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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A
    Pricing
    ProcessMaker
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    ProcessMaker
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ProcessMaker
    Considered Both Products
    ProcessMaker Inc.
    Chose ProcessMaker
    Based on our experience, the agent for ProcessMaker Task Mining is more robust than for either of the competing products. However Celonis is has a significantly more mature user interface, and UiPath has a significantly more configurable interface.
    Incentivized
    Chose ProcessMaker
    Much more robust platform and integrations
    Incentivized
    Chose ProcessMaker
    We looked at all and tested some with the final recommendation being for ProcessMaker. The features the were key to our decision making were its easy integration options and capabilities, its open source version for our extended customization needs and its ease of use and web …
    Incentivized
    Chose ProcessMaker
    In the short run, ProcessMaker blows KiSSFLOW away. It is easy to understand and use. But in the long run, once you get into more complicated actions, they equal out. The price was right, and while we eventually went for another option, ProcessMaker would have been the next …
    Incentivized
    Chose ProcessMaker
    Simple, and easy to use..
    Incentivized
    Chose ProcessMaker
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of …
    Incentivized
    Chose ProcessMaker
    It is far cheaper than JIRA. I have used JIRA , the UI is good as compared to processmaker. But compared to workflow designing and management, I found processmaker far easier. And yes ProcessMaker requires less resources to run on.
    Incentivized
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    ProcessMaker
    Customization
    Comparison of Customization features of ProcessMaker
    Feature
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    API for custom integration7.93 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ProcessMaker
    Feature
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    Dashboards8.911 Ratings
    Standard reports8.911 Ratings
    Custom reports8.09 Ratings
    Process Engine
    Comparison of Process Engine features of ProcessMaker
    Feature
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    Process designer9.99 Ratings
    Process simulation8.28 Ratings
    Business rules engine9.99 Ratings
    SOA support9.910 Ratings
    Process player7.98 Ratings
    Form builder7.88 Ratings
    Model execution8.28 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of ProcessMaker
    Feature
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    Business Process Modeling8.23 Ratings
    Decision Modeling8.23 Ratings
    Code-Based Automation8.03 Ratings
    No-Code Automation7.73 Ratings
    Best Alternatives
    ProcessMaker
    Small Businesses
    Bizagi
    Score8.3 out of 10
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    ProcessMaker
    Likelihood to Recommend
    8.9
    (11 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    Usability
    6.6
    (5 ratings)
    Product Scalability
    7.6
    (5 ratings)
    User Testimonials
    ProcessMaker
    Likelihood to Recommend
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    Pros
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
    Read full review
    Cons
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
    Read full review
    Likelihood to Renew
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    Usability
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
    Read full review
    Alternatives Considered
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Scalability
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
    Read full review
    Return on Investment
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
    Read full review
    ScreenShots