TrustRadius
ProcessMaker uses a drag-and-drop interface to build workflows to drive automation as the basis of its software-based business process management platform.https://dudodiprj2sv7.cloudfront.net/product-logos/iO/7A/K4FZR5H59AGA.pngA good BPMN tool to try.An amazing BPMN system which helps us to implement our workflow projects. We needed to normalize our business processes. By using Processmaker, we draw our process and related electronic forms easily. And, ProcessMaker provides an easy way to write code to customize the workflow. Great!,We can write PHP and Javascript code to handle the way the ProcessMaker does. It makes the ProcessMaker more flexible to meet our requests on our workflow. The Processmaker provides a What-You-See-Is-What-You-Get flowchart design tool, we can draw our process very easy like Visio. And, We can use the flowchart to implement our workflow. Also, the Dynaform, the electronic form function of Processmaker, is WYSIWYG form design tool, help us design forms participated in the process.,The Compatibility with IE Browser. The IE Browser is not compatible with jQuery, and ProcessMaker is based on jQuery, The user who uses IE Browser is somewhat difficult using ProcessMaker normally.,9,I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job. But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online. However, IE Browser is not well supported, somewhat let the user confuse.,Outstanding platform for mapping and controlling processesProcessMaker is a great tool that we use for implementing process management solutions for our clients in the oil and gas industry.,Great and flexible dashboards Easy to map process and easy to implement Notifications Documents and evidence filing,It would be great to see the processes in the app,10,Many clients in the oil and gas industry are interested in us mapping their processes through ProcessMaker.Good Workflow MakerProcessMaker is a good workflow design platform. ProcessMaker is suitable for building a relatively complex task flow. Through the BPMN2.0 engine allows users to easily through the GUI design and implementation of the task workflow design. Meanwhile, ProcessMaker can be a simple set of task process data deployed in the specified database. The highly open Restful API brings good operability and scalability to software developers. Look forward to this product in the future to have more subsidiary features concentrated in the company or government social community. Overall, I recommend this product.,Easily controllable task workflow design Integrated data analysis capabilities Strong scalability,Real time communication function base on role relationship or task process group. Role Relationship Model Presentation,9,As a developer, ProcessMaker's openness gives us a great deal of convenience and saves a lot of time.ProcessMaker is really a key-leverage to make our business grow.We use ProcessMaker to diagram, organize, document and track/monitor the real flow of our customer services-related processes. The main and most important problem that the tool addresses is, in our opinion, our need to monitor internal processes, measure performers' efficiency and assess customer quality. Likewise, it's been critical to help us turn our processes into a graphical and straightforward guidance on how to better perform a task for our teams.,Metrics, dashboards, and KPIs provide managers with the right indicators to measure efficiency. Design: extremely easy to draw BPMN 2.0-based processes. Real-time process track: The status of any task can be monitored at any time.,User's menu: not straightforward, main features difficult to find. Coding requirements: several important and valuable features require complicated coding.,9,Measurable improvement in employees' efficiency in terms of time and cost. Trackable customer satisfaction levels through faster and optimized responsiveness to their needs, due to more efficient processes. Better management: Useful insights on team management due to timely and appropriate metrics.,KiSSFLOW, Blueworks Live and ADONIS,ADONIS, Blueworks Live, KiSSFLOWA must Use software for small and medium businessesThe processmaker tool has been a real help in automating some of my workflow in my department. We are using it for managing the HR process to handle incoming candidate resumes. The tool has helped to streamline the HR work. Hiring and managing human resources has been a great ease with the simple drag and drop workflow designer. Also, it is easy to design and modify the workflow without having deep programming knowledge.,Easy workflow designing Case tracking Highly flexible and general purpose,I am still not able to achieve complicated workflows. May be a developer to create a plugin is required. The UI can be more attractive and colourful.,8,It has made my staff life easier with the easy UI. Have to invest less time to train the staff on what to do and when. For reports, plugins have to be developed, that seems to be an additional cost.,jira,JIRA Software
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ProcessMaker
11 Ratings
Score 9.1 out of 101
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ProcessMaker Reviews

ProcessMaker
11 Ratings
Score 9.1 out of 101
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Simon Huang profile photo
December 27, 2017

ProcessMaker Review: "A good BPMN tool to try."

