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Proofpoint Email Protection vs. Symantec Email Security.cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Proofpoint Email Protection

    Score8.3 out of 10
    N/AProofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage. With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats…N/A

    Symantec Email Security.cloud

    Score9 out of 10
    N/ASymantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services, delivering always-on, inbound and outbound messaging security. It is designed…N/A
    Pricing
    Proofpoint Email ProtectionSymantec Email Security.cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Proofpoint Email ProtectionSymantec Email Security.cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Proofpoint Email ProtectionSymantec Email Security.cloud
    Considered Both Products
    Proofpoint
    Chose Proofpoint Email Protection
    Works very well - probably much better in terms of feature set and customisability. The quality of message filtering is fantastic. But from an administrative perspective it is more difficult to manage than the others.
    Incentivized
    Chose Proofpoint Email Protection
    I thought that Proofpoint immediately showed improvements over these products and allowed us to become more "granular" than the mentioned products.
    Incentivized
    Chose Proofpoint Email Protection
    Symantec Email Security worked as well. It blocked unwanted emails, but usage was not as smooth as Proofpoint's. It was a bit of a messy environment and every time an email needed to be white listed, IT had to do that. With Proofpoint Email Protection, users manage their own …
    Incentivized
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Proofpoint Email ProtectionSymantec Email Security.cloud
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Proofpoint Email Protection and Symantec Email Security.cloud
    Feature
    Proofpoint Email Protection
    8.0
    79 Ratings
    5% below category average
    Symantec Email Security.cloud
    9.6
    2 Ratings
    13% above category average
    Anti-malware10.077 Ratings9.92 Ratings
    Customizability7.076 Ratings9.92 Ratings
    Data Loss Protection6.049 Ratings9.02 Ratings
    Threat Detection8.076 Ratings9.92 Ratings
    Sandboxing7.058 Ratings9.01 Ratings
    End-to-End Encryption10.059 Ratings9.82 Ratings
    Management Tools8.075 Ratings9.82 Ratings
    Best Alternatives
    Proofpoint Email ProtectionSymantec Email Security.cloud
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Proofpoint Email ProtectionSymantec Email Security.cloud
    Likelihood to Recommend
    10.0
    (96 ratings)
    10.0
    (3 ratings)
    Usability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (5 ratings)
    8.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Proofpoint Email ProtectionSymantec Email Security.cloud
    Likelihood to Recommend
    Proofpoint
    Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
    Incentivized
    Read full review
    Broadcom
    If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
    We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
    Incentivized
    Read full review
    Pros
    Proofpoint
    • Spam - catches these emails before hitting the inbox.
    • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
    • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
    Incentivized
    Read full review
    Broadcom
    • Advanced scanning of email and threats beyond simple Antispam services
    • Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
    • Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests
    Incentivized
    Read full review
    Cons
    Proofpoint
    • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
    • Proofpoint can always continue to strive to keep its product a leader in the industry.
    • Proofpoint's support site could be overhauled to provide a more logical flow.
    Incentivized
    Read full review
    Broadcom
    • Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
    • The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.
    Incentivized
    Read full review
    Usability
    Proofpoint
    Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
    Read full review
    Broadcom
    No answers on this topic
    Reliability and Availability
    Proofpoint
    There were no appliance errors or unplanned outages during five years of operation.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Performance
    Proofpoint
    Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Support Rating
    Proofpoint
    We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
    Incentivized
    Read full review
    Broadcom
    In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.
    Incentivized
    Read full review
    Alternatives Considered
    Proofpoint
    We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
    Incentivized
    Read full review
    Broadcom
    Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.
    Incentivized
    Read full review
    Scalability
    Proofpoint
    You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Return on Investment
    Proofpoint
    • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
    Incentivized
    Read full review
    Broadcom
    • Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.
    Incentivized
    Read full review
    ScreenShots