Reputation.com vs. ReputationStacker

Reputation.com

Reputation.com

10 Reviews and Ratings

ReputationStacker

ReputationStacker

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Reputation.com	Score 7.0 out of 10	N/A	Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.	N/A
ReputationStacker	Score 10.0 out of 10	N/A	ReputationStacker is a Reputation Management platform designed to automate the acquisition of customer reviews and monitor brand sentiment across multiple locations. The solution provides tools for Review Generation, Customer Feedback Collection, and Multi-Location Management. Key Capabilities Automated Review Campaigns: The system triggers automated SMS (Short Message Service) and Email review invitations based on customer transactions. The vendor…	$79 per month

Pricing

Reputation.com

ReputationStacker

Editions & Modules

No answers on this topic

Lite: $79
per month
Standard: $99
per month per location
Professional: $124
per month per location

Offerings

Pricing Offerings
Reputation.com	ReputationStacker
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

—

Discount available for annual billing.

More Pricing Information

Community Pulse
	Reputation.com	ReputationStacker
Considered Both Products	Reputation.com SS Sara Schleske Marketing Chose Reputation.com Reputation.com is better in my opinion as they have been in business longer and get it right everytime for us. Reputation.com make it easy for our employees to recieve review alerts and respond in a timely manner quick and efficiently. Reputaion.com's cutsomer service is great … Incentivized Helpful? Verified User Anonymous Chose Reputation.com Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to … Incentivized Helpful? Verified User Anonymous Chose Reputation.com We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively. Incentivized Helpful? Matthew Costanzo Digital Marketing Manager Chose Reputation.com We used Naked Lime and Digital Airstrike prior to using Reputation and found Reputation's dashboard and overall UI to be much friendlier and easier to use across multiple staff members and management team members. Their streamline process of review platforms and online listings … Incentivized Helpful? Verified User Anonymous Chose Reputation.com Reputation's dashboard is very easily accessible and user-friendly. They are always quick on each review where Podium was not. Incentivized Helpful?	ReputationStacker KB Kelly Boyd Head of Digital Marketing Chose ReputationStacker Swell was too expensive. ReputationStacker does the same things (and more), costs less, and as far as I can tell from the Swell demo we did, a lot easier to use. Incentivized Helpful? AB Austin Brown Manager Chose ReputationStacker ReputationStacker is all about on reviews and customer experience. It's not trying to be more than that and add a bunch of other features that we either wouldn't use or are already part of the other tools that we use. Incentivized Helpful? DM Dave Myers Digital Marketing Lead Chose ReputationStacker We did our research before choosing ReputationStacker. Comparing it to other reputation management software it quickly became obvious that ReputationStacker is the best mix of review generation features, review responses, reporting, affordability, etc, especially for … Incentivized Helpful? AA Alyssa Alvarez Marketing Manager Chose ReputationStacker Podium is great if you use all of its features. But it takes a long time to learn and if you don't use ALL of its features then it's very expensive for what it is. We really just wanted a dedicated focused reputation/review management system, so when our Podium contract ended … Incentivized Helpful? HP Hannah Pritchard Attorney Chose ReputationStacker We did demos with all of them. BirdEye and Podium seem to handle reviews well, but they also have a lot of other features we'd never use. We chose ReputationStacker because of its dedicated focus on reviews (getting them, monitoring them, responding to them). That's all we … Incentivized Helpful?

Best Alternatives
	Reputation.com	ReputationStacker
Small Businesses	Yext Score 7.3 out of 10	Yext Score 7.3 out of 10
Medium-sized Companies	Yext Score 7.3 out of 10	Yext Score 7.3 out of 10
Enterprises	Yext Score 7.3 out of 10	Yext Score 7.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Reputation.com	ReputationStacker
Likelihood to Recommend	8.9 (0 ratings)	10.0 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	- (0 ratings)	10.0 (0 ratings)

User Testimonials
	Reputation.com	ReputationStacker
Likelihood to Recommend	Please read the previous section that I typed out all of the specific scenarios where reputation has drastically increased our overall reputation score with their very close to detail attention to every customer. Incentivized Verified User Anonymous Read full review	It's amazing for getting new Google reviews, responding to reviews, and tracking reviews. It also makes it easy for us to follow up with our clients, helping us manage expectations and resolve issues. It's not a full customer support system (and it doesn't try to be). HP Hannah Pritchard Attorney Read full review
Pros	Streamlines reviews across multiple platforms Makes answering reviews/surveys easy across multiple platforms Assists with management of consistent information across online listings Incentivized Matthew Costanzo Digital Marketing Manager Read full review	Online reputation management for multiple locations of our business Review generation for all of our clinics (with a focus on Google reviews) Responding to reviews at scale Review and reputation reporting AA Alyssa Alvarez Marketing Manager Read full review
Cons	Price is a little high Tools that tell you the best time to schedule your posts Easier to read word tornado Incentivized Verified User Anonymous Read full review	Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that. AA Alyssa Alvarez Marketing Manager Read full review
Usability	No answers on this topic	It takes a few minutes to set up and then it is automatic. It literally takes care of everything you need it to do on its own. You can also work with it a little more if you want to assign reviews to other users to follow up with patients (for example), but overall it is extremely easy to use. KB Kelly Boyd Head of Digital Marketing Read full review
Support Rating	No answers on this topic	I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it. AA Alyssa Alvarez Marketing Manager Read full review
Alternatives Considered	We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively. Incentivized Verified User Anonymous Read full review	Podium is great if you use all of its features. But it takes a long time to learn and if you don't use ALL of its features then it's very expensive for what it is. We really just wanted a dedicated focused reputation/review management system, so when our Podium contract ended we switched over to ReputationStacker and it's perfect for what we need. AA Alyssa Alvarez Marketing Manager Read full review
Return on Investment	only positive impact showing we respond to our customers reviews responding to negative reviews helps us greatly good return on investment Incentivized SS Sara Schleske Marketing Read full review	We have an average of over 30% more clicks on our Google Business Profiles since we started using ReputationStacker (because we now show a lot higher in Google's local search pack). CS Courtney Stewart Paid Media Specialist Read full review
ScreenShots		ReputationStacker Screenshots