PlaybookUX vs. UXArmy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PlaybookUX
Score 3.0 out of 10
Mid-Size Companies (51-1,000 employees)
PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…
$0
total
UXArmy
Score 0.0 out of 10
N/A
UXArmy is a remote user research platform designed to get user insights throughout the development cycle. Teams can run unmoderated usability tests, surveys, card sorting, tree testing, interviews and focus groups. Teams can test native mobile apps, live websites, prototypes, images, copies and videos. UXArmy offers recording of the full testing experience across both desktop and mobile devices, and native mobile app testing. Its multilingual…
$29
per month
Pricing
PlaybookUXUXArmy
Editions & Modules
Bring your own customers
$0
total
Unmoderated
$49
per participant
Moderated
$100
per participant (30 minutes)
Moderated
$150
per participant (60 minutes)
Starter
$29
per month
Pro
$99
per month
Organization
Custom
per year
Offerings
Pricing Offerings
PlaybookUXUXArmy
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsUXArmy panel participants are available across all paid plans, providing access to a diverse global audience for research. A discount is available for annual billing.
More Pricing Information
Community Pulse
PlaybookUXUXArmy
Considered Both Products
PlaybookUX
Chose PlaybookUX
Comparable to UserTesting, Validately, and Intellizoom. My favorite is definitely Usertesting.com. Many tests are available to screen. The interface is very streamlined. I wish there was more tests available with PlaybookUX. The testing payment amount is very competitive …
Chose PlaybookUX
We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed.
Chose PlaybookUX
PlaybookUX is much cheaper than usertesting.com. They are also easier to use and set up studies than user testing. I liked how simple it was and we could conduct both moderated and unmoderated for very cheap.
UXArmy

No answer on this topic

Best Alternatives
PlaybookUXUXArmy
Small Businesses
Smartlook
Smartlook
Score 8.8 out of 10
Smartlook
Smartlook
Score 8.8 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PlaybookUXUXArmy
Likelihood to Recommend
8.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
PlaybookUXUXArmy
Likelihood to Recommend
When you are trying to get feedback from users it's great to be able to use PlaybookUX because you don't have to do any of the manual work of conducting research. They take care of all of that for you. Great for companies who are short on time and don't want to do the administrative stuff.
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No answers on this topic
Pros
  • Before actual release, it helps in getting trail user's feedback.
  • The dashboard to see how user interact with designs is really helpful.
  • Automatic usability testing feature is great (But needs little improvisation here).
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No answers on this topic
Cons
  • Roll up summary of all transcriptions
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No answers on this topic
Usability
Setting up a study only takes 5 mins. and you can preview a study before sending it out so you don't make any mistakes.
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No answers on this topic
Support Rating
Very responsive when I had a technical question about a test.
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No answers on this topic
Alternatives Considered
We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed.
Read full review
No answers on this topic
Return on Investment
  • Test questions are easy to understand.
  • Test types are easy to follow.
  • Software needed is easy to download and use.
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No answers on this topic
ScreenShots

PlaybookUX Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

UXArmy Screenshots

Screenshot of the client dashboard where clients can create tests for their prototypes, websites, mobile Apps, Mobile websites, web apps. They can check the overall progress of every test and they can also navigate to each test and see their progress and details as well.

They can check their account summary, top-up their account (via both PayPal and Debit/Credit cards) with credits to use in recruiting UserAdvocates to take the test.

They can also navigate to account settings from the dashboard.Screenshot of a section that displays all the tests and any test can be selected to see the details of the response of the test. A new test can be created from here too by clicking on the "create test" button in the upper right corner of the screen.Screenshot of an example of the 2 ways to recruit for a test:

1. Up to 10  team members can take tests for free.

2. Testers can be recruited from the UXArmy's pool of testers from all around the world with a detailed demographic and behavioral filters like the country they live in or what language they speak, the mobile device they use, what gender they are, what shows they watch on TV, etc.