Score 9 out of 10
Vetted Review
Verified User
Review Source
An amazing BPMN system which helps us to implement our workflow projects. We needed to normalize our business processes. By using Processmaker, we draw our process and related electronic forms easily. And, ProcessMaker provides an easy way to write code to customize the workflow. Great!
  • We can write PHP and Javascript code to handle the way the ProcessMaker does. It makes the ProcessMaker more flexible to meet our requests on our workflow.
  • The Processmaker provides a What-You-See-Is-What-You-Get flowchart design tool, we can draw our process very easy like Visio. And, We can use the flowchart to implement our workflow.
  • Also, the Dynaform, the electronic form function of Processmaker, is WYSIWYG form design tool, help us design forms participated in the process.
  • The Compatibility with IE Browser. The IE Browser is not compatible with jQuery, and ProcessMaker is based on jQuery, The user who uses IE Browser is somewhat difficult using ProcessMaker normally.
Design Flowchart, and Electronic paper easily, I designed the following flow chart about 3 hours, https://i.imgur.com/Tpr8ovO.png and the following form in 1 hour, https://i.imgur.com/GAx5Nvh.png And, this is the first time I am using Processmaker.I can control the workflow by PHP and Javascript code, by trigger and code inside to handle the submit button, etc. It's a simple and powerful BPMN tools better than the others I've used before.
Read Simon Huang's full review
Alex Garcia profile photo
January 30, 2018

ProcessMaker Review: "Outstanding platform for mapping and controlling processes"

Score 10 out of 10
Vetted Review
Reseller
Review Source
ProcessMaker is a great tool that we use for implementing process management solutions for our clients in the oil and gas industry.
  • Great and flexible dashboards
  • Easy to map process and easy to implement
  • Notifications
  • Documents and evidence filing
  • It would be great to see the processes in the app
It is suitable for any industry or business where management has to control different processes and people.
Also good in industries where the companies have to deliver reports within a timeframe.
Good for following up actions.
Read Alex Garcia's full review
(Leon) Fuyao Zhang profile photo
October 10, 2017

ProcessMaker Review: "Good Workflow Maker"

Score 9 out of 10
Vetted Review
Verified User
Review Source
ProcessMaker is a good workflow design platform. ProcessMaker is suitable for building a relatively complex task flow. Through the BPMN2.0 engine allows users to easily through the GUI design and implementation of the task workflow design. Meanwhile, ProcessMaker can be a simple set of task process data deployed in the specified database. The highly open Restful API brings good operability and scalability to software developers. Look forward to this product in the future to have more subsidiary features concentrated in the company or government social community. Overall, I recommend this product.
  • Easily controllable task workflow design
  • Integrated data analysis capabilities
  • Strong scalability
  • Real time communication function base on role relationship or task process group.
  • Role Relationship Model Presentation
Recommended government and company use.
Read (Leon) Fuyao Zhang's full review
HUMBERTO RAMIREZ SANCHEZ HIDALGO profile photo
February 08, 2017

Review: "ProcessMaker is really a key-leverage to make our business grow."

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use ProcessMaker to diagram, organize, document and track/monitor the real flow of our customer services-related processes. The main and most important problem that the tool addresses is, in our opinion, our need to monitor internal processes, measure performers' efficiency and assess customer quality. Likewise, it's been critical to help us turn our processes into a graphical and straightforward guidance on how to better perform a task for our teams.
  • Metrics, dashboards, and KPIs provide managers with the right indicators to measure efficiency.
  • Design: extremely easy to draw BPMN 2.0-based processes.
  • Real-time process track: The status of any task can be monitored at any time.
  • User's menu: not straightforward, main features difficult to find.
  • Coding requirements: several important and valuable features require complicated coding.
ProcessMaker is:
  • Suitable for customer-oriented businesses processes.
  • Convenient for firms with the need to track teams' performance with tailored indicators.
  • Not adequate for simple processes which require only modeling and graphic design.
Read HUMBERTO RAMIREZ SANCHEZ HIDALGO's full review
Hussain Jawadwala profile photo
January 11, 2017

ProcessMaker Review: "A must Use software for small and medium businesses"

Score 8 out of 10
Vetted Review
Verified User
Review Source
The processmaker tool has been a real help in automating some of my workflow in my department. We are using it for managing the HR process to handle incoming candidate resumes. The tool has helped to streamline the HR work. Hiring and managing human resources has been a great ease with the simple drag and drop workflow designer. Also, it is easy to design and modify the workflow without having deep programming knowledge.
  • Easy workflow designing
  • Case tracking
  • Highly flexible and general purpose
  • I am still not able to achieve complicated workflows. May be a developer to create a plugin is required.
  • The UI can be more attractive and colourful.
It is best suited for organisation that needs to automate a simple workflow which generally gets messed up in a manual system. It is easy to use and design. A small and medium sized business must go for it. If you are looking for a too complex workflow design then you may need to hire a process maker plugin developer.
Read Hussain Jawadwala's full review

ProcessMaker Scorecard Summary

Feature Scorecard Summary

Dashboards (5)
8.3
Standard reports (5)
8.2
Custom reports (5)
8.2
Process designer (5)
9.1
Process simulation (4)
8.2
Business rules engine (5)
8.9
SOA support (5)
8.3
Process player (4)
8.1
Support for modeling languages (3)
7.3
Form builder (5)
9.2
Model execution (4)
8.3
Social collaboration tools (4)
7.1
Content management (5)
8.6

About ProcessMaker

ProcessMaker uses a drag-and-drop interface to build workflows to drive automation as the basis of its software-based business process management platform.