Proofpoint Security Awareness Training vs. Udemy Business

Perfect for regular (monthly) training of staff versus a "one and done" annual assignment on Cyber Security. Allows for a greater number of topics to be covered and for creating a "culture" of security awareness among all Staff throughout the entire company. NOT a replacement for IT Security Certifications amongst your technical staff (CISSPs & GSLCs on staff are a must have). Your Proofpoint Account Rep does most of the heavy lifting, but the program still requires "care and feeding" (resources) within your organization - preparing monthly user lists for training assignments and preparing reports for leadership on participation & progress

Incentivized

Udemy Business is well suited in some scenarios where it helps our team and new interns to onboard in team or particular project and helps in initial training , it provides certification and through learning , skills would be lifelong. I prefer it should be kinda more interactive and should have various platform like chats and all which could clear the doubts

Incentivized

• Proofpoint has a huge library of phishing emails to choose from. They add new examples every week.
• The training modules are fun and interactive and keep the user engaged.
• The posters, and downloadable materials are amazing and really give a great visual to support your security campaigns.
• The product is easy to use, and Proofpoint Support Staff are always available to help with any issues you have.

Incentivized

• Massive Course Catalog - Udemy has a tremendous selection of courses, enabling my reports to find pretty much any course they might be interested in.
• Multi-platform streaming - Udemy for Business offers apps across several different platforms, enabling my reports to be able to learn in the way they want to, at a time that is convenient for them.
• Learning Management - Udemy for Business offers me data and metrics on how my employees are engaging with their learning.

Incentivized

• The lack of a user rating on "cyber risk" is proving to be an immense difficulty. As we are looking at how to better hold our employees accountable as well as provide increased learning opportunities for those who need it most, it is becoming cumbersome--especially given the fact this is starting to become the standard for Security Awareness companies. The lack of this is resulting in a manual process vs being able to automate and moderate, thus taking up time and resources, which are always at a scarcity. It can also be cumbersome to look across the tools to see how a particular user is doing, vs being able to view all of their data in one space.
• If you are a marketer, the editors for the Phishing Templates and Teachable Moments are quite frustrating. They feel out of date and clunky, as well as not featuring an auto-save, so you could lose the templates you are building. At this point, I have actually started to work in other email creation editors and learning HTML, to better customize and then moving all of the code into the editor. It has thus far proven to be less of a headache. I also do not believe the average user is working on branding their program, creating consistency for easy of navigation, and including additional resources in their teachable moments in the way we currently are. However, as more social science backgrounds continue to enter security awareness, I believe this will move towards the norm.
• Some of the reporting numbers for Simulated Phishing could be better. For example, telling me how many people acknowledged the teachable moment out of the full email campaign is less meaningful than knowing how many people acknowledged it, from those who actually triggered/were shown the teachable moment.

Incentivized

• The self learning part of assignments that I see in Udemy for Business are oversimplified and does not reflect actual complex scenarios that we see in major corporate offices. While it's easier to understand a course if the assignment is simple, Udemy for Business needs to have courses on more complex topics
• The content is generic in nature and is not tailored at an individual or professional level. For example, If I'm a product manager for pricing, I will find ton on courses which explains about existing pricing strategies. This is the basic thing and what i'm looking for is something that goes beyond these basic concepts
• there are too many courses that explains the same concept with almost 90% overlap. Finding the right content takes lot of time. It would be great if Udemy for Business could tell me what is the percentage overlap with the courses that I have already taken and recommend me better courses based on my needs

Incentivized

• The product is great for what we use it for
• We have a good relationship with our vendor/Proofpoint, which I believe is needed to be successful in Security Awareness and using tools like this
• The package/service as a whole is incredibly helpful
• The integrations with Proofpoint's Trap is one of the most valuable things we could do. It turns your entire email user base into members of IT security, to be on the look out to report cyber attacks, and have them pulled out of everyone's email if the email is condemed/found malicious.

Incentivized

Udemy is integral part of the companies learning strategy to u-skill and cross skill workforce across departments and it is cost effective as well

Overall, PSAT is integral to what we do. PSAT is a helpful tool to help us improve our employees ability to recognize, report, and respond to phishing. It works for us to use a longterm partner, who is incredibly helpful/supportive, and also bringing Proofpoint's greater cybersecurity & attack intelligence into PSAT. Honestly, we are pretty happy and would make the choice to go with PSAT again (we evaluated the major players in the space via Gartner's Magic Quadrant). The team behind the products are excellent and the product of itself is both intuitive and expansive. This combination allows us to reach our 10k+ employees who are located in over 20 countries

Incentivized

First, creating custom courses was super easy and intuitive (unlike with their main competitor). Second, using Udemy to take courses was also intuitive and simple. Finally, though, the kicker for what makes Udemy super useful is its reporting and analytics. Again, Udemy's main competitor surprisingly lacks a ton of features related to reporting. I miss Udemy!

