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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A

    Zoho Books

    Score8.8 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    QuickBooks Desktop ProZoho Books
    Editions & Modules
    No answers on this topic
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    QuickBooks Desktop ProZoho Books
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    QuickBooks Desktop ProZoho Books
    Considered Both Products
    Intuit
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    29 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    32 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    25 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    QuickBooks Desktop ProZoho Books
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Pro and Zoho Books
    Feature
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    Zoho Books
    -
    Ratings
    Pay calculation6.364 Ratings00 Ratings
    Benefit plan administration6.338 Ratings00 Ratings
    Direct deposit files6.656 Ratings00 Ratings
    Salary revision and increment management6.352 Ratings00 Ratings
    Reimbursement management7.854 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Pro and Zoho Books
    Feature
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    API for custom integration6.535 Ratings8.218 Ratings
    Plug-ins5.039 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Pro and Zoho Books
    Feature
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    Zoho Books
    8.6
    28 Ratings
    5% above category average
    Single sign-on capability8.482 Ratings8.622 Ratings
    Role-based user permissions8.695 Ratings8.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Pro and Zoho Books
    Feature
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Dashboards8.4100 Ratings8.727 Ratings
    Standard reports8.9117 Ratings9.225 Ratings
    Custom reports8.1114 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Pro and Zoho Books
    Feature
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    Zoho Books
    8.3
    28 Ratings
    8% above category average
    Accounts payable9.3119 Ratings8.426 Ratings
    Accounts receivable9.2121 Ratings9.227 Ratings
    Cash management9.2107 Ratings7.925 Ratings
    Bank reconciliation9.7119 Ratings7.825 Ratings
    Expense management9.4108 Ratings8.126 Ratings
    Time tracking7.351 Ratings8.518 Ratings
    Fixed asset management5.669 Ratings00 Ratings
    Multi-currency support6.931 Ratings8.117 Ratings
    Multi-division support8.958 Ratings00 Ratings
    Regulations compliance8.342 Ratings8.015 Ratings
    Electronic tax filing8.355 Ratings00 Ratings
    Self-service portal5.941 Ratings8.819 Ratings
    Global Financial Support4.217 Ratings00 Ratings
    Primary and Secondary Ledgers7.240 Ratings00 Ratings
    Intercompany Accounting7.943 Ratings00 Ratings
    Localizations4.219 Ratings00 Ratings
    Journals and Reconciliations8.876 Ratings00 Ratings
    Enterprise Accounting6.838 Ratings00 Ratings
    Configurable Accounting7.647 Ratings00 Ratings
    Centralized Rules Framework5.327 Ratings00 Ratings
    Standardized Processes8.555 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Pro and Zoho Books
    Feature
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Inventory tracking6.056 Ratings8.216 Ratings
    Automatic reordering6.035 Ratings7.810 Ratings
    Location management6.032 Ratings00 Ratings
    Manufacturing module5.218 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Pro and Zoho Books
    Feature
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    Zoho Books
    8.7
    25 Ratings
    16% above category average
    Pricing7.555 Ratings8.421 Ratings
    Order entry8.555 Ratings9.420 Ratings
    Credit card processing7.251 Ratings8.020 Ratings
    Cost of goods sold8.063 Ratings8.820 Ratings
    Order Orchestration5.220 Ratings00 Ratings
    End-to-end order visibility6.023 Ratings00 Ratings
    Order exception Resolution5.218 Ratings00 Ratings
    Best Alternatives
    QuickBooks Desktop ProZoho Books
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop ProZoho Books
    Likelihood to Recommend
    8.5
    (135 ratings)
    8.9
    (29 ratings)
    Likelihood to Renew
    8.0
    (19 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (42 ratings)
    8.9
    (11 ratings)
    Availability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.2
    (29 ratings)
    5.3
    (5 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (6 ratings)
    -
    (0 ratings)
    CPA Rating
    8.5
    (22 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks Desktop ProZoho Books
    Likelihood to Recommend
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
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    Pros
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
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    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
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    Cons
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
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    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Likelihood to Renew
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
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    Zoho
    No answers on this topic
    Usability
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
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    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
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    Reliability and Availability
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
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    Zoho
    No answers on this topic
    Support Rating
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
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    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
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    In-Person Training
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
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    Zoho
    No answers on this topic
    Alternatives Considered
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
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    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
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    Return on Investment
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
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    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
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    ScreenShots

    Zoho Books Screenshots

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