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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rackspace Managed Hosting

    Score9 out of 10
    N/ARackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

    $23

    per month

    VMware vCenter

    Score8.4 out of 10
    N/AVMware vCenter is an advanced server management software that provides a centralized platform for controlling vSphere environments for visibility across hybrid clouds. VMware vCenter is no longer sold as a standalone product and is now available as a part of VMware Cloud Foundation.

    $6,044

    per year

    Pricing
    Rackspace Managed HostingVMware vCenter
    Editions & Modules
    Linux
    $23.00
    per month
    Windows
    $75.00
    per month
    Windows + SQL
    $128.00
    per month
    Basic
    6,044
    per year
    Production
    6,244
    per year
    Offerings
    Pricing Offerings
    Rackspace Managed HostingVMware vCenter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Rackspace Managed HostingVMware vCenter
    Considered Both Products
    Rackspace
    No answer on this topic
    VMware by Broadcom
    Chose VMware vCenter
    Openstack is open source virtualization. vCenter is a product from VMware which is licensed and hence has full support from the VMware team. However in Openstack you need to subscribe to a project community like REDHAT openstack to get support.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    18 Answers
    Best Alternatives
    Rackspace Managed HostingVMware vCenter
    Small Businesses
    Flywheel
    Score4.8 out of 10
    cPanel
    Score8.6 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rackspace Managed HostingVMware vCenter
    Likelihood to Recommend
    1.0
    (15 ratings)
    8.3
    (55 ratings)
    Likelihood to Renew
    2.2
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    5.0
    (1 ratings)
    7.8
    (7 ratings)
    Support Rating
    1.0
    (1 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Rackspace Managed HostingVMware vCenter
    Likelihood to Recommend
    Rackspace
    Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
    Incentivized
    Read full review
    VMware by Broadcom
    The VMware vCenter server is very useful in maintaining the CPU/RAM/datastore resources are balanced when there are multiple ESX/ESXi host servers. It is clear what resources are being used, and it is easy to migrate VMs to different ESX/ESXi hosts. Being able to remotely connect to the VM servers in vCenter when you cannot have other remote connections helps in maintenance and troubleshooting.
    Incentivized
    Read full review
    Pros
    Rackspace
    • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
    • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
    Incentivized
    Read full review
    VMware by Broadcom
    • VSAN storage management and redundancy - high performance IO with built in fault tolerance across the cluster, not reliant on a single hardware item
    • VM fault tolerance. The ability to relocate a running VM and restart VMs from failed or isolated nodes
    • Resource management and alerting. Tracking load across physical systems and allowing us to rebalance for better utilisation
    Incentivized
    Read full review
    Cons
    Rackspace
    • Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
    • Outage appears to have been caused by unpatched servers & no backup servers
    • In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
    • In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
    Read full review
    VMware by Broadcom
    • Currently, the HTML 5-based vSphere Client lets you manage the essential functions of vSphere from any browser, however, it would be nice if they would port all management functions over to the HTML 5-based Client.
    • Performing updates and upgrades to the infrastructure is a bit challenging for someone that may not be as intimate with vSphere. I think the updates/upgrades should be more integrated into the UI and provide the ability to push to the hosts, etc...
    • It would also be nice to have a more robust snapshot management tool to prevent snapshot overgrowth. It would be nice to be able to set a lifespan for the snapshot(s)
    Incentivized
    Read full review
    Likelihood to Renew
    Rackspace
    If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
    Incentivized
    Read full review
    VMware by Broadcom
    We are very dependent on this software, it has become a much needed tool to perform the daily tasks that are required to maintain the virtual server environment. VMware has become very pricey over the years, so we are looking for alternatives for cost savings strategy, but nothing has been found to be on par to what we are currently using
    Incentivized
    Read full review
    Usability
    Rackspace
    The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
    Incentivized
    Read full review
    VMware by Broadcom
    I work with vCenter for 10+ years and i love it. I can find my way around and can help building and expanding the platform. It is easy to use and there are a lot good communities for the extra support when needed. Even the Homelab community is of great value.
    Incentivized
    Read full review
    Support Rating
    Rackspace
    In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!
    Incentivized
    Read full review
    VMware by Broadcom
    VMware support has always been fantastic and they have been invaluable in solving tougher issues that have been run into. Most of the time, any oddities encountered are fixed by available updates. This can be deduced by support quickly with logs within vCenter. We have not run into something yet that support was unable to help with. They either have a solution already, or they are able to find one quickly.
    Incentivized
    Read full review
    Implementation Rating
    Rackspace
    No answers on this topic
    VMware by Broadcom
    Since moving away from the Windows Server hosting the vCenter application and instead using a virtual appliance, it has become much easier to implement and deploy the new versions. We can easily create a snapshot or clone of the vCenter vApp to ensure any problems encountered during the upgrade can be mitigated with a fall back to the old version to prevent unscheduled downtime.
    Incentivized
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    Alternatives Considered
    Rackspace
    LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
    Incentivized
    Read full review
    VMware by Broadcom
    Citrix Xen Server.... Great Hypervisor but very limited in terms of functionality
    MS Hyper-V... [VMware vCenter Server] is better for almost everything and appliance form makes a clear winner for security and ease of deployment
    Incentivized
    Read full review
    Return on Investment
    Rackspace
    • We've found it helpful to host our own web sites on their cloud servers, which is a positive.
    • We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
    • A negative impact is that they've now decided to start charging for their support.
    Incentivized
    Read full review
    VMware by Broadcom
    • The positive impact of vcenter is definitely felt in larger organisations in terms of being able to manage multiple servers all in one environment
    • It will decrease the amount of time your server engineers will have to spend in the server room or datacenter.
    Incentivized
    Read full review
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