Projector PSA vs. TickTick

We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems

Very well suited: 1. Small organizations and businesses ( 50, I don't think Ticktick is the best tool for that... Ticktick is excellent for keeping oneself accountable and on point with one's task. There should be an inherent sense of ownership from the user because an app can only do so much. It is not well suited for big organizations with more than 50 people, where visibility of stats is required on an admin or higher level. Plus, collaboration will become a lot clunkier as the number of team members increases. Knowledge management will also be an issue.

Incentivized

• Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects.
• Time and expense entry is intuitive and quick for our staff.
• Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden.
• Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system!

• Task management
• Daily/Weekly Planning
• Calendaring

Incentivized

• Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business.

• The task reminders are in the form of a notification - it would be nice to have an email option.
• All tasks due on the same day/time show up as one notification versus separate - this can be hard to separate as far as task planning goes.

Incentivized

We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.

So far it accomplishes everything I need it to without unnecessary complications. The only reason I can think that I wouldn't renew is if I was required to use something else.

Incentivized

Desktop interface feels complex to new users.

It is super simple in its set up and easy to learn to use. Many other apps are overly complicated which TickTick is not. It always depende on what features you are looking for but I did not even need to explain anything to those who struggle with newer technology

Incentivized

In 5 years of use we have never experienced an unscheduled outage.

In all honesty, we have never needed to reach out to TickTick for support.

Incentivized

We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.

TickTick has a better UI and UX compared to the other competitors, and the Quick Add feature from any window is a must for inbox task management!

Incentivized

• Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects.
• Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload
• Project proposals were more realistic because they were driven by real data.
• Decision making overall for the department became more efficient and effective

Incentivized

• Effective tracking of my time and tasks; made me understand the value of my time.
• Had a streak of 62 days straight where I didn't miss a single planned task.
• It has become a repository of all the dead tasks, projects, and ideas I can pick up whenever possible.

Incentivized