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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arena PLM and QMS

    Score8.5 out of 10
    N/AArena by PTC is a cloud-based PLM and QMS platform. Arena helps product companies that rely on distributed teams and global supply chains to develop products, ensure regulatory compliance, and respond to customer demands.N/A

    QT9 QMS

    Score9.8 out of 10
    N/AQT9 Quality Management System is a quality management platform designed to ensure compliance with a large number of regulations and policies and to automate paper-bound processes in the interest of increasing efficiency.N/A
    Pricing
    Arena PLM and QMSQT9 QMS
    Editions & Modules
    Arena PLM Launch
    Contact Sales
    Arena PLM Enterprise
    Contact Sales
    Arena QMS
    Contact Sales
    Arena QMS Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Arena PLM and QMSQT9 QMS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsArena's cloud-based PLM and QMS solutions include role-based subscriptions to meet diverse team needs. Their fixed-fee QuickStart™ implementations supports rapid deployment.
    More Pricing Information
    Community Pulse
    Arena PLM and QMSQT9 QMS
    Considered Both Products
    Arena by PTC
    Chose Arena PLM and QMS
    Better integration, more functionality
    Incentivized
    Chose Arena PLM and QMS
    QT9 we have used previously, and this system was much more bare bones in its offerings but was sufficient enough when we were smaller. Now, Arena PLM and QMS has far exceeded the capabilities we previously had with QT9 as it has been more seamless to integrate it with other …
    Incentivized
    QT9 Software
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    65 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    48 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    64 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Best Alternatives
    Arena PLM and QMSQT9 QMS
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Teamcenter
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    SAP Integrated Product Development
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arena PLM and QMSQT9 QMS
    Likelihood to Recommend
    8.2
    (220 ratings)
    9.4
    (4 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    10.0
    (1 ratings)
    Usability
    5.6
    (17 ratings)
    9.4
    (4 ratings)
    Availability
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.9
    (18 ratings)
    10.0
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    8.2
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.3
    (2 ratings)
    10.0
    (1 ratings)
    Configurability
    8.7
    (2 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.1
    (3 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Arena PLM and QMSQT9 QMS
    Likelihood to Recommend
    Arena by PTC
    Arena PLM is well suited for part number, BOM and file management. Processing changes (ECNs, ACOs, DCO's, etc.) in Arena is very easy to do and provides great visibility on the status of submitted requests. The ability to communicate with Suppliers and grant them access to files in Arena is extremely helpful. Arena does not appear to be the best suited system for managing software
    Incentivized
    Read full review
    QT9 Software
    I like using QT9 because it's easy to use, easy to train others and is very user friendly. QT9 has all that we need to be successful. Our data tracking, corrective actions, documentation tracking and the reporting of that data is extremely easy to use and implement. We also think that the EC process is very useful for updating designs
    Read full review
    Pros
    Arena by PTC
    • It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions.
    • It provides secure access control for employees & vendors (but you pay per person for access licenses).
    • Data is effectively 'always backed up' in the internet-cloud.
    • There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers.
    Read full review
    QT9 Software
    • Tracks document reviews well.
    • Makes creating NCP's and CARs easier than paper.
    • Tracks and maintains calibration records well.
    Read full review
    Cons
    Arena by PTC
    • In my opinion, the Help Pages clearly do not realize that a picture is worth a 1,000 words; need illustrations and screenshots!
    • I think the 'Save' button when editing Quality Processes needs to "float" on the active page, not lurking at the bottom.
    • In my experience, the Arena PLM and QMS Training programs need to be revamped to include "real-world" examples and working through examples, not simply reading through a training manual.
    Incentivized
    Read full review
    QT9 Software
    • Better graphics/visually appealing and easier to navigate
    • It would be nice to have a chat feature
    • The interface with our vendors/customers isn't always smooth.
    Read full review
    Likelihood to Renew
    Arena by PTC
    We have so much time and effort invested into Arena. The history of approvals, revisions, etc. are necessary for many of our customers. We also have entire device histories recorded. Having to re-create that on another platform would be a feat requiring years of effort. But mostly, Arena just works. It's transformed our business into a much more streamlined system, resulting in a massive cost and time savings.
    Incentivized
    Read full review
    QT9 Software
    document tracking and updating has been clearer.
    Read full review
    Usability
    Arena by PTC
    Arena has improved their UI over the years that I've used it to make it more user friendly. Additionally, there is a lot of redundancy within Arena (multiple ways to achieve the same end), which makes it easier to learn.
    Incentivized
    Read full review
    QT9 Software
    ease of use and implementation. user defined fields allow customization. exporting information into excel permits the use of pivot tables to analyze data and create reports. In geneneral, the main features required by our QMS are in the software
    Incentivized
    Read full review
