What users are saying about
65 Ratings
65 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Pivotal Tracker

Pivotal Tracker is a great value for the money. If you're strapped for cash and have to work with smaller budgets, this is the right app for you. The support team is great and responsive and the product is easy to pick up and use for your team. It's great to have visibility on your product backlog.
Anonymous | TrustRadius Reviewer

Pros

Pivotal Tracker

  • Pivotal Tracker helps our team visualize our projects in the form of stories (virtual cards) moving through our workflow. This encourages us to break down projects into manageable chunks and have important conversations about deliverables and scope.
  • The forced-prioritization allows our team to have a shared understanding about what is most important and make collective decisions about what our team will work on next.
  • By dividing future iterations by our team's velocity, Pivotal Tracker accurately predicts when we will complete future work.
Craig Comperatore | TrustRadius Reviewer

Cons

Pivotal Tracker

  • Categorization of Stories. It would be nice to have the ability to create our own custom categories on top of the backlog, ice box and my work sections.
  • Time lines; although we can put in stars for level of difficulty; it would be more beneficial if we can add in due dates, benchmarks and time lines into the system. This would allow us to easily calculate projects and the resource allocation.
  • Reports; although we can export and review our history, it would be nice to have the ability to pull reports on progress, % of story completion, and success rate.
Brian Dunk | TrustRadius Reviewer

Likelihood to Renew

Pivotal Tracker

Pivotal Tracker 10.0
Based on 1 answer
I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
Anonymous | TrustRadius Reviewer

Usability

Pivotal Tracker

Pivotal Tracker 6.0
Based on 1 answer
It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
Willian Molinari | TrustRadius Reviewer

Support Rating

Pivotal Tracker

Pivotal Tracker 7.9
Based on 9 answers
We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
Angela Goldsmith, PMP | TrustRadius Reviewer

Alternatives Considered

Pivotal Tracker

Compared to other task management tools, Pivotal Tracker has the best blend of functionality and cost. When you need something simpler than JIRA, and not solely focused on code or UI related tasks like BugHerd, and have a more direct approach to completing tasks than Trello - I would recommend Pivotal Tracker.
Kyle Taylor | TrustRadius Reviewer

Return on Investment

Pivotal Tracker

  • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
  • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
Brad Henderson | TrustRadius Reviewer

Pricing Details

Pivotal Tracker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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