PowerReviews vs. UXCam Product Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PowerReviews
Score 7.8 out of 10
N/A
PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.N/A
UXCam Product Analytics
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
UXCam is a product analytics platform with an integrated AI analyst for mobile apps and websites. The company states that they currently serve customers in 50+ countries and processes 100B+ data points every month.N/A
Pricing
PowerReviewsUXCam Product Analytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PowerReviewsUXCam Product Analytics
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PowerReviewsUXCam Product Analytics
Best Alternatives
PowerReviewsUXCam Product Analytics
Small Businesses
Growave
Growave
Score 9.7 out of 10
Fullstory
Fullstory
Score 9.3 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Whatfix
Whatfix
Score 9.9 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Whatfix
Whatfix
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PowerReviewsUXCam Product Analytics
Likelihood to Recommend
7.9
(18 ratings)
9.0
(2 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
PowerReviewsUXCam Product Analytics
Likelihood to Recommend
PowerReviews
Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
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UXCam
UXCam App Analytics help identify the user pain points and improvement areas within our app. It helps observe the app from a customer's perspective and hence communication around any new updates with stakeholders get easy. These can be times when we aren't able to view the complete recordings due to delays in loading or randomisation of samples.
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Pros
PowerReviews
  • PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website.
  • PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information.
  • It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs.
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UXCam
  • User flow mapping. It shows how users are navigating in the app.
  • App crashes
  • User session recordings
  • Segmentation on devices, OS versions, processors etc
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Cons
PowerReviews
  • If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
  • The backend has a bit of a learning curve to it, but can be worked through easily with persistence.
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UXCam
  • Loading time is high due to which we have to wait a lot sometimes
  • In heatmaps, more properties can be added eg. User cohort, experiment id
  • Provide filters to easily check the recordings by screen and feature dropoffs
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Support Rating
PowerReviews
The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
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UXCam
No answers on this topic
Alternatives Considered
PowerReviews
My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
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UXCam
UXCam provided higher coverage of features than Mixpanel or Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.
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Return on Investment
PowerReviews
  • Custom components and PowerReviews API can display positive customer feedback from an element.
  • In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
  • Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.
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UXCam
  • Improved conversions and funnels
  • Better user experience and NPS
  • Achieving our ambitious yearly targets well before year end
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ScreenShots

UXCam Product Analytics Screenshots

Screenshot of Retention analyticsScreenshot of User journey analyticsScreenshot of DashboardsScreenshot of Session replayScreenshot of HeatmapsScreenshot of Screen flows