    Reliability and Availability
    Arena by PTC
    Seems like when I need to access our workspace for an emergency situation, this is when maintenance is scheduled, just the luck of the draw, I guess, and I just wait until the maintenance is complete, and then can proceed
    Incentivized
    Read full review
    QT9 Software
    QT9 QMS has always been available. Even in instances where there would be an update, notifications would be sent out to provide a heads up to the users. Any issues where QT9 QMS would have problems, glitches, or run slow, support was always available to take care of the issues.
    Read full review
    Performance
    Arena by PTC
    We use a few other software or systems (Silicon expert) and it is seamless to us, pages load quickly and efficiently.
    Incentivized
    Read full review
    QT9 Software
    I give it a 10 as the information is always readily available. As for speed, For the most part, loading of the sometimes takes a little longer than others. There are occasional times that it does run a little slow, but when that happens, the support team has always been there to help.
    Read full review
    Support Rating
    Arena by PTC
    Upon initial observation, Arena Solution appears to possess a rather intricate nature, yet this complexity was effectively navigated during the initial configuration phase with the invaluable assistance of an expert well-versed in Arena, a factor that greatly contributed to our comprehensive mastery and autonomous handling of Arena Solutions thereafter.
    Incentivized
    Read full review
    QT9 Software
    The usability and clarity of documentation and tracking is fantastic. Calibration is always open and trackable as well.
    Read full review
    In-Person Training
    Arena by PTC
    No answers on this topic
    QT9 Software
    I had online training which was wonderful. The training was open and inviting to ask questions. I came on just after QT9 QMS was accepted in the company. SO I was in almost at the ground floor.
    Read full review
    Online Training
    Arena by PTC
    The On line training was easy to understand and was very efficient for most of our users. We used the training tools to make sure we use all of the features to their fullest and correctly! After a few weeks mos of our users were very proficient with ARENA PLM and were able to work on their own and use mos of the sections and PLM capablilities.
    Incentivized
    Read full review
    QT9 Software
    Training was open and was able to ask any questions. This provided clarity in all the areas that I would use. There has been training readily offered by the QT9 company and provided opportunities to grow our understanding of the software and additional ways that we could utilize it.
    Read full review
    Implementation Rating
    Arena by PTC
    Pretty straightforward, from OOB
    Incentivized
    Read full review
    QT9 Software
    It went well and is used daily.
    Read full review
    Alternatives Considered
    Arena by PTC
    Arena is much better than QAD in terms of BOMs and ECOs and Revision Control. We use Arena concurrently with SAP and they integrate very well together, which is nice. The integration team was really helpful in making sure that the SAP to Arena functionality runs smoothly, and when there are any issues, they are very responsive to help make changes to fix the problem that might be there.
    Incentivized
    Read full review
    QT9 Software
    We have not used any other systems Prior to QT9 QMS our systems were all manual and down through excel and email.
    Read full review
    Scalability
    Arena by PTC
    Arena is easy to customize and therefore easy to scale. Different user groups with access restrictions can be easily created and new training plans can be created to support different user bases. Suppliers can also easily be added or items can be shared with them
    Incentivized
    Read full review
    QT9 Software
    We have sites in many different areas within and outside of our current state. The use of QT9 QMS allows all sites to be in one database so everyone has the same information. The rollout of the software was rather easy as online training could be used for all sites and provided an excellent tool for all areas.
    Read full review
    Professional Services
    Arena by PTC
    No answers on this topic
    QT9 Software
    not sure if this is something other than the professionalism of the individuals that I worked with, but the people were Very professional. Always able to answer questions and if they did not have answers they would find out what they are and then follow up.
    Read full review
    Return on Investment
    Arena by PTC
    • Decreased the company's time to market for release of its second generation flagship product.
    • Decreased the turn around on non-conformance reports (NCRs), supplier corrective action reports (SCARs), and corrective and preventative actions (CAPAs).
    • Better organized the company's process maps, DHF, and other regulatory related information so that major audits are completed faster and with fewer findings.
    Incentivized
    Read full review
    QT9 Software
    • visiablity of controlled documents and those that are out for revision has been good
    • great central hub to allow users from other facitilities to use the same documents/processes
    • visiabiliy of the status of the engineering changes
    Incentivized
    Read full review
    ScreenShots

    Arena PLM and QMS Screenshots

    Screenshot of Arena Bill of Materials (BOM) Management. Indented BOM displaying "in production" item status.Screenshot of Arena Engineering Change Management.  Engineering Change Order (ECO) approval with redlines.Screenshot of Arena Projects. Project schedule with status and progress.Screenshot of Arena Quality. Quality process showing a Corrective Action Report (CAR) with the issue details, affected items, and resolution progress/status.Screenshot of Arena Requirements. Tracks requirements and related product development issues for a complete product picture.Screenshot of Arena Analytics, Arena's business intelligence (BI) tool