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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Progress Sitefinity

    Score7.9 out of 10
    N/AProgress Sitefinity is a content management and customer analytics platform. It supports content management, tailored marketing, multi-channel management, and ecommerce sites.N/A

    Agentforce Marketing

    Score7.6 out of 10
    N/AMarketing Cloud is a cloud-based digital marketing platform, used by marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

    $1,250

    per month per installation

    Pricing
    Progress SitefinityAgentforce Marketing
    Editions & Modules
    No answers on this topic
    Account Engagement
    $1,250
    per month
    Engagement
    $1,250
    per month
    Intelligence
    $3,000
    per month
    Loyalty Management
    $20,000
    per month
    Personalization
    $100,000
    per year
    Data Cloud for Marketing
    $108,000
    per year
    Offerings
    Pricing Offerings
    Progress SitefinityAgentforce Marketing
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Progress SitefinityAgentforce Marketing
    Considered Both Products
    Progress Software
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    84 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    72 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    89 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    58 Answers
    Implementation went as expected
    No answers on this topic
    84%
    Implementation went as expected
    54 Answers
    Features
    Progress SitefinityAgentforce Marketing
    Security
    Comparison of Security features of Progress Sitefinity and Salesforce Agentforce Marketing
    Feature
    Progress Sitefinity
    8.1
    163 Ratings
    1% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Role-based user permissions8.1163 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Progress Sitefinity and Salesforce Agentforce Marketing
    Feature
    Progress Sitefinity
    8.1
    144 Ratings
    1% above category average
    Salesforce Agentforce Marketing
    7.5
    124 Ratings
    2% below category average
    API8.1137 Ratings6.790 Ratings
    Internationalization / multi-language8.1106 Ratings00 Ratings
    Role-based workflow & approvals00 Ratings6.689 Ratings
    Customizability00 Ratings6.9111 Ratings
    Integration with Salesforce.com00 Ratings7.6113 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.914 Ratings
    Integration with SugarCRM00 Ratings8.611 Ratings
    Third-party software integrations00 Ratings7.624 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Progress Sitefinity and Salesforce Agentforce Marketing
    Feature
    Progress Sitefinity
    8.0
    170 Ratings
    12% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    WYSIWYG editor8.1160 Ratings00 Ratings
    Code quality / cleanliness8.0151 Ratings00 Ratings
    Admin section8.0168 Ratings00 Ratings
    Page templates8.1164 Ratings00 Ratings
    Library of website themes8.0104 Ratings00 Ratings
    Mobile optimization / responsive design8.0155 Ratings00 Ratings
    Publishing workflow8.1152 Ratings00 Ratings
    Form generator8.0140 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Progress Sitefinity and Salesforce Agentforce Marketing
    Feature
    Progress Sitefinity
    8.0
    164 Ratings
    19% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Content taxonomy8.1157 Ratings00 Ratings
    SEO support8.1151 Ratings00 Ratings
    Bulk management8.0122 Ratings00 Ratings
    Availability / breadth of extensions8.0130 Ratings00 Ratings
    Community / comment management8.0121 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Progress Sitefinity and Salesforce Agentforce Marketing
    Feature
    Progress Sitefinity
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    171 Ratings
    6% below category average
    WYSIWYG email editor00 Ratings7.4122 Ratings
    Dynamic content00 Ratings8.1153 Ratings
    Ability to test dynamic content00 Ratings6.3112 Ratings
    Landing pages00 Ratings7.6121 Ratings
    A/B testing00 Ratings7.0151 Ratings
    Mobile optimization00 Ratings6.7111 Ratings
    Email deliverability reporting00 Ratings7.3132 Ratings
    List management00 Ratings8.1129 Ratings
    Triggered drip sequences00 Ratings7.295 Ratings
    Lead Management
    Comparison of Lead Management features of Progress Sitefinity and Salesforce Agentforce Marketing
    Feature
    Progress Sitefinity
    -
    Ratings
    Salesforce Agentforce Marketing
    8.1
    124 Ratings
    2% above category average
    Lead nurturing automation00 Ratings8.9109 Ratings
    Lead scoring and grading00 Ratings8.1110 Ratings
    Data quality management00 Ratings7.3116 Ratings
    Automated sales alerts and tasks00 Ratings8.2101 Ratings
    Campaign Management
    Comparison of Campaign Management features of Progress Sitefinity and Salesforce Agentforce Marketing
    Feature
    Progress Sitefinity
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    114 Ratings
    3% below category average
    Calendaring00 Ratings7.3103 Ratings
    Event/webinar marketing00 Ratings7.497 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Progress Sitefinity and Salesforce Agentforce Marketing
    Feature
    Progress Sitefinity
    -
    Ratings
    Salesforce Agentforce Marketing
    7.4
    88 Ratings
    2% below category average
    Social sharing and campaigns00 Ratings7.283 Ratings
    Social profile integration00 Ratings7.539 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Progress Sitefinity and Salesforce Agentforce Marketing
    Feature
    Progress Sitefinity
    -
    Ratings
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    1% above category average
    Dashboards00 Ratings8.1118 Ratings
    Standard reports00 Ratings7.3123 Ratings
    Custom reports00 Ratings7.2100 Ratings
    Best Alternatives
    Progress SitefinityAgentforce Marketing
    Small Businesses
    Yext
    Score6.7 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Yext
    Score6.7 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Progress SitefinityAgentforce Marketing
    Likelihood to Recommend
    7.1
    (171 ratings)
    8.2
    (329 ratings)
    Likelihood to Renew
    7.2
    (7 ratings)
    8.1
    (114 ratings)
    Usability
    8.9
    (10 ratings)
    8.5
    (37 ratings)
    Availability
    8.2
    (1 ratings)
    10.0
    (11 ratings)
    Performance
    5.5
    (1 ratings)
    9.6
    (9 ratings)
    Support Rating
    9.0
    (7 ratings)
    7.0
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.1
    (7 ratings)
    Implementation Rating
    4.6
    (4 ratings)
    3.0
    (17 ratings)
    Configurability
    5.5
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (2 ratings)
    Product Scalability
    4.5
    (1 ratings)
    7.5
    (40 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    5.5
    (1 ratings)
    7.0
    (3 ratings)
    User Testimonials
    Progress SitefinityAgentforce Marketing
    Likelihood to Recommend
    Progress Software
    Progress Sitefinity remains a little heavyweight for sites that require basic text content, or a limited number of pages. However, its flexibility (including the range of different content types if supports) make it a good choice for any organization requiring advanced content management capabilities at an affordable price.
