Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Projector PSA
Score 7.0 out of 10
N/A
Projector's cloud-based Professional Services Automation (PSA) software helps project-based services organizations track time and expenses, invoice clients, schedule resources, and manage projects. Its three modules span a more comprehensive set of uses than typical project management software. The Accounting module helps the user track time and expenses and manage invoices and billing. Also it syncs with the company's accounting systems as a sub-ledger. The Resource Scheduling module matches…
$15
per user
Rocketlane
Score 9.0 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
TaskRay
Score 9.0 out of 10
N/A
TaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.
$15
per month
Pricing
Projector PSARocketlaneTaskRay
Editions & Modules
Team Edition
$15
per user
Professional Edition
$25
per user
Enterprise Edition
$30
per user
No answers on this topic
TaskRay
$25.00
per month
Offerings
Pricing Offerings
Projector PSARocketlaneTaskRay
Free Trial
YesYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Projector PSARocketlaneTaskRay
Considered Multiple Products
Projector PSA

No answer on this topic

Rocketlane
Chose Rocketlane
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
TaskRay

No answer on this topic

Features
Projector PSARocketlaneTaskRay
Project Management
Comparison of Project Management features of Product A and Product B
Projector PSA
7.4
11 Ratings
5% below category average
Rocketlane
8.4
7 Ratings
8% above category average
TaskRay
8.6
5 Ratings
10% above category average
Task Management9.510 Ratings9.07 Ratings8.75 Ratings
Resource Management9.510 Ratings8.06 Ratings8.34 Ratings
Gantt Charts6.03 Ratings8.06 Ratings9.34 Ratings
Scheduling8.511 Ratings9.04 Ratings10.04 Ratings
Workflow Automation9.07 Ratings8.07 Ratings9.05 Ratings
Team Collaboration7.57 Ratings10.07 Ratings9.05 Ratings
Support for Agile Methodology5.82 Ratings9.05 Ratings8.34 Ratings
Support for Waterfall Methodology5.23 Ratings5.06 Ratings8.02 Ratings
Document Management8.57 Ratings8.07 Ratings6.32 Ratings
Email integration7.65 Ratings9.06 Ratings9.02 Ratings
Mobile Access3.77 Ratings00 Ratings9.02 Ratings
Timesheet Tracking9.511 Ratings9.06 Ratings10.01 Ratings
Change request and Case Management5.23 Ratings00 Ratings8.02 Ratings
Budget and Expense Management8.19 Ratings00 Ratings8.02 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Projector PSA
7.9
3 Ratings
2% above category average
Rocketlane
-
Ratings
TaskRay
8.5
3 Ratings
9% above category average
Invoicing7.02 Ratings00 Ratings8.01 Ratings
Project & financial reporting8.52 Ratings00 Ratings9.03 Ratings
Integration with accounting software8.03 Ratings00 Ratings8.52 Ratings
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Projector PSARocketlaneTaskRay
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Score 8.9 out of 10
Medium-sized Companies
InEight
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Score 8.4 out of 10
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Score 8.4 out of 10
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Score 8.4 out of 10
Enterprises
InEight
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Score 8.4 out of 10
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Score 8.4 out of 10
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User Ratings
Projector PSARocketlaneTaskRay
Likelihood to Recommend
7.0
(12 ratings)
10.0
(7 ratings)
8.3
(5 ratings)
Likelihood to Renew
10.0
(2 ratings)
10.0
(1 ratings)
10.0
(1 ratings)
Usability
6.4
(1 ratings)
9.0
(1 ratings)
10.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Projector PSARocketlaneTaskRay
Likelihood to Recommend
Projector PSA
We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
Read full review
Rocketlane
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
Read full review
Bracket Labs
TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
Read full review
Pros
Projector PSA
  • Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects.
  • Time and expense entry is intuitive and quick for our staff.
  • Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden.
  • Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system!
Read full review
Rocketlane
  • Saved Project Manager time by 80-85%
  • Ease of use, User Friendly interface
  • Reminders : Email notification on upcoming due task to task owner
  • Publishing of Periodic Project Status Report
Read full review
Bracket Labs
  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
Read full review
Cons
Projector PSA
  • Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business.
Read full review
Rocketlane
  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
Read full review
Bracket Labs
  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
Read full review
Likelihood to Renew
Projector PSA
We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
Read full review
Rocketlane
It really helps to support us in supporting our customers.
Read full review
Bracket Labs
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
Read full review
Usability
Projector PSA
Desktop interface feels complex to new users.
Read full review
Rocketlane
Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
Read full review
Bracket Labs
Easy Easy Easy to use
Read full review
Reliability and Availability
Projector PSA
In 5 years of use we have never experienced an unscheduled outage.
Read full review
Rocketlane
No answers on this topic
Bracket Labs
No answers on this topic
Support Rating
Projector PSA
No answers on this topic
Rocketlane
No answers on this topic
Bracket Labs
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
Read full review
Implementation Rating
Projector PSA
No answers on this topic
Rocketlane
No answers on this topic
Bracket Labs
Again, just like the app, the implementation was very easy.
Read full review
Alternatives Considered
Projector PSA
We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
Read full review
Rocketlane
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
Read full review
Bracket Labs
We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
Read full review
Return on Investment
Projector PSA
  • Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects.
  • Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload
  • Project proposals were more realistic because they were driven by real data.
  • Decision making overall for the department became more efficient and effective
Read full review
Rocketlane
  • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
Read full review
Bracket Labs
  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
Read full review
ScreenShots

Projector PSA Screenshots

Screenshot of Employee Dashboards help resources stay on task by displaying schedules and alerts.

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents