Many organizations that use Office 365 are exposed to security risks that they are unaware of. As they extend SharePoint to meet their business needs, they build applications using technologies that range from end-user Microsoft Flow to developer-focused SharePoint Framework. Unfortunately, all of these custom applications are capable of circumventing the security measures organizations have in place exposing the organization and its data to security…
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Woopra
Score3 out of 10
Enterprise companies (1,001+ employees)
Woopra provides real-time customer analytics. It begins by tracking users across digital touch points (website, mobile app, help desk, marketing automation, etc.) and building a comprehensive behavioral profile for each user. These Customer Profiles are Woopra's building blocks, which are used to generate custom analytics reports, funnel analytics, retention analytics, and more.
For Microsoft shops that are doing custom development on the Microsoft cloud platform in Office 365 and Azure, the Rencore toolset is an absolute must, especially if you are involved in converting farm solutions to cloud, or just moving into cloud development for the first time.
My rating of Woopra is the absolute best possible. I would recommend them to anyone looking for an analytics website that prefers a visual interface and a beautiful design. I have not encountered any problems using their app -- ZERO! Their integration with other marketing software, such as MailChimp, helps our company zero in on our marketing campaigns and gives us the information we need to make better choices. I LOVE Woopra and think they are the best out there! I have used other websites and there is no comparison!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Unique expert knowledge of their target platforms. Not many companies have such a unique position in their target market. Their employees have a deep understanding of SharePoint, Office 365 and Azure and also regularly advise Microsoft on these matters.
Community involvement and contribution to open source projects. Key employees at Rencore are considered thought leaders in their area of expertise and contribute to high profile Microsoft open source initiatives.
Rencore's unique position when it comes to code quality analysis in the SharePoint space sets it apart. There's really no alternative.
Platform governance is another Rencore strength. No other product provides the insights into your SharePoint Online environment with full auditing of not only configuration changes but also who changed which code where and when. Again no alternatives exist.
Woopra tracks *individual users and customer accounts*. It cannot be understated how important this is. Google Analytics and other low cost solutions only sample users and provide aggregate data. For enterprise sales, this is critical. Likewise, for product managers trying to segment product usage by types of accounts, this is incredibly useful.
Woopra updates user analytics in real time. This is critical in a sales context as you want to be able to follow up quickly on opportunities. Likewise, it is useful for customer success as they can see usage in real time for an individual they are supporting.
Woopra has the most turnkey integrations of any web analytics solution on the market. By far the most useful are Marketo, SalesForce, and Slack, but there are several more we didn't tap into. While any solution worth its salt has an API, Woopra's integrations usually require a login and/or API key, and you are good to go. Here is the current list: https://www.woopra.com/appconnect/.
Woopra enables B2B product managers to track product and feature usage by revenue, not just clicks. Again, in a B2B context, this is critical, as there are high-value users and low-value users. Knowing the difference is critical.
Woopra's implementation is super simple. We were able to set it up with a couple of hours of one frontend developer and some help from our product intern.
Rencore's product line is of course still a bit of a niche: SharePoint code quality is not something every organization on the planet is concerned with - although Rencore does much more than that.
We feel Rencore's marketing efforts are mainly targeted at technologists. There's a lot of other potential, especially for their platform governance product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We just really like the tool. There are lots of us using it internally... from Product, to marketing, to customer service, to optimization team, to traffic acquisition, to Executives. Really helps us answer questions about how well things are going, and what is not going well.
The UI and reports are great overall. Creating reports just requires a few too many screens and clicks. Also dashboard tiles can't be resized. Both of these are easy items that are being addressed
Compared to other products, the support was a small effort. We only had part time contributions from a product management intern and front end developer.
I don't know of any products that compete in the space and if there were any, they would not stand a chance against Rencore. Behind any good product is a team of highly skilled individuals, who all have the same goal, who are passionate what they do and lastly, are in it for the betterment of where they started; As Developers themselves. You can't buy that
Woopra is much easier to setup and use than Google Analytics. I've spent hours trying to create custom reports in Google Analytics. Woopra does not take this much time to get solid reporting for our site. If you need something that tracks marketing efforts then Google Analytics will likely be a better fit.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The clear impact was the amount of time saved code reviewing or going through lines of code marked off by other tools that are not relevant. We cannot put a number on it since the project started off with the tool in place but based on the rules applied it could be as high as 20% of the project time.
Really helped us begin to segment our users based on their engagement and retention.
Helped increase retention by about 1.5% after about 5 months of implementation (don't shoot the messenger if your team can't implement that quickly).
I felt like it had great potential to create a pipeline between sales and the CSM, but I had trouble getting the sales team to implement it properly as they had their noses deep in calls and emails (they struggle entering notes in SalesForces as well, so it's more a company specific problem).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
