Social Suite by Reputation.com vs. Send Social Media

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Social Suite by Reputation.com
Score 9.3 out of 10
N/A
The Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A
Send Social Media
Score 8.2 out of 10
N/A
Send Social Media is a solution for managing, monitoring, tracking  and measuring marketing efforts. Users can post to over 30+ social media networks like Facebook, Twitter, LinkedIn, Google Plus, Pinterest, YouTube, SlideShare and more! Users can also manage their entire email marketing campaign as well as launch a mobile text messaging strategy. Additionally, users can monitor their brand across the web while measuring results with in-depth reports. This tool also enables users…
$79
Manage up to 200 profiles
Pricing
Social Suite by Reputation.comSend Social Media
Editions & Modules
No answers on this topic
Upgrade Your Account
$79
Manage up to 200 profiles
Offerings
Pricing Offerings
Social Suite by Reputation.comSend Social Media
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$39 manage up to 100 profiles
Additional Details——
More Pricing Information
Community Pulse
Social Suite by Reputation.comSend Social Media
Top Pros
Top Cons
Features
Social Suite by Reputation.comSend Social Media
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Send Social Media
6.7
1 Ratings
13% below category average
Boolean keyword searches00 Ratings6.01 Ratings
Filtering out noise/spam00 Ratings6.01 Ratings
Sentiment analysis00 Ratings8.01 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Send Social Media
9.0
1 Ratings
12% above category average
Content planning and scheduling00 Ratings8.01 Ratings
Audience targeting00 Ratings9.01 Ratings
Content optimization00 Ratings10.01 Ratings
Workflow management00 Ratings9.01 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Send Social Media
9.0
1 Ratings
10% above category average
Automated routing and prioritization00 Ratings9.01 Ratings
Customer interaction histories00 Ratings9.01 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Send Social Media
8.0
1 Ratings
3% above category average
Content marketing00 Ratings8.01 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Send Social Media
8.7
1 Ratings
2% above category average
Twitter00 Ratings8.01 Ratings
Facebook00 Ratings8.01 Ratings
LinkedIn00 Ratings9.01 Ratings
Google+00 Ratings9.01 Ratings
Instagram00 Ratings9.01 Ratings
Pinterest00 Ratings9.01 Ratings
YouTube00 Ratings9.01 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Send Social Media
8.0
1 Ratings
1% above category average
Campaign success analytics00 Ratings8.01 Ratings
Real-time tracking00 Ratings9.01 Ratings
Competitor analysis00 Ratings7.01 Ratings
Account management
Comparison of Account management features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Send Social Media
6.5
1 Ratings
22% below category average
Role-based user permissions & privileges00 Ratings7.01 Ratings
Mobile access00 Ratings6.01 Ratings
Best Alternatives
Social Suite by Reputation.comSend Social Media
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Publer
Publer
Score 9.7 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Emplifi Social Marketing Cloud
Emplifi Social Marketing Cloud
Score 8.9 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Social Suite by Reputation.comSend Social Media
Likelihood to Recommend
4.0
(38 ratings)
7.0
(1 ratings)
Likelihood to Renew
8.5
(13 ratings)
-
(0 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Social Suite by Reputation.comSend Social Media
Likelihood to Recommend
Reputation.com, Inc
NUVI is great for ongoing listening, especially for long-term clients. If your monitor is already set up, the platform is great in a crisis situation. If you don't have previous monitors created, it can be less helpful if something pops up out of the blue since it cannot pull in historic data. NUVI is better for more experienced social/digital team members as there is a learning curve when you first use the software.
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Send Social Media
As a social media executive, I can plan and schedule content for the entire week (or month!) ensuring a consistent presence for all social media platforms. I can easily generate reports to track engagement and measure the success of social media strategy.
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Pros
Reputation.com, Inc
  • There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
  • I really enjoy the "stream" feature and love the reports that NUVI creates.
  • The dashboards for each monitor is also very easy and friendly to use.
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Send Social Media
  • Easy to use due to frienly user interface
  • Saves time as it scedule the post
  • Manage, monitor, and publish content across multiple social media networks from a single dashboard.
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Cons
Reputation.com, Inc
  • There are various quirks and bugs that become apparent as you use the tool more. Nothing that completely ruins the experience, but they can be nagging.
  • It didn't seem to pull in every use of some particular Instagram hashtags that we were tracking. Instagram reported a good bit more than NUVI did.
  • Better historical data (for collection and prediction). Currently it can pull from the last 30 days of Twitter data, which can give you some idea of volume moving forward, but in some cases it's a vast underestimate for the actual volume you'll get from all data sources. Also, if you're looking for previous mentions of your search terms beyond 30 days, then you're out of luck.
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Send Social Media
  • trial version duration is very less
  • Not have detailed features best for small buisness
  • quite expensive
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Likelihood to Renew
Reputation.com, Inc
I have just gotten out of my contract and NUVI was very nice to extend more help to me in finding out ways the tool could be useful, but at this point, I declined as I've already spent months using it and still having difficulty. Perhaps for some other businesses or people, this is the perfect tool, just didn't work for me
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Send Social Media
No answers on this topic
Usability
Reputation.com, Inc
See my previous comments
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Send Social Media
No answers on this topic
Alternatives Considered
Reputation.com, Inc
NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set of tasks. It also helps that NUVI is much more engaging and appealing to look at
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Send Social Media
Send Social Media alternatives that social media managers often consider:Hootsuite: A popular platform offering comprehensive social media management features, including scheduling, analytics, and team collaboration.Buffer: Known for its user-friendly interface and focus on content scheduling and queueing.Sprout Social: Offers powerful social listening and engagement tools along with scheduling and reporting functionalities.
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Return on Investment
Reputation.com, Inc
  • Efficiency - Weekly reporting has dropped from a few hours to roughly 30 minutes. Audience segmentation studies have dropped from a month to two weeks.
  • ROI - NUVI is generally cheaper than most competitors. It's increased my margins.
  • Happier clients - With greater efficiency comes faster turn around times and happier clients.
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Send Social Media
  • Since implementing Send Social Media, our client engagement has skyrocketed by 30%. We've seen a 20% rise in website traffic from social media referrals, translating to a significant boost in qualified leads.
  • The time saved on scheduling has allowed us to focus on strategic content creation, further amplifying our ROI.
  • This translated to a 15% increase in revenue and freed up time for strategic social media planning, leading to a 20% rise in follower engagement.
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