Reputation.com vs. ReputationStacker

I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.

Incentivized

It's amazing for getting new Google reviews, responding to reviews, and tracking reviews. It also makes it easy for us to follow up with our clients, helping us manage expectations and resolve issues. It's not a full customer support system (and it doesn't try to be).

• Streamlines reviews across multiple platforms
• Makes answering reviews/surveys easy across multiple platforms
• Assists with management of consistent information across online listings

Incentivized

• Review generation.
• Review monitoring.
• Review responses.

• better responses that are more unique
• would love to be notified as soon as the review comes in also
• publish our responses for us

Incentivized

• Drill deeper in reports.

We had our marketing person set it up, and now it automatically gets us Google reviews. It couldn't be easier.

We don't require much support, but when we need it, they are very responsive and helpful.

Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.

Incentivized

We did demos with all of them. Birdeye and Podium seem to handle reviews well, but they also have a lot of other features we'd never use. We chose ReputationStacker because of its dedicated focus on reviews (getting them, monitoring them, responding to them). That's all we wanted, and it's exactly what ReputationStacker does.

• Update clientele about important information
• Available metrics to improve post qualities
• Daily failures results in less usage due to trust issues

Incentivized

• The ROI is tremendous, given how it keeps us ranking high in Google local search.