional Pricing Details
Pricing shown in U.S. Dollar. Pricing for other regions available on request.

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