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Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.https://media.trustradius.com/product-logos/aO/KC/ZDHBQHAX0OPG.JPEGBlueworks is a tool that provides the means for an organization's proactive management disciplineOur company uses it to capture processes and decisions for our clients. We use it with many clients in various industries. Lack of managing policies, processes, and decisions that are key business assets.,Business user-friendly - most business people can start to utilize BWL very quickly. Easy way to capture and build processes starting with the discovery map. Central repository for a single truth for areas to go to. Business architects can understand the current process and begin to do to-be models. Business Analysts can know where to go and start to get the current as-Is model, rather than spending time and effort trying to capture the information from SMEs to just get a project started.,Analytics - the ability to have more robust analytics. For processes being able to get information about the metadata and to be able to export that information. In addition, being able to capture end-to-end processes, sub-processes, and linked processes. To get the analytics across that value chain. To be able to export that for various areas to do analysis, problems, and opportunities. Reporting - Being able to have reported. For such a business-facing tool, the reporting capabilities are non-existent. This to me is a drawback to more adoption by the business. Business shouldn't have to go to IT to build reports using APIs. CM - Being able to capture content in BWL. Keeping pace with Digital Business Automation means BWL has to be enhanced to stay current. I feel that changes get made only after a competitor comes out with a new model capturing ability. BWL can be a great tool and should be invested in and improved with innovations not just catch up. Create the ability to ingest Decisions into IBM ODM product.,10,BWL has allowed us to assist clients in capturing and modeling their processes and decisions. Organizations that have embraced the tool and concepts are able to under what is happening with their processes and decisions and to leverage that information to make decisions that have the most impact on the organization.,,7Blueworks ReviewIt is used by the Transport Department.,Easy use of cloud All users can contribute to process improvement. It enables business users to discover and document processes simply.,It needs a high level of skills It is challenging to design, configure and deploy.,8,Cost effective because it runs on cloud.,Tallyfy,9My Blueworks Live ExperienceWe use Blueworks Live to map many of our business processes. We are starting to use it together with other business functions, using it as a collaboration tool.,It is a very simple tool. It allows you to define roles and responsibilities and identify where a particular process, system, input, or activity is used.,Reporting should be improved to allow you to select the attributes to be downloaded (in Word files) and attributes from connected (in Excel). In the diagrams, it should allow you to design the connectors yourself.,7,The tool has allowed us to define corporate governance.,5IBM's hidden jewel for process discovery - Blueworks Live.Blueworks Live is a hidden jewel among the IBM acquisitions. I was a user of Lombardi Blue Print before IBM acquired Lombardi and have been hooked to it since 2011. IBM has invested in it and made it better. It is invaluable and probably the most essential tool that you need to get started to document how your legacy processes actually work and get all the hidden knowledge from your SMEs into a simple to use [platform] and visualize one's own processes. Unless the processes are documented and visualized with all the stake holders, it is often hard to come to an agreement on what one has in the organization. Only when one understands what one has in terms of process within the organization, it becomes easy to discuss the limitations and recommend solutions to address those limitations. Blueworks Live is BPMN 2.0 compatible and can be leveraged as a starting point to embark on a "Business Process (Re-)Engineering or Modeling" program within an organization. It is quite easy to get started, offered as Software as a Service and is priced per user.,Document processes as Milestones and Activities, which is simple to understand even for Business Analysts or Program Managers. System magically shows a visual representation of the information one puts in, in an easy-to-understand swim lane representation. All attributes can easily be read in the document style representation. Easy to export as a word or a powerpoint and also as a BPMN 2 file that could be integrated into one's own BPM product or directly into IBM BPM.,IBM should offer this solution as a complementary service for Business Partners and Customers on engagements so one could strategically document and uncover new opportunities to cross sell. It could be of real value for smaller companies and more available if the price point is lower so all clients can leverage the savings and include the entire organization rather than a select few. Connectors to third party would help.,10,I was able to quickly demonstrate problems in my client's environments and unlock opportunities new opportunities. The product pays for itself if used on a billable client. It gets expensive when organizations want to scale across the organization.,,Pega Platform, Bonita BPMBlueworks Live, great tool for Process documentation.Blueworks Live is primarily used as our internal documentation tool for business processes across all vendors in the DPA space. It allows my teams to collaborate on design and document processes-- agnostic of platforms-- easily and concisely.,Document business processes. It has a unique ability to document KPIs and provide playback of the process to the business. Live capture of requirements synced simultaneously across users.,It doesn't support very complicated processes.,8,The primary benefit and ROI is around whiteboarding and process discovery. It's lacking if you need to go down to level 3 documentation for system interfaces.,LucidchartBWL for Process EffectivenessWe are using Blueworks Live as our standard for mapping business processes across our organization, and in some cases importing it into BPM,Ease of use - little training needed Familiar UI to other products like Visio Easy to edit and update process and share with others,Licensing can be confusing More configurable home page,8,No concrete evidence to share but it is building momentum across the organization,,IBM Business Process Manager
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Blueworks Live
23 Ratings
Score 8.2 out of 101
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Blueworks Live Reviews

