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Reward Gateway Employee Engagement Platform (SmartHub) vs. TINYpulse

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reward Gateway Employee Engagement Platform (SmartHub)

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    The Reward Gateway Employee Engagement Platform (SmartHub) is designed to help HR centralise and promote what’s important to their organisation. From market-leading employee discounts and perks to reward and recognition, wellbeing and internal communications, the Reward Gateway platform can be customised with existing (or new) tools to build employee engagement. The platform includes: End-to-end customisation for a brand (and people) A centralised hub…N/A

    TINYpulse

    Score10 out of 10
    N/ATINYpulse is an employee surveying and feedback tool. It includes employee recognition, coaching, and performance tracking functionality.

    $5

    per month

    Pricing
    Reward Gateway Employee Engagement Platform (SmartHub)TINYpulse
    Editions & Modules
    No answers on this topic
    Engage
    $5
    per month
    Plan Upgrades
    Contact sales team
    Offerings
    Pricing Offerings
    Reward Gateway Employee Engagement Platform (SmartHub)TINYpulse
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Reward Gateway Employee Engagement Platform (SmartHub)TINYpulse
    Small Businesses
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    Medium-sized Companies
    Quantum Workplace Engagement Surveys and Pulses
    Score10 out of 10
    Quantum Workplace Engagement Surveys and Pulses
    Score10 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Reward Gateway Employee Engagement Platform (SmartHub)TINYpulse
    Likelihood to Recommend
    10.0
    (2 ratings)
    6.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Reward Gateway Employee Engagement Platform (SmartHub)TINYpulse
    Likelihood to Recommend
    Reward Gateway
    Because of it's scalability, the RG Employee Engagement Platform works for just about any company. It enables ease of communications, peer shout outs, rewards/recognition and the perks are a major bonus. I would recommend it for anyone looking for a platform like this.
    Incentivized
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    TINYpulse
    Well-suited for companies looking to get better feedback from employees. It's probably perfect for my organization (around 80 employees) because our COO can respond directly to our concerns. It might be less effective for larger organizations, but I can't speak much to that.
    Incentivized
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    Pros
    Reward Gateway
    • Integrates well with other software platforms (e.g. our HR system).
    • Easy to implement.
    • Very user-friendly interface.
    Incentivized
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    TINYpulse
    • TINYpulse provides a nice, prepackaged survey platform with a library of suggested questions to use and hard-coded timelines and processes... so it is truly a "plug and play" tool.
    • The platform produces some graphics and other methodology for assisting HR in delivering survey results to the rest of the executive team and/or to share with employees.
    • TINYpulse does a DYNAMIC job in selling the message that the employee's responses are anonymous. Not sure if it is a generational issue or the result of younger generations watching a parent go thru a RIF or other job elimination, but the notion of radically-candid feedback is not one which I've found to be present with many Millennials (here or in past organizations), so this is a big selling point for TINYpulse.
    • The TINYpulse platform offers a "Cheers for Peers" program, allowing the company to promote another form of peer-to-peer recognition which can even be linked to Slack (or nearly any business-based instant messaging system) to create a constant feed for all to see those receiving recognition for going above-and-beyond.
    Incentivized
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    Cons
    Reward Gateway
    • The SmartHub is a bit intimidating BUT end users don't really have to modify it unless they want to, I try not to and my account manager helps with changes.
    • There are honestly no negatives, the platform is amazing
    Incentivized
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    TINYpulse
    • TINYpulse sometimes makes updates to their app and website, and when navigating as an admin, I have found some of the links to be broken after an update.
    • The pricing structure of TINYpulse has changed since we first began using it, changing from a pay per user amount to a bulk-buy amount. This led to some confusion when we went to add more users.
    Incentivized
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    Usability
    Reward Gateway
    No answers on this topic
    TINYpulse
    Self explanatory and easy to use. Email notifications help to remind users what they have to do. Very simple and straightforward user interface.
    Incentivized
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    Reliability and Availability
    Reward Gateway
    No answers on this topic
    TINYpulse
    I have never experienced an outage or technical problem with TinyPluse.
    Incentivized
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    Performance
    Reward Gateway
    No answers on this topic
    TINYpulse
    Site always loads properly and running efficiently
    Incentivized
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    Support Rating
    Reward Gateway
    No answers on this topic
    TINYpulse
    I have not interacted with the support team.
    Incentivized
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    Alternatives Considered
    Reward Gateway
    TinyPulse was an excellent platform for getting feedback from employees, and having a dialogue with them about it, but less well suited as a communications or recognition platform.
    Incentivized
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    TINYpulse
    TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind of environment in which we live/work in today, budget was a driving factor for us.
    Incentivized
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    Scalability
    Reward Gateway
    No answers on this topic
    TINYpulse
    Easy to deploy, create and add accounts.
    Incentivized
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    Return on Investment
    Reward Gateway
    • Increased transparancy throughout the organization
    • Better, more immediate communications
    • Increased comradery between department
    • Recognition is immediate
    • improved cultural alignment
    Incentivized
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    TINYpulse
    • It's an easy way to get feedback and suggestions. I think it contributes to the team culture of wanting to always question and improve.
    • It's an easy way to build rapport among teammates and I think contributes to overall sense of team building (especially for a dispersed team).
    • It's an easy way to keep your finger on the overall pulse of the team and allows management to be able to quickly address any frustrations or issues before they become bigger concerns.
    Incentivized
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    ScreenShots

    Reward Gateway Employee Engagement Platform (SmartHub) Screenshots

    Screenshot of This is the Krispy Kreme SmartHub® - fully branded to them as The KK Mixer.