TrustRadius
ProcessMaker uses a drag-and-drop interface to build workflows to drive automation as the basis of its software-based business process management platform.https://media.trustradius.com/product-logos/iO/7A/K4FZR5H59AGA.pngProcessMaker Inc.ProcessMaker - Best for the Basics and New Users2019-02-11T18:15:20.561ZI reviewed ProcessMaker as part of an initiative to find the best fit for a local school. They had an issue with efficiency and spending time on the right tasks. They were spending too much time in trivial things which could be automated, and doing these things on paper, so they were easily spending at least a full day's worth of time doing these things. My role was to come in and find a solution which addresses both their efficiency issues and making sure the process is more refined. They wanted to spend more time working on the relationship with customers and not simply filling out paperwork day after day.,User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.,Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.,9,This would have been the easiest program to implement. It would have been the quickest, and the one that most of the employees would have been able to master. That alone would have saved countless dollars in time investment.
Unfortunately, the environment doesn't support knowledge of coding. So, they would never be able to advance further than a certain degree before having to bring someone else in again. It would have saved money at first, but then would have ended up costing in the long run.,KiSSFLOWPatrick StephensA good BPMN tool to try.2017-12-27T17:52:36.291ZAn amazing BPMN system which helps us to implement our workflow projects. We needed to normalize our business processes. By using Processmaker, we draw our process and related electronic forms easily. And, ProcessMaker provides an easy way to write code to customize the workflow. Great!,We can write PHP and Javascript code to handle the way the ProcessMaker does. It makes the ProcessMaker more flexible to meet our requests on our workflow.
The Processmaker provides a What-You-See-Is-What-You-Get flowchart design tool, we can draw our process very easy like Visio. And, We can use the flowchart to implement our workflow.
Also, the Dynaform, the electronic form function of Processmaker, is WYSIWYG form design tool, help us design forms participated in the process.,The Compatibility with IE Browser. The IE Browser is not compatible with jQuery, and ProcessMaker is based on jQuery, The user who uses IE Browser is somewhat difficult using ProcessMaker normally.,9,I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
However, IE Browser is not well supported, somewhat let the user confuse.,Simon HuangOutstanding platform for mapping and controlling processes2018-01-30T20:21:07.698ZProcessMaker is a great tool that we use for implementing process management solutions for our clients in the oil and gas industry.,Great and flexible dashboards
Easy to map process and easy to implement
Notifications
Documents and evidence filing,It would be great to see the processes in the app,10,Many clients in the oil and gas industry are interested in us mapping their processes through ProcessMaker.Alex GarciaGood Workflow Maker2017-10-10T17:41:57.667ZProcessMaker is a good workflow design platform. ProcessMaker is suitable for building a relatively complex task flow. Through the BPMN2.0 engine allows users to easily through the GUI design and implementation of the task workflow design. Meanwhile, ProcessMaker can be a simple set of task process data deployed in the specified database. The highly open Restful API brings good operability and scalability to software developers. Look forward to this product in the future to have more subsidiary features concentrated in the company or government social community. Overall, I recommend this product.,Easily controllable task workflow design
Integrated data analysis capabilities
Strong scalability,Real time communication function base on role relationship or task process group.
Role Relationship Model Presentation,9,As a developer, ProcessMaker's openness gives us a great deal of convenience and saves a lot of time.(Leon) Fuyao ZhangProcessMaker is really a key-leverage to make our business grow.2017-02-08T22:01:04.582ZWe use ProcessMaker to diagram, organize, document and track/monitor the real flow of our customer services-related processes. The main and most important problem that the tool addresses is, in our opinion, our need to monitor internal processes, measure performers' efficiency and assess customer quality. Likewise, it's been critical to help us turn our processes into a graphical and straightforward guidance on how to better perform a task for our teams.,Metrics, dashboards, and KPIs provide managers with the right indicators to measure efficiency.
Design: extremely easy to draw BPMN 2.0-based processes.
Real-time process track: The status of any task can be monitored at any time.,User's menu: not straightforward, main features difficult to find.
Coding requirements: several important and valuable features require complicated coding.,9,Measurable improvement in employees' efficiency in terms of time and cost.
Trackable customer satisfaction levels through faster and optimized responsiveness to their needs, due to more efficient processes.
Better management: Useful insights on team management due to timely and appropriate metrics.,KiSSFLOW, Blueworks Live and ADONIS,ADONIS, Blueworks Live, KiSSFLOWHUMBERTO RAMIREZ SANCHEZ HIDALGOA must Use software for small and medium businesses2017-01-11T16:23:13.148ZThe processmaker tool has been a real help in automating some of my workflow in my department. We are using it for managing the HR process to handle incoming candidate resumes. The tool has helped to streamline the HR work. Hiring and managing human resources has been a great ease with the simple drag and drop workflow designer. Also, it is easy to design and modify the workflow without having deep programming knowledge.,Easy workflow designing
Case tracking
Highly flexible and general purpose,I am still not able to achieve complicated workflows. May be a developer to create a plugin is required.
The UI can be more attractive and colourful.,8,It has made my staff life easier with the easy UI.
Have to invest less time to train the staff on what to do and when.
For reports, plugins have to be developed, that seems to be an additional cost.,jira,JIRA SoftwareHussain Jawadwala
Unspecified
ProcessMaker
13 Ratings
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