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Rackspace Managed Hosting vs. Scality ARTESCA

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rackspace Managed Hosting

    Score9 out of 10
    N/ARackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

    $23

    per month

    Scality ARTESCA

    Score8 out of 10
    N/AScality in San Francisco offers scalable file and object storage for media, healthcare, cloud service providers, and others.N/A
    Pricing
    Rackspace Managed HostingScality ARTESCA
    Editions & Modules
    Linux
    $23.00
    per month
    Windows
    $75.00
    per month
    Windows + SQL
    $128.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Rackspace Managed HostingScality ARTESCA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Detailsโ€”Contact vendor for booking demo and pricing information.
    More Pricing Information
    Best Alternatives
    Rackspace Managed HostingScality ARTESCA
    Small Businesses
    Flywheel
    Score4.8 out of 10
    Azure Blob Storage
    Score8.7 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    Everpure FlashBlade
    Score9.9 out of 10
    Enterprises
    No answers on this topic
    Google Cloud Storage
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rackspace Managed HostingScality ARTESCA
    Likelihood to Recommend
    1.0
    (15 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    2.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    8.9
    (2 ratings)
    User Testimonials
    Rackspace Managed HostingScality ARTESCA
    Likelihood to Recommend
    Rackspace
    Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
    Incentivized
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    Scality
    The team in charge of implementing Scality has to be full stack in order to guarantee the correct functioning of the entire system. However, you have to think very carefully about the balance between servers and disks, perhaps adopting smaller fully populated servers instead of large semi-populated servers, which would mean that over time our disk updates will not have a fully useful life.
    Incentivized
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    Pros
    Rackspace
    • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
    • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
    Incentivized
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    Scality
    • I love the redundancy of the software.
    Incentivized
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    Cons
    Rackspace
    • Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
    • Outage appears to have been caused by unpatched servers & no backup servers
    • In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
    • In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
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    Scality
    • The overall packaging is not very good. I think it could be more efficient for installation.
    • There are many components in storage servers. This can generally be complex to understand, you have to be patient.
    Incentivized
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    Likelihood to Renew
    Rackspace
    If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
    Incentivized
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    Scality
    No answers on this topic
    Usability
    Rackspace
    The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
    Incentivized
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    Scality
    As an organization, it took us a while to understand the shift from a traditional black box SAN to software-defined storage, but now we are much more certain of what this means. The time invested and the resources were not very high, thanks on the one hand to the technical support and on the other to the coherence and good development of the platform.
    Incentivized
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    Support Rating
    Rackspace
    In my experience, their support team is massively overworked โ€” taking FOUR DAYS to look at tickets, and a MONTH to fix problems!
    Incentivized
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    Scality
    I have seen Scality in the office meeting with our VP and get the feeling that they are here to support us.
    Incentivized
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    Alternatives Considered
    Rackspace
    LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
    Incentivized
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    Scality
    Due to the nature of our business we require extensive encryption and availability for sensitive customer data. The erasure encoding that Scality provides gives us the assurance that documents are rest are never in a state of being downloaded or available to a casual data thief. This is something that can be found with other vendors but at a fraction of the same cost. Having this kind of performance, availability and redundancy at the cost that Scality provides has made a large difference to our organization.
    Incentivized
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    Return on Investment
    Rackspace
    • We've found it helpful to host our own web sites on their cloud servers, which is a positive.
    • We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
    • A negative impact is that they've now decided to start charging for their support.
    Incentivized
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    Scality
    • Keeping sensitive customer data secure is a must for our organization and Scality has great features to make this happen.
    • We replaced a single SAN with a Scality ring and found performance to improve as we store more and more customer data.
    • Being able to lose various portions of our Scality ring and allow it to continue to service customers while maintaining high performance has been key to our business.
    Incentivized
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    ScreenShots