PRTG Network Monitor vs. Watchman Monitoring

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.6 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Watchman Monitoring
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Watchman Monitoring is a read-only IT Alerting, hardware monitoring, & high-availability beacon reporting SaaS designed for resale by IT professionals looking to provide proactive support to their offerings. The Watchman Monitoring Client has a single focus: to detect and report issues.
$79
Up to 25 Devices
Pricing
PRTG Network MonitorWatchman Monitoring
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
Watchman Monitoring
$79.00
Up to 25 Devices
Watchman Monitoring
$79.00
Up to 25 Devices
Watchman Monitoring
$199.00
Up to 1500 Devices
Watchman Monitoring
$199.00
Up to 1500 Devices
Watchman Monitoring
$299.00
Over 1500 Devices
Watchman Monitoring
$299.00
Over 1500 Devices
Offerings
Pricing Offerings
PRTGWatchman Monitoring
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PRTG Network MonitorWatchman Monitoring
Considered Both Products
PRTG
Chose PRTG Network Monitor
We find that the annual support for the product fits our budget, the capabilities and capacity of the product fit very well.
Watchman Monitoring

No answer on this topic

Top Pros
Top Cons

No answers on this topic

Features
PRTG Network MonitorWatchman Monitoring
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
8.8
54 Ratings
6% above category average
Watchman Monitoring
-
Ratings
Automated network device discovery8.548 Ratings00 Ratings
Network monitoring9.253 Ratings00 Ratings
Baseline threshold calculation8.546 Ratings00 Ratings
Alerts9.254 Ratings00 Ratings
Network capacity planning8.338 Ratings00 Ratings
Packet capture analysis9.227 Ratings00 Ratings
Network mapping9.138 Ratings00 Ratings
Customizable reports8.547 Ratings00 Ratings
Wireless infrastructure monitoring8.337 Ratings00 Ratings
Hardware health monitoring9.151 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
PRTG Network Monitor
-
Ratings
Watchman Monitoring
9.7
1 Ratings
21% above category average
Remote monitoring00 Ratings10.01 Ratings
Multi-device monitoring00 Ratings10.01 Ratings
Automated alerts and notifications00 Ratings9.01 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
PRTG Network Monitor
-
Ratings
Watchman Monitoring
7.0
1 Ratings
3% below category average
Software and hardware inventory00 Ratings7.01 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
PRTG Network Monitor
-
Ratings
Watchman Monitoring
7.5
1 Ratings
1% above category average
Customizable reporting00 Ratings7.01 Ratings
Risk analysis00 Ratings8.01 Ratings
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PRTG Network MonitorWatchman Monitoring
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Score 9.1 out of 10
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Score 8.8 out of 10
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User Ratings
PRTG Network MonitorWatchman Monitoring
Likelihood to Recommend
9.3
(54 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.5
(17 ratings)
-
(0 ratings)
User Testimonials
PRTG Network MonitorWatchman Monitoring
Likelihood to Recommend
Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
Read full review
Watchman Monitoring
If you are in IT consulting or manage any fleet of computers, both Mac and PC (and yes Linux) - you should have this installed. It will be able to provide you the information needed to repair computers and avoid productivity loss by users.
Read full review
Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Read full review
Watchman Monitoring
  • Super easy to deploy.
  • Integrates well with ZenDesk and YourComputerInventory.com.
  • Website is very clear and email to manage.
  • Support is awesome.
  • Super lightweight package.
Read full review
Cons
Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
Read full review
Watchman Monitoring
  • Would like to see non-computer deployment agent - such as Synology.
  • Since it's mainly reporting, this isn't necessary improvement, but it would be good if it can receive data - so in case we can't ping a machine, maybe use Watchman as a backdoor - but that would go against it's main principles.
Read full review
Likelihood to Renew
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Read full review
Watchman Monitoring
No answers on this topic
Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Read full review
Watchman Monitoring
No answers on this topic
Support Rating
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Read full review
Watchman Monitoring
No answers on this topic
Alternatives Considered
Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
Read full review
Watchman Monitoring
No answers on this topic
Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Read full review
Watchman Monitoring
  • I've been using it since the day it came out - there have so many times where a machine has had an error reported by Watchman that we've been able to save the client before something terrible happened.
  • The ROI is there - you can easily resell this product to your clients, or wrap it into your product offering.
Read full review
ScreenShots

Watchman Monitoring Screenshots

Screenshot of Provide Proactive Support. Watchman Monitoring’s white-labeled cross-platform monitoring & read-only IT alerting solutions help IT professionals avoid downtime, reduce time spent troubleshooting computers, increase recurring revenue, better manage support tickets, and to provide proactive support to their clients.