The Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.
N/A
Sniply
Score 9.0 out of 10
N/A
Sniply is a social media management solution built primarily as a content management and marketing tool for social media to drive ROI and leads.
$29
per month
Pricing
Social Suite by Reputation.com
Sniply
Editions & Modules
No answers on this topic
FREE
$0
per month
BASIC
$29
per month
PRO
$79
per month
BUSINESS
$149
per month
AGENCY
$299
per month
Offerings
Pricing Offerings
Social Suite by Reputation.com
Sniply
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Social Suite by Reputation.com
Sniply
Features
Social Suite by Reputation.com
Sniply
Marketing
Comparison of Marketing features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Sniply
9.0
2 Ratings
16% above category average
Lead generation
00 Ratings
9.02 Ratings
Content marketing
00 Ratings
9.01 Ratings
Campaigns and promotions
00 Ratings
9.01 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Sniply
9.0
1 Ratings
7% above category average
Twitter
00 Ratings
9.01 Ratings
Facebook
00 Ratings
9.01 Ratings
LinkedIn
00 Ratings
9.01 Ratings
Google+
00 Ratings
9.01 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
NUVI is great for ongoing listening, especially for long-term clients. If your monitor is already set up, the platform is great in a crisis situation. If you don't have previous monitors created, it can be less helpful if something pops up out of the blue since it cannot pull in historic data. NUVI is better for more experienced social/digital team members as there is a learning curve when you first use the software.
Sniply is well suited for large companies with very engaged audiences and brands that attract a lot of attention. It would also work well with single brands that don't have to switch between profiles. For us, it works very well; it is just a little more time consuming than if we were a larger company or had fewer brands.
There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
I really enjoy the "stream" feature and love the reports that NUVI creates.
The dashboards for each monitor is also very easy and friendly to use.
Using the 'Call to Action' feature means I set specific text to drive people to my blog.
1000 clicks for free is an excellent price point for independent consultants and small businesses and the price points to upgrade make a lot of sense too.
It's super easy to track clicks and conversions to your website.
Super easy integration with Buffer which is fantastic.
There are various quirks and bugs that become apparent as you use the tool more. Nothing that completely ruins the experience, but they can be nagging.
It didn't seem to pull in every use of some particular Instagram hashtags that we were tracking. Instagram reported a good bit more than NUVI did.
Better historical data (for collection and prediction). Currently it can pull from the last 30 days of Twitter data, which can give you some idea of volume moving forward, but in some cases it's a vast underestimate for the actual volume you'll get from all data sources. Also, if you're looking for previous mentions of your search terms beyond 30 days, then you're out of luck.
Packages. We are a medium-sized company but we manage small brands who do not get a lot of clicks. Because of this, the current packages don't work for our purposes.
Integrations. We use Sniply inside of Sendible and the integration is a bit clunky when you have more than one account.
Customization. Snips are look the same, it would be helpful if there were more customization options.
I have just gotten out of my contract and NUVI was very nice to extend more help to me in finding out ways the tool could be useful, but at this point, I declined as I've already spent months using it and still having difficulty. Perhaps for some other businesses or people, this is the perfect tool, just didn't work for me
NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set of tasks. It also helps that NUVI is much more engaging and appealing to look at
Sniply has a lot more data and customization features. Bitly does not have the features we need in the version we use. Sniply's UI is a lot more clean and user friendly then Bitly and is easier to use. Also, the integration with Sendible makes Sniply much more convenient for us to use
Efficiency - Weekly reporting has dropped from a few hours to roughly 30 minutes. Audience segmentation studies have dropped from a month to two weeks.
ROI - NUVI is generally cheaper than most competitors. It's increased my margins.
Happier clients - With greater efficiency comes faster turn around times and happier clients.
I use the free version and so far my conversion rate (people who click my call to action) is 0.71%. This is a low number but also represents 3 people who might not ordinarily have visited my website so that's a good return to me.