What users are saying about
57 Ratings
57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Pivotal Tracker

When working with a new team member, some of the first questions we are always asked is "What can I do next?" with the use of this tool, we have our new tech hires review pivotal for all outstanding work; assign to them what they believe they can handle and make an attempt. This has let us known what is being worked on and where difficulties and training is needed within our organization.
Brian Dunk profile photo

Pros

Pivotal Tracker

  • Track Projects; this system allows you to create multiple projects for different large tasks. This is easily labeled and displayed for ease of use and identifying.
  • Multi-user assignment; I can assign a task to multiple team members at a time. This works well when they are working together to make a deadline and letting everyone in the team know where they are at.
  • History tracking; When it came down to auditing time, the history tracking and exporting has been a fantastic tool. We were able to export our notes into a readable Excel format for documentation submission.
Brian Dunk profile photo

Cons

Pivotal Tracker

  • I think it could use a bit more customization. It seems to want you to work in a very specific way and that does not work for all teams.
  • Approvals are great, but can use more of a QA process that can be implemented if needed.
  • Bugs are not counted as points, and sometimes we feel we are not getting a true velocity of our teams performance.
Jeffrey Schneider profile photo

Likelihood to Renew

Pivotal Tracker

Pivotal Tracker 10.0
Based on 1 answer
I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
No photo available

Support

Pivotal Tracker

Pivotal Tracker 10.0
Based on 1 answer
Super fast turn around time
No photo available

Alternatives Considered

Pivotal Tracker

We were using JIRA and found it lacking in their UI and some of their services, especially communication. PT communicates much easier with simple links to tasks for execution and QA review.Basecamp is just really a super note taking and asset depot. I would not consider true software for scrum and agile development.
Jeffrey Schneider profile photo

Return on Investment

Pivotal Tracker

  • Certainly kept us much more organized and able to plan our roadmap in a more cohesive manner.
  • Much easier seeing what is launching and when as we try to meet customer expectations. Being able to easily pivot with the software was a buying decision for us.
  • Reporting to ownership on the status of the dev team and the pace they are producing is very helpful as we look to hire more engineers in the future. It allows us to see our utilization of resources.
Jeffrey Schneider profile photo

Pricing Details

Pivotal Tracker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison