Raken vs. Upwork

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Raken
Score 10.0 out of 10
N/A
Raken is a cloud-based daily reporting platform for Contractors.N/A
Upwork
Score 8.3 out of 10
N/A
Upwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).
$49.99
per month
Pricing
RakenUpwork
Editions & Modules
No answers on this topic
Plus
$49.99
per month
Basic
Free
Offerings
Pricing Offerings
RakenUpwork
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RakenUpwork
Best Alternatives
RakenUpwork
Small Businesses
Procore
Procore
Score 8.7 out of 10
Contently
Contently
Score 9.9 out of 10
Medium-sized Companies
Procore
Procore
Score 8.7 out of 10
Contently
Contently
Score 9.9 out of 10
Enterprises
Oracle Aconex
Oracle Aconex
Score 7.0 out of 10
Contently
Contently
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RakenUpwork
Likelihood to Recommend
8.7
(6 ratings)
9.1
(26 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.0
(4 ratings)
9.1
(5 ratings)
User Testimonials
RakenUpwork
Likelihood to Recommend
Raken
Easy sub-contractor management ability, time tracking, resource planning and the easy tracking of project equipment using Raken is even enjoyable. Team coordination and project comments and recording sharing among the team members, this is a great tool for that.
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Upwork
I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
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Pros
Raken
  • Great iPhone application - The application makes reporting and adding photos very easy.
  • It's easy to navigate different days and reports. Or to find keywords or subcontractors and when they performed work.
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Upwork
  • Allows us to filter freelancers by location. This is especially important when working across time zones.
  • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
  • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
  • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
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Cons
Raken
  • Sometimes the app will run slow or crash on the guys in the field. It doesn't happen too often though.
  • An easier way to download all project Daily Reports at one time.
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Upwork
  • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
  • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
  • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
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Usability
Raken
No answers on this topic
Upwork
I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
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Support Rating
Raken
Raken has an excellent support team. Raken are pretty prompt with getting back to you. Raken also has a convenient chat feature on their website. All their support members are friendly and are good at helping you understand and resolve your issues.
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Upwork
Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
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Alternatives Considered
Raken
Vista is TTI's accounting software program. It is extremely well suited for the construction projects. Team, which is similar to Raken, is more advance however the program is also more expensive.
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Upwork
Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
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Return on Investment
Raken
  • Less need to travel to each job site.
  • Automated emailed reports to clients reduces the number of meetings/conversations about what is happening on the project.
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Upwork
  • We have gotten close to 50% of all of our clients through the platform.
  • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
  • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
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ScreenShots