Blueworks Live
23 Ratings
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Score 8.2 out of 101

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Brian Durr profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our company uses it to capture processes and decisions for our clients. We use it with many clients in various industries. Lack of managing policies, processes, and decisions that are key business assets.
  • Business user-friendly - most business people can start to utilize BWL very quickly.
  • Easy way to capture and build processes starting with the discovery map.
  • Central repository for a single truth for areas to go to. Business architects can understand the current process and begin to do to-be models. Business Analysts can know where to go and start to get the current as-Is model, rather than spending time and effort trying to capture the information from SMEs to just get a project started.
BWL is a great tool that can easily be used by business customers. It also is a great tool to build a Center of Excellence - providing customers the ability to manage their policies, processes, and decisions in one location. A single source of truth that can be leveraged to meet compliance, understand where information is being used, analysis of where laws and regulations impact processes and decisions. A tool to be leveraged to maintain knowledge and provide the ability to transfer knowledge to new employees. Organizations that used this tool to maintain and manage these assets will be able to make changes more rapidly and have confidence in the decisions they make because the tool is the single source of truth. BWL provides the tool to build a culture of continuous improvement and optimization within an organization that is willing to implement the discipline that goes along with the tool. BWL should be the central tool for all change management, lean six sigma, TQM and any other method or approach used by an organization.
Read Brian Durr's full review
Mohd. Islam Khan profile photo
October 11, 2019

Blueworks Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
It is used by the Transport Department.
  • Easy use of cloud
  • All users can contribute to process improvement.
  • It enables business users to discover and document processes simply.
It is suited in big organizations and less suited in small projects using the on-premises IBM products.
Read Mohd. Islam Khan's full review
No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Blueworks Live to map many of our business processes. We are starting to use it together with other business functions, using it as a collaboration tool.
  • It is a very simple tool.
  • It allows you to define roles and responsibilities and identify where a particular process, system, input, or activity is used.
We use Blueworks for mapping industry, financials, and claims processes.
Read this authenticated review
Srinivas Ganti profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Blueworks Live is a hidden jewel among the IBM acquisitions. I was a user of Lombardi Blue Print before IBM acquired Lombardi and have been hooked to it since 2011. IBM has invested in it and made it better. It is invaluable and probably the most essential tool that you need to get started to document how your legacy processes actually work and get all the hidden knowledge from your SMEs into a simple to use [platform] and visualize one's own processes.

Unless the processes are documented and visualized with all the stake holders, it is often hard to come to an agreement on what one has in the organization. Only when one understands what one has in terms of process within the organization, it becomes easy to discuss the limitations and recommend solutions to address those limitations.

Blueworks Live is BPMN 2.0 compatible and can be leveraged as a starting point to embark on a "Business Process (Re-)Engineering or Modeling" program within an organization. It is quite easy to get started, offered as Software as a Service and is priced per user.
  • Document processes as Milestones and Activities, which is simple to understand even for Business Analysts or Program Managers.
  • System magically shows a visual representation of the information one puts in, in an easy-to-understand swim lane representation.
  • All attributes can easily be read in the document style representation.
  • Easy to export as a word or a powerpoint and also as a BPMN 2 file that could be integrated into one's own BPM product or directly into IBM BPM.
It is invaluable and probably the most essential tool that you need to get started to document how your legacy processes actually work and get all the hidden knowledge from your SMEs into a simple to use and visualize ones own processes.
Read Srinivas Ganti's full review
No photo available
Score 8 out of 10
Vetted Review
Reseller
Review Source
Blueworks Live is primarily used as our internal documentation tool for business processes across all vendors in the DPA space. It allows my teams to collaborate on design and document processes-- agnostic of platforms-- easily and concisely.
  • Document business processes.
  • It has a unique ability to document KPIs and provide playback of the process to the business.
  • Live capture of requirements synced simultaneously across users.
Blueworks Live is really good for documenting processes, however, it is not good for going deep into technical documentation on service requirements. I find that I like to leverage it primarily to quickly mockup processes during whiteboarding sessions.
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No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Blueworks Live as our standard for mapping business processes across our organization, and in some cases importing it into BPM
  • Ease of use - little training needed
  • Familiar UI to other products like Visio
  • Easy to edit and update process and share with others
Well suited to help incentivize organizations to map their business processes and allows for collaboration easily
Read this authenticated review

Blueworks Live Scorecard Summary

Feature Scorecard Summary

Dashboards (4)
6.8
Standard reports (4)
6.6
Custom reports (3)
6.7
Process designer (5)
7.8
Process simulation (4)
5.9
Business rules engine (4)
6.4
SOA support (3)
5.2
Process player (4)
7.0
Support for modeling languages (4)
7.3
Form builder (4)
5.9
Model execution (4)
7.5
Social collaboration tools (5)
7.6
Content management (4)
6.4

About Blueworks Live

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

Blueworks Live Technical Details

Operating Systems: Unspecified
Mobile Application:No