Likelihood to Recommend RackFoundry Total Security Management (TSM) is suited for most companies that have the same challenge as my team had. If you are looking to purchase one security tool and spend most of your allocated budget then I would not recommend this for you. However, if you are looking for something close to a single pane of glass, (granted there is no such thing) this solution does come close as they have the main components built in such as their FW/IPS/IDS/SIEM. Before selecting RackFoundry we had two options which were: 1) Upgrade our current solution and spend an overbearing amount 2) Search for new vendors and maybe procure 1-3 devices and then manually integrate them. Because this was a unified console and integration between devices was simple, we were able to obtain 4-6 security functions and we even had some sense of security visibility via the SIEM. It's not as powerful as
Splunk or
LogRhythm , but it definitely does the job
Read full review SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to
Splunk . Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
Read full review Pros Making promises about a service and product. Advertising a good price and offering great services. Supposedly offer 24/7 365 level 1 threat triaging. Read full review Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches. Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date. Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API. The solutions engineers were extremely helpful, and easily reachable when issues would occur. Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool. Read full review Cons It has been my first year with Rack Foundry and at this point I have to say everything has been smooth, from implementation to support. Read full review I like the help center, but I think if it had more GUI tools, it could help new users. Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me). I would like better know-how on how to create reports that will help our business. Read full review Usability Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
Read full review Support Rating I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
Read full review Implementation Rating I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
Read full review Alternatives Considered Well I have experience with the big names: SecureWorks, IBM and
Splunk . Individually their logging tools are much better than RackFoundry's Total Security Management. This is great for large corporations and urban cities, however not so great for municipalities, mid size businesses and companies who fluctuate between 1-7 members on their IT staff. Why? Because it takes too much of their resources and integration with other products gets a little rough as you will need to configure your preferences to theirs. When a company has stability it is great to have a name brand product, however renewals and upgrade costs can be taxing to an organization.
Read full review Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
Read full review Professional Services I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
Read full review Return on Investment Overall the product has had a negative impact. Not necessarily on our environment but in the amount of time it has taken to deploy. Read full review I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow It's SO much cheaper than Splunk that the time it takes to query information is well worth it In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo Read full review ScreenShots