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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A

    SS&C Blue Prism

    Score9.4 out of 10
    N/ASS&C Blue Prism provides a combination of technologies that offer intelligent automation to deliver transformational business value.N/A
    Pricing
    ProcessMakerSS&C Blue Prism
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ProcessMakerSS&C Blue Prism
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ProcessMakerSS&C Blue Prism
    Considered Both Products
    ProcessMaker Inc.
    No answer on this topic
    SSC Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    ProcessMakerSS&C Blue Prism
    Customization
    Comparison of Customization features of ProcessMaker and SS&C Blue Prism
    Feature
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    SS&C Blue Prism
    -
    Ratings
    API for custom integration7.93 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ProcessMaker and SS&C Blue Prism
    Feature
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    SS&C Blue Prism
    -
    Ratings
    Dashboards8.811 Ratings00 Ratings
    Standard reports8.811 Ratings00 Ratings
    Custom reports8.09 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of ProcessMaker and SS&C Blue Prism
    Feature
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    SS&C Blue Prism
    -
    Ratings
    Process designer9.99 Ratings00 Ratings
    Process simulation8.18 Ratings00 Ratings
    Business rules engine9.99 Ratings00 Ratings
    SOA support9.910 Ratings00 Ratings
    Process player7.98 Ratings00 Ratings
    Form builder7.88 Ratings00 Ratings
    Model execution8.18 Ratings00 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of ProcessMaker and SS&C Blue Prism
    Feature
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    SS&C Blue Prism
    -
    Ratings
    Business Process Modeling8.13 Ratings00 Ratings
    Decision Modeling8.13 Ratings00 Ratings
    Code-Based Automation8.03 Ratings00 Ratings
    No-Code Automation7.63 Ratings00 Ratings
    Best Alternatives
    ProcessMakerSS&C Blue Prism
    Small Businesses
    Bizagi
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProcessMakerSS&C Blue Prism
    Likelihood to Recommend
    8.9
    (11 ratings)
    9.0
    (19 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.6
    (5 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.5
    (2 ratings)
    Product Scalability
    7.6
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    ProcessMakerSS&C Blue Prism
    Likelihood to Recommend
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
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    SSC Technologies
    Blue Prism Cloud is an ideal cloud automation solution for organizations with a significant number of remote workers or geographically disparate teams since its accessible from any web browser. It is also beneficial for organizations that need to quickly outsource part of their process automation without having to purchase additional software licenses and equipment.

    However, Blue Prism Cloud is less suited for companies that have large volume data processing needs as its base cost may quickly become prohibitive in those situations. Additionally, this solution may not be suitable for organizations that need more complex solution-specific configurations since its integration options are limited.
    Incentivized
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    Pros
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
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    SSC Technologies
    • Storing information from email in a standard data set
    • Auto reply to emails tailored to the email so that it doesn't feel like a robotic or generalized response
    • Workflow creation is simple and easy, the flow structure is easy to read and can be directly used in presentation to customers and management
    Incentivized
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    Cons
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
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    SSC Technologies
    • Surface Automation - The tool is not working well with certain applications hosted on Citrix
    • Provide more integrations with excel as majority of the business process use excel
    • Community Support- unlike other development tools we do not have a lot of help topics available on Google.
    Incentivized
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    Likelihood to Renew
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    SSC Technologies
    No answers on this topic
    Usability
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
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    SSC Technologies
    Usability wise the Blue Prism tool can be utilized to its 100% which include the control room, schedulers, work queues, Release managers, studio for process and object development, we use all the features in blue prism and is well suitable for the development and deployment, All the system are wisely controlled and connected the same SQL database and all the data can be accessed with ease and all the things can achieve in the systematic order.
    Incentivized
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    Support Rating
    ProcessMaker Inc.
    No answers on this topic
    SSC Technologies
    Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
    Incentivized
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    Alternatives Considered
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    SSC Technologies
    Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I believe Blue Prism is perfect for beginners and small-scale companies.
    Incentivized
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    Scalability
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
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    SSC Technologies
    No answers on this topic
    Return on Investment
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
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    SSC Technologies
    • For a level of medium projects, Blue Prism performs well, and the speed of execution is good. In our organization, we are applying for medium projects, where we can increase the workforce of our employees.
    • Blue Prism's Client Server Architecture is good, because we need such a feature to implement automation.
    • When it comes to pricing, I personally feel that it is costlier.
    Incentivized
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    ScreenShots

    SS&C Blue Prism Screenshots

    Screenshot of WorkHQ - Agentic Automation DashboardScreenshot of WorkHQ - Agentic WorkflowsScreenshot of WorkHQ - Agentic Workflows - Dark ModeScreenshot of WorkHQ - AI Agent Studio - Dark ModeScreenshot of WorkHQ - Agentic Automation Dashboard - Dark Mode