TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Project Insight

    Score4 out of 10
    N/AProject Insight is a web-based project and portfolio management software. Project teams can access, edit and update their projects information anytime, anywhere, with any supported browser, tablet and mobile device. Features for experienced project managers include: MS Project import/export, intelligent scheduling, resource allocation, Outlook integration, document management, approvals, time/expense tracking, issue management, 100s of dashboards and advanced permissions.

    $45

    per user or volume licensing options.

    Zoho Cliq

    Score8.9 out of 10
    N/AZoho Chat is a live chat tool, from Zoho Corporation.

    $18

    per month up to 25 users

    Pricing
    Project InsightZoho Cliq
    Editions & Modules
    Enterprise
    $45
    per user or volume licensing options.
    Free
    Sign Up & invite your team
    #3 ADD-ONS
    Grow as you go
    Standard
    $18
    per month up to 25 users
    Professional
    $20
    per month $2 for each additional user over 10
    Enterprise
    $40
    per month $4 for each additional user over 10
    Offerings
    Pricing Offerings
    Project InsightZoho Cliq
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Project InsightZoho Cliq
    Considered Both Products
    Project Insight
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Project InsightZoho Cliq
    Project Management
    Comparison of Project Management features of Project Insight and Zoho Cliq
    Feature
    Project Insight
    4.3
    2 Ratings
    56% below category average
    Zoho Cliq
    8.4
    6 Ratings
    8% above category average
    Task Management6.02 Ratings8.55 Ratings
    Resource Management3.02 Ratings00 Ratings
    Gantt Charts7.01 Ratings00 Ratings
    Scheduling2.01 Ratings8.75 Ratings
    Workflow Automation8.01 Ratings7.54 Ratings
    Team Collaboration4.02 Ratings00 Ratings
    Support for Agile Methodology3.01 Ratings00 Ratings
    Support for Waterfall Methodology4.01 Ratings00 Ratings
    Document Management1.02 Ratings00 Ratings
    Email integration7.02 Ratings00 Ratings
    Timesheet Tracking2.01 Ratings00 Ratings
    Change request and Case Management5.01 Ratings00 Ratings
    Mobile Access00 Ratings8.75 Ratings
    Search00 Ratings8.75 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Project Insight and Zoho Cliq
    Feature
    Project Insight
    5.0
    1 Ratings
    42% below category average
    Zoho Cliq
    -
    Ratings
    Project & financial reporting5.01 Ratings00 Ratings
    Integration with accounting software5.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of Project Insight and Zoho Cliq
    Feature
    Project Insight
    -
    Ratings
    Zoho Cliq
    8.9
    6 Ratings
    11% above category average
    Chat00 Ratings10.06 Ratings
    Notifications00 Ratings8.76 Ratings
    Discussions00 Ratings9.06 Ratings
    Surveys00 Ratings8.03 Ratings
    Internal knowledgebase00 Ratings9.04 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Project Insight and Zoho Cliq
    Feature
    Project Insight
    -
    Ratings
    Zoho Cliq
    9.1
    6 Ratings
    12% above category average
    Video files00 Ratings9.66 Ratings
    Audio files00 Ratings8.36 Ratings
    Access control00 Ratings9.06 Ratings
    Advanced security features00 Ratings9.36 Ratings
    Device sync00 Ratings9.36 Ratings
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    Project InsightZoho Cliq
    Small Businesses
    Any.do
    Score8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Project InsightZoho Cliq
    Likelihood to Recommend
    4.0
    (2 ratings)
    8.7
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Support Rating
    4.0
    (1 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Project InsightZoho Cliq
    Likelihood to Recommend
    Project Insight
    My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
    Incentivized
    Read full review
    Zoho
    It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
    Incentivized
    Read full review
    Pros
    Project Insight
    • History tracking for any changes made to data.
    • Tracks all milestones and retains records for lifetime of account.
    • Easy extracting for reporting purposes.
    Incentivized
    Read full review
    Zoho
    • External channels allow in-office staff a private channel to directly relay messages to customers.
    • Automated notifications through Zoho CRM can be easily triggered.
    • Audio/screen share components offer zoom-quality calling without extraneous setups.
    Read full review
    Cons
    Project Insight
    • Not a good fit for all types of projects
    • Very Complex
    Incentivized
    Read full review
    Zoho
    • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
    Incentivized
    Read full review
    Likelihood to Renew
    Project Insight
    No answers on this topic
    Zoho
    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Incentivized
    Read full review
    Usability
    Project Insight
    No answers on this topic
    Zoho
    Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
    Incentivized
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    Reliability and Availability
    Project Insight
    No answers on this topic
    Zoho
    It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
    Incentivized
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    Performance
    Project Insight
    No answers on this topic
    Zoho
    No issues
    Incentivized
    Read full review
    Support Rating
    Project Insight
    I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
    Incentivized
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    Zoho
    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Incentivized
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    Online Training
    Project Insight
    No answers on this topic
    Zoho
    Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
    Incentivized
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    Implementation Rating
    Project Insight
    No answers on this topic
    Zoho
    Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
    Incentivized
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    Alternatives Considered
    Project Insight
    • When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more.
    • We replaced that tool with Redmine. It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine's price was right if you installed it locally and was probably still cheaper if you used their SAAS version.
    • Jira, on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira, but I think it didn't work for other teams.
    Incentivized
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    Zoho
    Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
    Incentivized
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    Contract Terms and Pricing Model
    Project Insight
    No answers on this topic
    Zoho
    Bulk discounts can be considered. Slab-wise user discounts would attract more users.
    Incentivized
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    Scalability
    Project Insight
    No answers on this topic
    Zoho
    The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
    Incentivized
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    Return on Investment
    Project Insight
    • Reduction in costs on materials (i.e. - paper documentation)
    • Improved efficiency given that our field members need to report back on an hourly basis
    • Web based platform allows anyone access to the same information
    Incentivized
    Read full review
    Zoho
    • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
    • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
    Incentivized
    Read full review
    ScreenShots

    Zoho Cliq Screenshots

    Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices