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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Postal

    Score8.4 out of 10
    N/AFounded in 2020 in San Luis Obispo, California, Postal is a Global Offline Engagement Platform that serves over 600 B2B customers like Yelp, Cisco Meraki, Seismic, and Fivetran. Postal helps customers to create meaningful and impactful human connections with prospects, partners, customers, and employees.N/A

    Small Improvements

    Score7.2 out of 10
    N/APerformance Reviews & 360s Provide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits an organization’s schedule, and run reviews for different departments at the same time. Ongoing Feedback Praise coworkers for a job well done and request feedback at any time from anyone. Prepare for…

    $2

    per user, per month

    Pricing
    PostalSmall Improvements
    Editions & Modules
    No answers on this topic
    Engagement and Retention Add-on
    $2
    per user, per month
    Performance Starter Pack
    $5
    per user, per month
    Feedback and Performance Suite
    $7
    per user, per month
    Offerings
    Pricing Offerings
    PostalSmall Improvements
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—We also offer volume discounts if you have over 200 employees! Please see the calculator on our pricing page to calculate your exact price.
    More Pricing Information
    Community Pulse
    PostalSmall Improvements
    Considered Both Products
    Postal
    No answer on this topic
    Small Improvements
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    PostalSmall Improvements
    Performance and Goals
    Comparison of Performance and Goals features of Postal and Small Improvements
    Feature
    Postal
    -
    Ratings
    Small Improvements
    8.3
    9 Ratings
    6% above category average
    Corporate goal setting00 Ratings7.02 Ratings
    Subordinate goal setting00 Ratings7.53 Ratings
    Individual goal setting00 Ratings10.09 Ratings
    Line-of sight-visibility00 Ratings7.83 Ratings
    Performance tracking00 Ratings9.08 Ratings
    Performance Management
    Comparison of Performance Management features of Postal and Small Improvements
    Feature
    Postal
    -
    Ratings
    Small Improvements
    9.3
    9 Ratings
    10% above category average
    Performance plans00 Ratings10.08 Ratings
    Plan weighting00 Ratings8.03 Ratings
    Manager note taking00 Ratings10.08 Ratings
    Performance improvement plans00 Ratings8.33 Ratings
    Review status tracking00 Ratings9.09 Ratings
    Rater nomination workflow00 Ratings10.07 Ratings
    Review reminders00 Ratings10.08 Ratings
    Workflow restrictions00 Ratings9.04 Ratings
    Multiple review frequency00 Ratings10.06 Ratings
    Reporting00 Ratings9.05 Ratings
    Best Alternatives
    PostalSmall Improvements
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    No answers on this topic
    15Five
    Score8 out of 10
    Medium-sized Companies
    PFL Direct Mail Platform
    Score9 out of 10
    Reflektive
    Score9.5 out of 10
    Enterprises
    PFL Direct Mail Platform
    Score9 out of 10
    Reflektive
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PostalSmall Improvements
    Likelihood to Recommend
    1.1
    (7 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.1
    (4 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PostalSmall Improvements
    Likelihood to Recommend
    Postal
    If you are a small or growing team that understands experiential, ABM, and gift marketing strategies and how to leverage them, Postal.io gives you everything you need with moderate CSM coverage, without the white glove price tags of similar solutions like Sendoso.
    Incentivized
    Read full review
    Small Improvements
    I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.
    Incentivized
    Read full review
    Pros
    Postal
    • Integrates with sales engagement, marketing automation, and CRM platforms
    • Provides tracking and reporting on spending and channel effectiveness
    • Offers an extensive marketplace of various items for any budget
    • Comes with unlimited seats and sends
    Read full review
    Small Improvements
    • Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
    • Praise Wall: A public place to post positive and encouraging comments about other employees.
    • 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.
    Incentivized
    Read full review
    Cons
    Postal
    • Navigation -Took time to find custom hyper links.
    • Finding items - Can be hard to find where items are on platform.
    • Layout could be better.
    Incentivized
    Read full review
    Small Improvements
    • Being able to edit projects more easily (and have a documented edit history) would be beneficial.
    • Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
    • Gantt charts would be a nice to have for a top level management view.
    Incentivized
    Read full review
    Likelihood to Renew
    Postal
    We get so much value out of the platform that I can't find any legitimate or logical reason why we wouldn't renew. Their team has been a pleasure to work with.
    Read full review
    Small Improvements
    No answers on this topic
    Usability
    Postal
    I love the tool, and my team relies on it heavily. We just completed our quarterly review and were able to track every single dollar spent
    Read full review
    Small Improvements
    No answers on this topic
    Support Rating
    Postal
    No answers on this topic
    Small Improvements
    The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.
    Incentivized
    Read full review
    Alternatives Considered
    Postal
    Postal.io was a more budget-friendly option than the alternatives I considered. We knew our gifting budget wouldn't be huge so we were willing to go with something less established in order to make sure we had as much budget left over as possible. We also like the flexibility with Postal.io that we could add almost anything to their marketplace if we could find it available online.
    Incentivized
    Read full review
    Small Improvements
    Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.
    Incentivized
    Read full review
    Return on Investment
    Postal
    • Increased Productivity: It has taken a huge headache out of keeping and maintaining what swag is on hand has saved a LOT of company time
    • easier to reach out to potential clients
    Incentivized
    Read full review
    Small Improvements
    • Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
    • Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.
    Incentivized
    Read full review
    ScreenShots

    Small Improvements Screenshots

    Screenshot of Provide employees with structured opportunities for reflection and assessment through Performance ReviewsScreenshot of Decide whether or not you want manager to approve nominations for 360 FeedbackScreenshot of Share agenda items, meeting notes, and follow-up discussions with 1:1 MeetingsScreenshot of Create templated 1:1 meeting agendas for your managersScreenshot of Identify goals, set success measures, and track the results with ObjectivesScreenshot of Give public kudos to your colleagues with Praise