    Incentivized
    Read full review
    Salesforce
    I think the product, by definition, is meant for marketing — and we use it exactly for that, for running campaigns. That’s the best-suited use case for the product. I don’t think it’s really meant to be used for anything else — that’s just not how it’s designed.
    Incentivized
    Read full review
    Pros
    Progress Software
    • 'Low-code structured content' (dynamic content types) is one of Sitefinity's most powerful features that allows you to structure content according to business needs, while at the same time dampening editorial freedom to ensure accessibility, meta enhancement, SEO and API consumption can be achieved.
    • Sitefinity's content provider model allows us to flexibly (by means of admin interface) easily aggregate or separate content sharing within a multi-site instance.
    • This proofs particularly powerful in emerging situations where there suddenly is a demand for content sharing across countries or regions.
    • Adaptability at its core.
    • While there's never a perfect fit for everything, it allows for easy code customization and extension being a .NET application at heart. Giving it a corporate edge over other custom solutions, whether it is on the development side or deployment side (on premise, IaaS or Azure DevOps Paas). And it has enabled us to put the system to use in its core feature - which is to manage content, where on other occasions we were able to take full advantage of its features such as A/B testing and personalization.
    Read full review
    Salesforce
    • Filter relevant content so you can priorize those that are more relevant and resolve it first
    • Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
    • Configure automation rules to order the work of those who must interact with the customer
    Incentivized
    Read full review
    Cons
    Progress Software
    • Diagram or illustrate more use cases for server setups, and managing of upgrades.
    • I'd like to see the ability to synchronize from one server to multiple others at once.
    • Implementation assistance as part of the purchase rather than farming out to 3rd party, although they did answer every question we asked in order to determine our best architecture setup.
    Incentivized
    Read full review
    Salesforce
    • The email builder does not offer any way to catch/check bugs across different email service providers
    • Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
    • Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
    • Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.
    Incentivized
    Read full review
    Likelihood to Renew
    Progress Software
    Pricing makes this a no brainer. Not the best CMS, but with work arounds and some fumbling around we are able to make it do what we want it to do
    Incentivized
    Read full review
    Salesforce
    As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
    Read full review
    Usability
    Progress Software
    Very big fan of this CMS, as it allows scalability, performance, and everything else. The support is great whenever we need it. As a marketer, the digital/marketing side of things is very easy to use and we've seen strong results from an SEO and marketing perspective. I can't speak to the developer/creative side too much, but in talking with these teams, they do recommend the tool as well.
    Incentivized
    Read full review
    Salesforce
    You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.
    Incentivized
    Read full review
    Reliability and Availability
    Progress Software
    Has been solid for us on availability
    Read full review
    Salesforce
    Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
    Read full review
    Performance
    Progress Software
    A bit sluggish sometimes as the compiler works.
    Read full review
    Salesforce
    Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.
    Read full review
    Support Rating
    Progress Software
    Support can be pretty good, even though, depending on the level of licensing, it can take longer to hear back from their team. They do have a phone option, which works well. Overall, they are knowledgeable, and helpful when needed. At times, support is able to access the system directly and troubleshoot critical items when needed.
    Read full review
    Salesforce
    They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support
    Incentivized
    Read full review
    In-Person Training
    Progress Software
    No answers on this topic
    Salesforce
    The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
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    Online Training
    Progress Software
    No answers on this topic
    Salesforce
    Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
    Read full review
    Implementation Rating
    Progress Software
    N/A - I was not part of the implementation team. We have had this internally for over 5 years. Based on my experience, ensure that you have documentation on the initial implementation and subsequent upgrades. I would also recommend to have all the documentation on how and why the system was implemented the way it was
    Incentivized
    Read full review
    Salesforce
    From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
    Read full review
    Alternatives Considered
    Progress Software
    It is hands down just easier for our customers to use. The interface and the page builder experience is much better than what we have used in the past and has many enterprise features even in the lower price-point
    Incentivized
    Read full review
    Salesforce
    We use Salesforce Marketing Cloud for lead management, generating reports, tracking customer and dealer information, inputting orders, and more. I prefer HubSpot for email marketing and automation because it is easier to use and the emails are designed much better. We currently use Salesforce and HubSpot, and we are very happy to have both, as they have different pros/cons.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Progress Software
    No answers on this topic
    Salesforce
    was not involved with this part but i have not heard about clompaints
    Incentivized
    Read full review
    Scalability
    Progress Software
    Seems pretty scalable.
    Read full review
    Salesforce
    Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.
    Incentivized
    Read full review
    Return on Investment
    Progress Software
    • Sitefinity has reduced the amount of time it takes to edit and publish content, which has enabled us to get information out more quickly.
    • Sitefinity allowed us to establish a consistent and modern brand identity and apply it across multiple websites.
    Incentivized
    Read full review
    Salesforce
    • Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
    • Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
    • Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.
    Incentivized
    Read full review
    ScreenShots

    Progress Sitefinity Screenshots

    Screenshot of Engage your audience with thoughtful, relevant content. Your marketing team can create and manage content faster and easier than ever before with inline drag-and-drop editing, requiring no help from your web team.Screenshot of Create a truly global solution that provides consistent experiences and unmatched performance across brands, regions and languages. Reduce maintenance and hosting infrastructure by managing multiple websites from a single platform. Reduce time to market and deploy changes faster with content and code synchronization between websites and environments.Screenshot of Increase revenue with a personalized, connected experience between your website and online store. Easily manage your product catalogs, price lists, shopping cart and checkout process. Connect to cloud services for accurate real-time tax and shipping rates. Integrate with your ERP and other business systems to improve and automate inventory management, order fulfillment and customer support throughout the product lifecycle.Screenshot of Increase conversions and generate more leads with 1:1 conversations with your customers. Create, preview and deliver personalized experiences at a massive scale with amazingly easy to use tools. Analyze and optimize the experience with the help of contextual analytics and A/B testing solutions.Screenshot of Analyze cross-channel data to get a detailed view of content and campaign performance. Gather data on visitors and build persona segments and track their behavior on your site. Get ML-driven recommendations for the next best update to introduce into your journey.

    Agentforce Marketing Screenshots

    Screenshot of Pardot Analytics - Pardot's reporting and analytics can be used to perform true revenue impact analysis and closed-loop reporting.Screenshot of Pardot Email Analytics - The reach and impact of  email marketing efforts are displayed in real-time with advanced reporting and analytics by device, and email client.Screenshot of Pardot Forms and Landing Pages - Pardot's form and landing page builders are used to turn online traffic to leads with targeted offers and content marketing.Screenshot of Pardot Email Marketing - Lead nurturing flows are defined via an interface that enables definition of the simplest or most complex segmented and targeted campaigns.