Pulseway vs. WizIQ LMS

If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.

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They have to try out within their own use case scenarios with a sample learner, and test the features of their course and delivery needs. As there is not a content structuring tool, the course author has to have expertise in content and instruction design to create their own materials. The rest is easy to test and check. Test it on all browsers and test the functionality under various internet service speeds.

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• It monitors computers and notifies us of any issues with any computer.
• It allows remote control of computers, such as requesting a computer to reboot itself.
• It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.

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• WizIQ virtual classroom offers an Interactive whiteboard, Screen Sharing, youtube video play, media content upload option.
• Class Recording in MP4
• It provides you with a wonderful experience of a Virtual classroom with better Audio and Video streaming.
• The platform offers courses feature where users can create a paid course, enroll the student in a course and earn.
• Search functionality to find courses/classes from the list
• 24*7 after sales customer service
• Supported languages for the virtual classroom: English, Arabic, Spanish, Czech, French, Greek, German, Turkish, Hindi
• It provides a Virtual Classroom integration option with Moodle, WordPress, Joomla, Java, PHP, .NET websites.

• It would be nice if they increased their scope of supported third-party apps.
• It would be great if they would create an ios app for their ticket system.
• If they could possibly build in a location service for tracking devices, that would be helpful.
• If they had two-factor authentication, it would be nice.

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• Although all are good but WizIQ needs to improve in these fields...It goes offline once in a while which is a headache as it needs to be constantly managed and needs to be kept under observation all the time.
• It is better for less userbase management as its browser platform is not stable for a larger number of participants.
• We need to manage each online department separately.
• Audio sound needs to be more clear.

I need to overcome some of the important limitations which have been pending for more than 6 months indicating inability of the vendor or lack of clarity among the development team about what we want and how it can be done easily on their platform and MySQL at virtually no cost without ending up in a feature modification custom development and cost. Teaching and learning with respect to an Indian scenario is different and needs to be adapted to the local needs and realities.

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The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.

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I have understood and used most of it by now after 6-7 months of exploration and use. Though there are small glitches that could be easily resolved by WizIQ, I feel comfortable to handle the product by now. However, clients find it a challenge to explore and do not wish to spend time to learn

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It has been very good till date.

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I have not experienced any of these issues as yet.

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I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!

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Very responsive and accommodating during the sales period, then totally unhelpful, rude and dismissive when you are unhappy with the product. Now ignoring my messages.

It was remote and not in-person.

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It was a product presentation and not a live work through kind of training. I had to remember the presentation from remote and then go about the tool/ builder. It was difficult to handle and I had a lot of doubts and clarifications to address in my initial rounds of launching my courses.

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I have developed my own expertise and that is for sale to my clients as a part of my consulting services. I have much to share for assignment and assessment models, course design aspects and mentoring aspects as this is a remote self paced service. If the courses are live and managed still there needs to be mentoring and support to help the learner.

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Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.

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I selected WizIQ because I used them when I subscribed for org.wiziq for nearly 10 years. It was firstly trusting in their technical support system in place and their new plug-in. Other products that are available for free or a nominal amount, e.g. Zoom and Google Meet are way better in their performance and features in my opinion.

Seems pretty good to me as of now. Of course there are usage slabs and commercials to handle before scaling up.

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• Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
• I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
• Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.

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• By using the WizIQ our team has launched more than 130 courses for internal staff capacity building.
• We also monitor which learner is doing well in the overall assigned courses.
• Created a list of courses which help everyone who is new to the organization.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info