Reptrics vs. Totango
Reptrics vs. Totango
Product | Rating | Most Used By | Product Summary | Starting Price |
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Reptrics | N/A | Reptrics is a customer success management platform for businesses that interact with customers. Reptrics aims to modernize the way businesses interact with their customers providing feedback and data that helps improve business online customer retention. | N/A | |
Totango | N/A | Totango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024. | N/A |
Reptrics | Totango | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Each package gives teams a 360° customer account profile, customer health scoring, customer journey program templates (SuccessBLOCS), automated workflows (SuccessPlays), email campaigns, self-paced onboarding, and customer support. | ||||||||||||||
More Pricing Information |
Reptrics | Totango | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Reptrics | Totango | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Reptrics | Totango | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (261 ratings) |
Likelihood to Renew | - (0 ratings) | 7.4 (8 ratings) |
Usability | - (0 ratings) | 8.6 (95 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 8.8 (2 ratings) |
Support Rating | - (0 ratings) | 8.1 (93 ratings) |
Online Training | - (0 ratings) | 7.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (12 ratings) |
Configurability | - (0 ratings) | 8.2 (4 ratings) |
Ease of integration | - (0 ratings) | 8.0 (8 ratings) |
Product Scalability | - (0 ratings) | 9.8 (3 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Reptrics | Totango | |
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Likelihood to Recommend | Reptrics No answers on this topic | Totango |
Pros | Reptrics No answers on this topic | Totango |
Cons | Reptrics No answers on this topic | Totango |
Likelihood to Renew | Reptrics No answers on this topic | Totango |
Usability | Reptrics No answers on this topic | Totango |
Reliability and Availability | Reptrics No answers on this topic | Totango |
Performance | Reptrics No answers on this topic | Totango |
Support Rating | Reptrics No answers on this topic | Totango |
Online Training | Reptrics No answers on this topic | Totango |
Implementation Rating | Reptrics No answers on this topic | Totango |
Alternatives Considered | Reptrics No answers on this topic | Totango |
Scalability | Reptrics No answers on this topic | Totango |
Return on Investment | Reptrics No answers on this topic | Totango |
ScreenShots | Reptrics Screenshots | Totango Screenshots |