Incentivized

On a scale of 1-10, I would rate Udemy Business’s availability as a 9. The platform is highly reliable, offering on-demand access to courses anytime and anywhere, with very few reports of unplanned outages or application errors. Its robust infrastructure supports 24/7 learning for global teams, and users consistently praise its uptime and accessibility, though occasional minor issues may occur

On a scale of 1-10, Udemy Business’s performance rates around 9. Pages and course content typically load quickly, and reports are generated in a reasonable timeframe, even for complex data. The platform’s integrations with other systems generally do not cause noticeable slowdowns, and users consistently praise its responsive interface and reliable speed for both learners and administrators

Proofpoint support has always been above average. A lot of companies provide a customer service manager for your account but few have proved as connected as Proofpoint. The CSM was able to give us a good start with the product and checked in periodically. I found them always helpful with any questions and very knowledgeable about the platform.

Incentivized

I haven't had to contact Udemy for Business for support reasons. I gave a 10 here because of it's availability across numerous platforms: Web, Windows, Mac, iOS, Android, even smart-tv apps make it trivially convenient to do some learning wherever you are. This helps my reports engage better with their learning, especially if they prefer to defer the training until the couch at home after work. It just makes for great user experience.

Incentivized

fter purchasing Udemy Business, you can rate courses using a star system and leave feedback. Courses maintain a high-quality standard with a minimum average rating of 4.4 out of 5. These ratings help organizations and learners assess the effectiveness of the training hence it we are making sure the online material will help us onboard better and set it up better. there will be room for improvement but I am sure the Udemy product team will do well

mplementing Udemy Business typically involves setting up your organization’s account, integrating the platform with your existing systems, and customizing learning paths to align with business goals. Administrators can create tailored learning journeys by combining Udemy courses, custom content, and external resources, making it easy to onboard teams or upskill employees for specific projects. The process is supported by an intuitive user interface, seamless system integration, and access to customer success partners who help ensure your learning programs are effective and aligned with organizational objectives. Analytics and reporting tools provide actionable insights to monitor engagement and adjust learning strategies as needed, resulting in a flexible and impactful workforce development solution

All three products have the pros and cons. Since we use other Proofpoint products, TAP, TRAP, etc. the integration with PSAT is much better. The other products do not integrate with TRAP nearly as well as PSAT.

Incentivized

Because it was very accesible and the courses offered were of interest to us specifically financial education and courses related to our investment banking office, which round our team's general knowledge of every single transaction made. This is an opportunity given to those who earn it and want it, not offered to everybody, we use it as an incentive.

Incentivized

n a scale of 1-10, Udemy Business’s contract terms and pricing structure would rate around 8. The pricing is transparent, with the Team Plan costing $360 per user annually for 2-20 users, while Enterprise plans for 21+ users are custom-priced through sales negotiation. Billing is typically annual and prepaid, which may limit flexibility but supports predictable budgeting. Additional fees apply for certain add-ons like Udemy Business Pro and language-specific course collections. Overall, the pricing is competitive and scalable for organizations of various sizes.

On a scale of 1-10, Udemy Business rates a strong 9 for overall scalability. Its enterprise-ready features, such as customizable learning paths, advanced group management, API integrations, and multi-language support, enable seamless deployment across departments and global sites. The platform is designed to grow with organizational needs, supporting both small teams and large enterprises efficiently

Based on user reviews and industry analysis, Udemy Business’s professional services are generally rated between 7 and 8 out of 10. Users appreciate the platform’s onboarding support, training resources, and customer service commitment, but some have noted slow response times and less comprehensive support compared to competitors. Overall, professional services are solid but may not match the depth offered by more specialized enterprise learning vendors.

• I don't have any tangible numbers to provide, but we definitely have an increase in the number of staff reporting suspicious emails and fewer people clicking on phishing emails.
• The cost we are paying per employee (<$2 pp)is low enough that we can consider this a "benefit" we offer to our employees. The knowledge gained can also be applied to your personal life with similar threats.

Incentivized

• We trained more than 300 managers participating in our Leadership Academy through curated Udemy content that we articulated with live sessions
• When a project ends, we send our developers to a training academy so they can catch up on the latest industry trends and get ready for their next challenge, this has help us to reduce attrition

Incentivized