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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pivotal Tracker

    Score5 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
    Pricing
    Pivotal Tracker
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Pivotal Tracker
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Pivotal Tracker
    Considered Both Products
    VMware by Broadcom
    Chose Pivotal Tracker
    For my organization's needs, other tools such as Airtable, JIRA, and Asana have definitely been better. These tools provide more project management capabilities and configurability, so we are able to customize them to meet the team's needs. However, that also comes with a steep …
    Incentivized
    Chose Pivotal Tracker
    Jira is very user friendly. It's ideal for people new to the software development lifecycle and the tracking of the work. They have simply nailed the intuitiveness. Pivotal Tracker might be the better long-term tool because of the flexibility that comes with it. But as …
    Incentivized
    Chose Pivotal Tracker
    I have used a number of systems like Pivotal Tracker over the last 15 years. I have had several occasions to use Wrike separate from and alongside Pivotal Tracker. Wrike was more difficult to use and seems to either be locked down by permissions, so I had to "fight" to do my …
    Incentivized
    Chose Pivotal Tracker
    The only thing that PT compares to is Salesforce and we now utilize both platforms - Salesforce is a bit more organized in its automated task flow and allows us to connect our other platforms to it for efficient data transfer and data consistency.
    Incentivized
    Chose Pivotal Tracker
    I haven't used dev-specific tools other than Pivotal Tracker but it's useful because it is built for a specific use case. The simplicity of an Asana or Trello is great and they have their advantages, but the additional functionality mentioned was worthwhile and a compelling …
    Incentivized
    Chose Pivotal Tracker
    It's not necessarily a matter of better vs. worse when it comes to all of these different tools. They all serve a different purpose to different sized teams. I found Pivotal Tracker and monday.com to be a matter of preference while serving a similar purpose. Good for smaller …
    Incentivized
    Chose Pivotal Tracker
    Pivotal Tracker keeps users 'close' to the software project(s) by allowing users to understand, in plain words, the tasks and expectations of each software release, whereas other tools are either way too close to the source code or require an extensive amount of maintenance. …
    Incentivized
    Chose Pivotal Tracker
    JIRA allows teams to tailor the application workflow to meet their needs, while "opinionated" Pivotal Tracker enforces a consistent workflow approach on all team members. While I, personally, may prefer to have a system configured to my particular habits and desires as a …
    Incentivized
    Chose Pivotal Tracker
    We selected Pivotal Tracker because it is highly opinionated about the process. It worked quite well for what we were expecting from it. Other software we tried were much more flexible, so we could implement our own process there.
    Incentivized
    Chose Pivotal Tracker
    Pivotal Tracker, Asana and Trello all have free versions making them ideal for smaller companies to try out. All of them blast Kannan boards and issue tracking capabilities. While Trello and Asana are great products in themselves, Pivotal Tracker edges them out with its wealth …
    Incentivized
    Chose Pivotal Tracker
    I've used JIRA ages ago, and it was still a young product in its initial iterations. The UI was a clunky and was missing a lot of ease with drag and drop for individual stories, uploads, etc. Management of users was useable, but not as ideal as it could be.
    Incentivized
    Chose Pivotal Tracker

    We selected Pivotal Tracker because of its simple, elegant workflow. This is the ideal; it's where we want to be. So we continue to improve, and as we get better, we get more out of the software.

    The other software products we evaluated were too complex, and we found that …

    Incentivized
    Chose Pivotal Tracker
    I wasn't part of the selection process.
    Incentivized
    Chose Pivotal Tracker
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a …
    Incentivized
    Chose Pivotal Tracker
    We were using JIRA and found it lacking in their UI and some of their services, especially communication. PT communicates much easier with simple links to tasks for execution and QA review.

