Likelihood to Recommend It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
Read full review STORIS is a great solution for all aspects of a retail furniture store. It is well suited to incorporate modern technology for better communication with customers and vendors. We also use the STORIS website module to advertise our business, and it synchronizes data from our inventory module enabling automatic updates to the website. Transitioning from our previous software provider was a bit difficult because we were used to doing things differently for almost 35 years.
Read full review Pros Revel Systems is a very simple POS to operate for our employees They are constantly improving and updating Revel has integrated with COMO Reporting is very straight forward and easy to use Read full review Inventory management. Retail POS. Reporting. Read full review Cons We experienced multiple system failures when first implementing Revel. Occasionally we would have separate orders/tables merge or disappear entirely, which we could not attribute to user error. Some reporting limitations that our finance department needed Read full review Currently the client platform has to run in a Windows environment. But I understand they are starting the address this. Scott Downs Vice President of Information Technology / CIO
Read full review Likelihood to Renew We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
Read full review Usability It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
Read full review This can be an overwhelming experience if you are new to point of sale software. There is a lot of information and decisions that have to be made as you set up this system. I highly recommend the in person training to get a better idea of the process. With that being said, this is the reason you want a system like this, it gives you the ability, control and support to build a system that meets your needs with the flexibility to make changes as you grow.
Read full review Support Rating We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
Read full review All support staff are professional, courteous, and genuinely interested in helping
Read full review Implementation Rating Not for this one
Read full review Alternatives Considered Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well. Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage. Read full review I don't think this company exist any more. But at the time we did an evaluation of the two companies to see which came out on top. At the end, it was clear that Storis was a much better transaction based system. It focused on functionality that would help you take care of your customer. The other focused more on reporting and executive level information.
Scott Downs Vice President of Information Technology / CIO
Read full review Return on Investment Huge ROI, we took time to implement and customize our interface and it now saves us loads of time. We have almost endless data to look back on and help make business decisions It's easy to train, which reduces labor. Read full review STORIS has allowed us to continue to have excellent inventory control. We have always had virtually no problems with not-in-location merchandise, and we have maintained that level of accuracy with Storis. We have improved efficiency by eliminating manual postings for certain receivables, payables, and sales information. We require less staff to handle the day to day processing. We also use the optional module for delivery truck routing, which integrates well with the STORIS system. The website integration with the STORIS system has enabled us to show products much easier than we did with our previous software solution & web host provider. There is no longer much manual updating required. Read full review ScreenShots