PlaybookUX vs. Solid User Tests

PlaybookUX

Solid User Tests

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
PlaybookUX	Score 3.0 out of 10	Mid-Size Companies (51-1,000 employees)	PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…	$0 total
Solid User Tests	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	Solid is a user testing solution featuring Anna, a virtual avatar, that moderates tests for the user. Solid allows researchers to run tests where testers don't behave unnaturally. They are not told to read scripts or think aloud in unusual sequences. This hurts their testing experience. Instead, Solid gives them space to go at their own pace, and to think aloud only when they become silent. Solid enables users to test prototypes, websites and native apps, or anything as long as a…	$99 per month per user

Pricing

PlaybookUX

Solid User Tests

Editions & Modules

Bring your own customers: $0
total
Unmoderated: $49
per participant
Moderated: $100
per participant (30 minutes)
Moderated: $150
per participant (60 minutes)

Single: $249
one-time fee per study
Pro: Starts at 99
per month per user
Enterprise: Price on request
per month per user

Offerings

Pricing Offerings
PlaybookUX	Solid User Tests
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Solid offers two different payment plans: - per study: one-time fee - per user: monthly or yearly fee A per-user payment plan is scalable for up to 6 researchers (editors)

More Pricing Information

Community Pulse
	PlaybookUX	Solid User Tests
Considered Both Products	PlaybookUX Lainie Strange Web Accessibility Specialist/Developer Chose PlaybookUX Comparable to UserTesting, Validately, and Intellizoom. My favorite is definitely Usertesting.com. Many tests are available to screen. The interface is very streamlined. I wish there was more tests available with PlaybookUX. The testing payment amount is very competitive … Incentivized Helpful? Sanjana Gupta UI Designer Chose PlaybookUX Both have different set of unique features and usability. Incentivized Helpful? Kevin Conroy Chief Product Officer Chose PlaybookUX We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed. Incentivized Helpful? Verified User Anonymous Chose PlaybookUX PlaybookUX is much cheaper than usertesting.com. They are also easier to use and set up studies than user testing. I liked how simple it was and we could conduct both moderated and unmoderated for very cheap. Incentivized Helpful?	Solid User Tests No answer on this topic

Best Alternatives
	PlaybookUX	Solid User Tests
Small Businesses	Smartlook Score 8.8 out of 10	Smartlook Score 8.8 out of 10
Medium-sized Companies	Optimal Score 9.0 out of 10	Optimal Score 9.0 out of 10
Enterprises	Optimal Score 9.0 out of 10	Optimal Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	PlaybookUX	Solid User Tests
Likelihood to Recommend	8.1 (0 ratings)	- (0 ratings)
Usability	9.1 (0 ratings)	- (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	PlaybookUX	Solid User Tests
Likelihood to Recommend	When you are trying to get feedback from users it's great to be able to use PlaybookUX because you don't have to do any of the manual work of conducting research. They take care of all of that for you. Great for companies who are short on time and don't want to do the administrative stuff. Verified User Anonymous Read full review	No answers on this topic
Pros	Before actual release, it helps in getting trail user's feedback. The dashboard to see how user interact with designs is really helpful. Automatic usability testing feature is great (But needs little improvisation here). Incentivized Sanjana Gupta UI Designer Read full review	No answers on this topic
Cons	Roll up summary of all transcriptions Incentivized Kevin Conroy Chief Product Officer Read full review	No answers on this topic
Usability	Setting up a study only takes 5 mins. and you can preview a study before sending it out so you don't make any mistakes. Verified User Anonymous Read full review	No answers on this topic
Support Rating	Very responsive when I had a technical question about a test. Lainie Strange Web Accessibility Specialist/Developer Read full review	No answers on this topic
Alternatives Considered	We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed. Incentivized Kevin Conroy Chief Product Officer Read full review	No answers on this topic
Return on Investment	Test questions are easy to understand. Test types are easy to follow. Software needed is easy to download and use. Lainie Strange Web Accessibility Specialist/Developer Read full review	No answers on this topic
ScreenShots	PlaybookUX Screenshots	Solid User Tests Screenshots