    Basecamp is just really a super note taking and asset depot. I would not consider true …
    Incentivized
    Chose Pivotal Tracker
    Compared to other task management tools, Pivotal Tracker has the best blend of functionality and cost. When you need something simpler than JIRA, and not solely focused on code or UI related tasks like BugHerd, and have a more direct approach to completing tasks than Trello - I …
    Incentivized
    Chose Pivotal Tracker
    Pivotal Tracker, for better or worse, provides a more structured and rigid workflow than most. That makes it easy to get started, but if you have your own workflow you want to integrate into it, it could mean it'll take longer to get used to or customize. It's still more …
    Incentivized
    Chose Pivotal Tracker
    Our team has evaluated Basecamp, Trello, and others but overall preferred the simple and flexible layout of Pivotal Tracker.
    Incentivized
    Chose Pivotal Tracker
    Our organization actually does not exclusively use Pivotal. We also have teams on solutions like Trello and LeanKit. It's all preference, those who buy into all the agile features that pivotal provides, love it. Those who do not need all the overhead, simply use a different …
    Incentivized
    Chose Pivotal Tracker
    Rally is too complicated - there are far too many fields that all have the same meaning. It's a better agile tool in my opinion since it it was designed purely as an agile tool, but since the CA technologies acquisition, the tool has become more complicated and there are far …
    Incentivized
    Chose Pivotal Tracker
    Compared to Rally the tool seems more accessible because or the suite of apps available. It also feels more polished and stable than Rally. It definitely has more tools and features but again it can be overkill for a smaller team or project.
    Incentivized
    Chose Pivotal Tracker
    Overall I have found that I prefer using Pivotal over all the competitors I've tried. There are certain aspects of the other products which I do like but as a whole Pivotal does a better job. My one request is that I feel it is very much a web app and the other products have …
    Incentivized
    Chose Pivotal Tracker
    I have also used Trello and JIRA. A small company with only a couple of projects may be best suited with Trello due to its cost and simplicity, whereas JIRA may be better suited for a large company that can afford a dedicated JIRA manager, due to its complex configurations and …
    Incentivized
    Chose Pivotal Tracker
    JIRA is very complex, while tracker is more straightforward to use. Tracker requires less micromanagement and upkeep.
    Asana is pretty but not useful for product and engineering build. It is more geared towards design projects.
    Incentivized
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    Features
    Pivotal Tracker
    Project Management
    Comparison of Project Management features of Pivotal Tracker
    Feature
    Pivotal Tracker
    6.0
    1 Ratings
    22% below category average
    Task Management3.01 Ratings
    Resource Management3.01 Ratings
    Scheduling7.01 Ratings
    Support for Agile Methodology7.01 Ratings
    Email integration9.01 Ratings
    Mobile Access8.01 Ratings
    Search5.01 Ratings
    Agile Development
    Comparison of Agile Development features of Pivotal Tracker
    Feature
    Pivotal Tracker
    8.0
    1 Ratings
    4% above category average
    DevOps Tool Integrations8.01 Ratings
    Velocity Calculation7.01 Ratings
    Dependencies and Blockers9.01 Ratings
    Best Alternatives
    Pivotal Tracker
    Small Businesses
    monday dev
    Score8.2 out of 10
    Medium-sized Companies
    Planview AgilePlace
    Score7.5 out of 10
    Enterprises
    Planview AgilePlace
    Score7.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Pivotal Tracker
    Likelihood to Recommend
    8.0
    (32 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    Support Rating
    8.0
    (9 ratings)
    User Testimonials
    Pivotal Tracker
    Likelihood to Recommend
    VMware by Broadcom
    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Incentivized
    Read full review
    Pros
    VMware by Broadcom
    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Incentivized
    Read full review
    Cons
    VMware by Broadcom
    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Incentivized
    Read full review
    Likelihood to Renew
    VMware by Broadcom
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Incentivized
    Read full review
    Usability
    VMware by Broadcom
    It was generally easy to use once you got the hang of it. The searching and tagging of tickets was fine, commenting worked well, and release planning was good. However, it wasn't the most intuitive tool in the beginning. The UI is pretty outdated and could have used upgrades over time.
    Incentivized
    Read full review
    Support Rating
    VMware by Broadcom
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Incentivized
    Read full review
    Alternatives Considered
    VMware by Broadcom
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Incentivized
    Read full review
    Return on Investment
    VMware by Broadcom
    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Incentivized
    Read full review
    ScreenShots