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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pivotal Tracker

    Score5 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A

    Rocketlane

    Score8.5 out of 10
    N/AAs per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
    Pricing
    Pivotal TrackerRocketlane
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Pivotal TrackerRocketlane
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Pivotal TrackerRocketlane
    Considered Both Products
    VMware by Broadcom
    No answer on this topic
    Rocketlane
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Pivotal TrackerRocketlane
    Project Management
    Comparison of Project Management features of Pivotal Tracker and Rocketlane
    Feature
    Pivotal Tracker
    6.0
    1 Ratings
    22% below category average
    Rocketlane
    -
    Ratings
    Task Management3.01 Ratings00 Ratings
    Resource Management3.01 Ratings00 Ratings
    Scheduling7.01 Ratings00 Ratings
    Support for Agile Methodology7.01 Ratings00 Ratings
    Email integration9.01 Ratings00 Ratings
    Mobile Access8.01 Ratings00 Ratings
    Search5.01 Ratings00 Ratings
    Agile Development
    Comparison of Agile Development features of Pivotal Tracker and Rocketlane
    Feature
    Pivotal Tracker
    8.0
    1 Ratings
    4% above category average
    Rocketlane
    -
    Ratings
    DevOps Tool Integrations8.01 Ratings00 Ratings
    Velocity Calculation7.01 Ratings00 Ratings
    Dependencies and Blockers9.01 Ratings00 Ratings
    Best Alternatives
    Pivotal TrackerRocketlane
    Small Businesses
    monday dev
    Score9.2 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    Planview AgilePlace
    Score7.5 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Planview AgilePlace
    Score7.5 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pivotal TrackerRocketlane
    Likelihood to Recommend
    8.0
    (32 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    Pivotal TrackerRocketlane
    Likelihood to Recommend
    VMware by Broadcom
    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Incentivized
    Read full review
    Rocketlane
    There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
    Incentivized
    Read full review
    Pros
    VMware by Broadcom
    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Incentivized
    Read full review
    Rocketlane
    • Saved Project Manager time by 80-85%
    • Ease of use, User Friendly interface
    • Reminders : Email notification on upcoming due task to task owner
    • Publishing of Periodic Project Status Report
    Incentivized
    Read full review
    Cons
    VMware by Broadcom
    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Incentivized
    Read full review
    Rocketlane
    • Project Opening time
    • Automated time tracked should be there
    • Every phase has a option to make a call and zoom so time tracked real time
    Incentivized
    Read full review
    Likelihood to Renew
    VMware by Broadcom
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Incentivized
    Read full review
    Rocketlane
    It really helps to support us in supporting our customers.
    Incentivized
    Read full review
    Usability
    VMware by Broadcom
    It was generally easy to use once you got the hang of it. The searching and tagging of tickets was fine, commenting worked well, and release planning was good. However, it wasn't the most intuitive tool in the beginning. The UI is pretty outdated and could have used upgrades over time.
    Incentivized
    Read full review
    Rocketlane
    Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
    Incentivized
    Read full review
    Support Rating
    VMware by Broadcom
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Incentivized
    Read full review
    Rocketlane
    No answers on this topic
    Alternatives Considered
    VMware by Broadcom
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Incentivized
    Read full review
    Rocketlane
    For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
    Incentivized
    Read full review
    Return on Investment
    VMware by Broadcom
    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Incentivized
    Read full review
    Rocketlane
    • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
    Incentivized
    Read full review
    ScreenShots

    Rocketlane Screenshots

    Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents