Progress WhatsUp Gold vs. SolarWinds Hybrid Cloud Observability

[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)

Incentivized

- For small teams serving big organizations - it's a really simple tool to install and set up relatively quickly. - the new installer is also great - I don't have to understand what modules need to be installed; it's all streamlined. - The HCO Licensing allows you to run the Additional polling engines at a scale where the previous licensing model didn't. We can deploy APEs in locations now, which would not have been worth the investment in previously as there weren't enough devices in that location/region to spend the $$$$ on an APE License.

Incentivized

• Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
• Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
• The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.

Incentivized

• Automated dependency mapping is a big hit.
• High availability is extremely simple to implement.
• Simple to use and drill into issues.
• Analysis of growth patterns driving the recommendation engine.

Incentivized

• Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
• You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.

Incentivized

• Orion maps needs to be able to map to groups like atlas can by name
• web tool set integration, atm this needs to be removed from the server to install Observability

Incentivized

We have never had an issue with support. It has always been quick and understandable

Incentivized

Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.

Incentivized

Solarwinds has the best overlap of the two others I've mentioned - the other two tools (Datadog and Dynatrace) are great in their own way but Solarwinds is just good at everything; if I had to pick one tool of the above, it would be Solarwinds for the compatibility and ease of use, the other tools are more focused on being great at certain things while Solarwinds is the jack of all trades.

Incentivized

• Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
• Saves on system downtime and lost productivity
• Remote monitoring means less staff hours spent checking for potential problems.

Incentivized

• Provided the opportunity to offboard a number of monitoring tools that are no longer required.

Incentivized