Preciate is an employee recognition platform from the company of the same name in Dallas.
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Sogolytics
Score 8.5 out of 10
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Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.
We use the Preciate app to do both internal and external recognition, which allows us to connect with our customers and communicate about things that were successes for us as a team. We also like to recognize team members and let them know that their work is not overlooked. We also use this to recognize customers and interns.
I think if you are surveying often to gather data, Sogolytics is a great product. If you are not seeking in-depth data, there are certainly more affordable options. As a non-profit, we find this to be a great tool for in-depth data and easy-to-use reports. The report feature is our main draw to this product; it is visually appealing, easy to share, and translates.
Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
Everything on the platform is laid out logically and in a manner that even our less technical administrators can go onto the system and create/manage any surveys or feedback questionnaires. The options for distribution of these surveys are also simple and straight forward with all available choices showing. Our users don't need to know the ins and outs of the system to be able to use it.
Preciate is always ready to help with questions or problems. They are good at follow up and also being proactive when new versions or upgrades are released. They also do a great job putting useful information on social media like LinkedIn and Twitter, that information is useful when we have an issue. Additionally, they have been really good at taking our suggestions and incorporating them into future builds and versions.
I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review!
I don't like using LinkedIn because it is too personal and not private enough, also recognition gets lost after you post it. With Preciate, the employee or person can take the recognition along with them at their next role or job. I also think that the company stands for some amazing things.
In summary, Sogolytics has proven to be the perfect fit for our pre and post-test assessments. Its seamless integration, efficient data collection, and powerful reporting capabilities have significantly improved our ability to track and communicate the impact of our programs. We highly recommend Sogolytics to organizations looking for a reliable and user-friendly data management solution.
Members were very appreciative of the survey requesting their input on Capital Projects. Too many time, 1 - 2 staff members or Board members make decisions for the entire membership, which is not always the best approach.
Hoping for actionable areas to improve once the results of the Membership Satisfaction survey completes.