Proofpoint Email Protection vs. Symantec Encryption

Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.

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I think Symantec Endpoint Protection provides very good protection from all kind of threats. Due to the lean interface, it is sure easy to use. However, set up and start up is time-consuming. It can cause old computers to slow down during start up. Overall, it does perform at the top level as a business-level endpoint protection solution. I feel very safe while working at the office as I've never encountered any issues with this software before. Any kind of spyware or malware is defeated instantly by the help of this up-to-date database.

• Spam - catches these emails before hitting the inbox.
• Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
• Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.

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• Ease of use for end users. The outlook add in helps with encryption.
• The auto encrypt rules are very intuitive and work every time.
• Encryption strength.

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• Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
• Proofpoint can always continue to strive to keep its product a leader in the industry.
• Proofpoint's support site could be overhauled to provide a more logical flow.

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• The process to set up a user account is a real pain. Symantec requires the user answer a bunch of security questions if they need to reset their password, but no one ever remembers the answers to the questions that they selected.
• Since we use this for remote users who don't always connect to our VPN, when they change their network password it isn't always reflected in Windows and the Symantec Endpoint Encryption (SEE) passwords frequently get out of sync. When the user eventually does connect to the VPN, they do sync and really throw the user for a loop in which passwords to use.
• We found a huge problem with SSDs where an encrypted drive operated twice as slow as a mechanical drive. I believe this was addressed in a later release.

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Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.

There were no appliance errors or unplanned outages during five years of operation.

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Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.

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We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.

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We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.

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We needed a tool to manage BitLocker and FileVault and this product does both. Also, we needed a product to manage our self-encrypting drives (OPAL drives) and things work great

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You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.

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• Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.

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• Keeps our company compliant with HIPPA and other requirements that our customers have.
• Does not affect user's day to day work.
• Increased security for mobile employees.