PlaybookUX vs. Solid User Tests

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PlaybookUX
Score 3.0 out of 10
Small Businesses (1-50 employees)
PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…
$0
total
Solid User Tests
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Solid is a user testing solution featuring Anna, a virtual avatar, that moderates tests for the user. Solid allows researchers to run tests where testers don't behave unnaturally. They are not told to read scripts or think aloud in unusual sequences. This hurts their testing experience. Instead, Solid gives them space to go at their own pace, and to think aloud only when they become silent. Solid enables users to test prototypes, websites and native apps, or anything as long as a…
$252
one-time fee per study
Pricing
PlaybookUXSolid User Tests
Editions & Modules
Bring your own customers
$0
total
Unmoderated
$49
per participant
Moderated
$100
per participant (30 minutes)
Moderated
$150
per participant (60 minutes)
Single
$249
one-time fee per study
Pro
Starts at 99
per month per user
Enterprise
Price on request
per month per user
Offerings
Pricing Offerings
PlaybookUXSolid User Tests
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSolid offers two different payment plans: - per study: one-time fee - per user: monthly or yearly fee A per-user payment plan is scalable for up to 6 researchers (editors)
More Pricing Information
Community Pulse
PlaybookUXSolid User Tests
Best Alternatives
PlaybookUXSolid User Tests
Small Businesses
Smartlook
Smartlook
Score 8.6 out of 10
Smartlook
Smartlook
Score 8.6 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.1 out of 10
Optimal
Optimal
Score 9.1 out of 10
Enterprises
Optimal
Optimal
Score 9.1 out of 10
Optimal
Optimal
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PlaybookUXSolid User Tests
Likelihood to Recommend
8.1
(4 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
PlaybookUXSolid User Tests
Likelihood to Recommend
PlaybookUX
PlaybookUX is fabulous for ad-hoc tests with small budgets, but can also scale up to larger projects easily. I've recommended the tool to several people and they love it, too!
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Solid Technologies AG
No answers on this topic
Pros
PlaybookUX
  • They recruited our demographic.
  • Customer support was awesome.
  • Studies are very easy to set up.
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Solid Technologies AG
No answers on this topic
Cons
PlaybookUX
  • With other testing platforms, I can update my profile, but I'm not sure how to do it with PlaybookUX.
  • It would be nice to have a login location where I can see my available tests.
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Solid Technologies AG
No answers on this topic
Usability
PlaybookUX
Setting up a study only takes 5 mins. and you can preview a study before sending it out so you don't make any mistakes.
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Solid Technologies AG
No answers on this topic
Support Rating
PlaybookUX
Very responsive when I had a technical question about a test.
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Solid Technologies AG
No answers on this topic
Alternatives Considered
PlaybookUX
Both have different set of unique features and usability.
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Solid Technologies AG
No answers on this topic
Return on Investment
PlaybookUX
  • Quick testing at scale
  • Excellent price points
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Solid Technologies AG
No answers on this topic
ScreenShots

PlaybookUX Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Solid User Tests Screenshots

Screenshot of An initial test setup pageScreenshot of A welcome screen that initiates user testingScreenshot of A single-page test setupScreenshot of A screenshot of the user test live session