Replicon Polaris PSA vs. Zoho Projects

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Replicon Polaris PSA
Score 7.3 out of 10
N/A
Replicon Polaris PSA is a professional services automation platform containing project management, expense tracking, and billing features, from Replicon headquartered in Redwood City, California.N/A
Zoho Projects
Score 8.5 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$4
per user/per month if billed annually
Pricing
Replicon Polaris PSAZoho Projects
Editions & Modules
No answers on this topic
Premium
$4
per user/per month if billed annually
Enterprise
$9
per user/per month if billed annually
Offerings
Pricing Offerings
Replicon Polaris PSAZoho Projects
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Replicon Polaris PSAZoho Projects
Top Pros
Top Cons
Features
Replicon Polaris PSAZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
Replicon Polaris PSA
-
Ratings
Zoho Projects
8.6
18 Ratings
13% above category average
Task Management00 Ratings8.718 Ratings
Resource Management00 Ratings8.517 Ratings
Gantt Charts00 Ratings9.715 Ratings
Scheduling00 Ratings8.516 Ratings
Workflow Automation00 Ratings8.013 Ratings
Team Collaboration00 Ratings9.818 Ratings
Support for Agile Methodology00 Ratings6.35 Ratings
Support for Waterfall Methodology00 Ratings8.510 Ratings
Document Management00 Ratings9.714 Ratings
Email integration00 Ratings9.814 Ratings
Mobile Access00 Ratings8.417 Ratings
Timesheet Tracking00 Ratings8.817 Ratings
Change request and Case Management00 Ratings6.96 Ratings
Budget and Expense Management00 Ratings8.713 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Replicon Polaris PSA
-
Ratings
Zoho Projects
7.3
11 Ratings
2% below category average
Quotes/estimates00 Ratings5.55 Ratings
Invoicing00 Ratings8.511 Ratings
Project & financial reporting00 Ratings6.55 Ratings
Integration with accounting software00 Ratings8.711 Ratings
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User Ratings
Replicon Polaris PSAZoho Projects
Likelihood to Recommend
10.0
(4 ratings)
8.8
(22 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(3 ratings)
Usability
-
(0 ratings)
5.6
(4 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
7.4
(9 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Replicon Polaris PSAZoho Projects
Likelihood to Recommend
Replicon Inc
It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
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Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
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Pros
Replicon Inc
  • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
  • It's so easy use & maintain.
  • Support team is really impressive, seem to know their product.
  • Reporting is a breeze.
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Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
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Cons
Replicon Inc
  • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
  • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
  • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
  • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
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Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
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Likelihood to Renew
Replicon Inc
No answers on this topic
Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
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Usability
Replicon Inc
No answers on this topic
Zoho
Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
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Reliability and Availability
Replicon Inc
No answers on this topic
Zoho
Has not been down to my knowledge.
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Performance
Replicon Inc
No answers on this topic
Zoho
Speed meets my expectations.
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Support Rating
Replicon Inc
No answers on this topic
Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
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Alternatives Considered
Replicon Inc
We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
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Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
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Return on Investment
Replicon Inc
  • No negative; we just use it for timesheets.
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Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
Read full review
ScreenShots

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.