36 Ratings
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Score 7.7 out of 100
Top Rated
414 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

PowerApps

PowerApps is well suited to environments where an organization wants to allow their employees the flexibility to create solutions to make their lives easier while still maintaining good dlp policies. PowerApps is very secure and you can give access to all organization or limit it just the users that you wish to use that application.
Phillip Templeton | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Well suited / Poorly suited - really two sides of the same coin
  1. Company has management that will be willing to work in the system. Sometimes people are reluctant to learn something new.
  2. In house IT with developer skills. This is critical unless you either want to change your business to match Salesforce, or pay consultants a lot of money.
  3. Existing systems can be integrated, but you need that knowledge and access as well. Running Salesforce with connecting it will create a need for double data entry, If you have a locked down legacy system, you will have difficulty sharing data.
Joseph Lemos | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

PowerApps
8.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Visual Modeling
PowerApps
7.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Drag-and-drop Interfaces
PowerApps
8.9
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Platform Security
PowerApps
8.6
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Platform User Management
PowerApps
8.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Reusability
PowerApps
7.9
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Platform Scalability
PowerApps
9.1
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Platform-as-a-Service

PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Ease of building user interfaces
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.2
Scalability
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.5
Platform management overhead
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.5
Workflow engine capability
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Platform access control
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Services-enabled integration
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Development environment creation
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.3
Development environment replication
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.4
Issue monitoring and notification
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Issue recovery
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.7
Upgrades and platform fixes
PowerApps
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2

Pros

PowerApps

  • Because PowerApps is tied to the Office365 environment, it does a very good job at talking to source information in SharePoint. For those considering PowerApps, there is something to be said for the seamless handshakes that Microsoft authors between their own tools.
  • If you are wanting to parse down the fields requested (again, in relation to SharePoint) and get away from messing with content types or default forms behind the curtain in SharePoint, PowerApps is a good buffer to selecting exactly what you want to capture and nothing that you don't (that isn't required).
  • While still in its early deployment, PowerApps does have good flexibility because of the coding opportunities in the tool. Coding can be a barrier of entry, but it balances code and common sense entry pretty well.
  • PowerApps works pretty well on a Mac. Of course, everything Microsoft functions better in Microsoft products (IE, Windows, Edge), but the online authoring tool for PowerApps is just fine for Mac.
Chris Carpenter | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
Rhiannon Thompson | TrustRadius Reviewer

Cons

PowerApps

  • Customizing interface for phones and tablets.
  • You are limited in layout, either phone or tablet, no desktop support.
  • The "Code Editor" could use some work. Giving you a bigger canvas so to speak.
  • It can be buggy if you make changes to data sources and flows outside of PowerApps. I have had one or two controls "break" because I made changes outside of PowerApps.
Damien Dolan | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • It can be a bit buggy at times, like randomly not letting you save or making you refresh the page or do the same action, and then it will save.
  • Bugs really are the main issue here. Otherwise it's great with reporting!
Alexa Terry | TrustRadius Reviewer

Usability

PowerApps

PowerApps 9.3
Based on 2 answers
There is still complexity in creating PowerApps, but you can't underestimate the power of the PowerApp, so naturally creating one could get complex. But the usage of the app should be straightforward, even if it relies heavily on the UX from the application designer. Overall, very user-friendly, does not require code, and relatively painlessly taps into business-critical information without requiring any data copying.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 6.7
Based on 3 answers
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Anonymous | TrustRadius Reviewer

Support Rating

PowerApps

PowerApps 8.6
Based on 8 answers
The community forums are extremely responsive to questions asked, there is a good body of online documentation and many community posts to draw from. Although the platform has changed, which means some of the posts are out of date and the solutions provided aren't relevant. Of relevance, I read over 400 articles plus documentation to get this first app built in SharePoint, move it to SQL and make it work exactly the way it should.
Nigel Stratton | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 7.9
Based on 21 answers
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Shanna Kostopulos | TrustRadius Reviewer

Alternatives Considered

PowerApps

PowerApps has much power when talking about Office 365 and Azure integrations. Has low cost and it is easy to create/deploy applications. Bonita is open-source but it is necessary to have many technical skills to create applications and also to handle the infrastructure when installed in-house. Salesforce is an excellent platform, however it has a higher price for licensing.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce is the premeire product. Period. The others are cheaper and less capable, they may fulfill your organisation's needs but you will always be looking at Salesforce with wishful eyes. If you are a company that needs to bootstrap then spend the time to evaluate your options. If you are a growing company with plenty of funding it is best to provide your sales team with the best platform you can afford because switching out CRM's is second in complexity to swapping out an ERP.
Jonathan Justin Lewis | TrustRadius Reviewer

Return on Investment

PowerApps

  • I am still developing my application but assuming everything works the way I have laid it out then PowerApps will help us to turn a 10yo marcro-powered Excel workbook with mostly static work-flows into a streamlined and less mistake-prone workflow while utilizing a single database.
  • The application will allow us to access dynamic project information in the field via tablet. Previously this could only be done via phone call or email.
Corey Brandt | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • This has been a huge time waster for our team.
  • Load times are at least 3 times as long as they used to be.
  • Our workflows can not be as efficient as they used to be so we spend more time doing manual tasks.
  • More things have to be pushed through our ops team instead of being able to do them ourselves, which creates significant roadblocks.
Jacob LaBruzzo | TrustRadius Reviewer

Pricing Details

PowerApps

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerApps Editions & Modules

Edition
Per App Plan$101
Per User Plan$402
  1. per user per app per month
  2. per user per month
Additional Pricing Details

Salesforce Lightning Platform (formerly Salesforce App Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Lightning Platform (formerly Salesforce App Cloud) Editions & Modules

Edition
Starter$25.001
Plus$100.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

PowerApps
8.2
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.8

Usability

PowerApps
9.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)
6.7

Support Rating

PowerApps
8.6
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9

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